Abrar Admin

Zellis Residential

<div><p><b>POSITION SUMMARY</b></p><p>
The Service Technician reports directly to the Service Manager and is responsible for performing maintenance and repairs to ensure apartment homes, buildings, and community areas are in excellent condition. This role requires dependability, consistency, and clear communication with the Service Manager, maintenance team, and residents. The Service Technician is expected to deliver timely, high-quality service, uphold safety and operational standards, and contribute positively to the overall resident experience.</p><p></p><p><b><br>
CORE RESPONSIBILITIES</b></p><div></div><div><div><div><ul><li><b>
Maintenance &amp; Repairs: </b>Complete service requests in a timely and professional manner; perform repairs in HVAC, plumbing, electrical, appliances, carpentry, drywall, and painting</li><li><b>
Troubleshooting: </b>Diagnose issues accurately and provide effective, lasting solutions; escalate complex repairs to the Service Manager as needed</li></ul><p></p><ul><li><b><br>
Unit Turns: </b>Prepare vacant apartments for new residents; complete inspections, coordinate cleaning, perform necessary repairs, and ensure units meet company quality standards prior to leasing</li></ul><p></p><ul><li><b><br>
Preventive Maintenance: </b>Participate in scheduled preventive maintenance programs; inspect and maintain property equipment and systems; report potential issues before they develop into major repairs</li></ul><p></p><ul><li><b><br>
Property Upkeep: </b>Maintain cleanliness and safety of grounds, common areas, and amenities; assist with trash removal, pressure washing, and general upkeep as directed</li></ul></div><div><ul><li><b>
Customer Service: </b>Provide excellent, professional service to residents; respond to maintenance requests with urgency and communicate clearly regarding repair status and timelines</li></ul><p></p><ul><li><b><br>
Safety &amp; Compliance: </b>Follow all safety procedures and company policies; use tools and equipment properly; comply with OSHA and all applicable local and state regulations</li></ul><p></p><ul><li><b><br>
On-Call &amp; Emergencies: </b>Participate in on-call rotation for after-hours emergency maintenance; respond promptly to emergency situations and notify the Service Manager immediately</li></ul><p></p><ul><li><b><br>
Communication &amp; Docs: </b>Communicate repair progress, delays, and supply needs clearly to the Service Manager; document completed work orders accurately and thoroughly</li></ul><p></p><ul><li><b><br>
Teamwork: </b>Work collaboratively with the Lead Service Technician and maintenance team; follow direction from the Service Manager and support team goals</li></ul></div></div></div><p></p><p><b><br>
PHYSICAL REQUIREMENTS</b></p><div></div><div><div><ul><li>
Lift, carry, push, and pull up to 50 lbs regularly; occasionally up to 75 lbs (appliances, equipment, and supplies)</li><li>
Stand, walk, and remain on feet for extended periods throughout the shift</li><li>
Climb stairs, ladders, and step stools; work safely at varying heights</li><li>
Kneel, crouch, stoop, bend, and crawl in confined or restrictive spaces (e.g., mechanical rooms, under sinks, attic access)</li></ul><ul><li>
Reach overhead and work with arms extended for repairs, installations, and inspections</li><li>
Manual dexterity to operate hand tools, power tools, and mechanical equipment</li><li>
Work outdoors in varying weather conditions, including heat, cold, and precipitation</li><li>
Visual acuity to inspect systems, read technical documents, and identify safety hazards; comply with all OSHA safety standards</li></ul></div></div><p></p><p><b><br>
QUALIFICATIONS &amp; PERFORMANCE STANDARDS</b></p><div></div><div><div><div><p><b>
Required Skills &amp; Certifications</b></p><ul><li>
1&ndash;3 years of maintenance experience; multifamily housing preferred</li><li>
Basic knowledge of HVAC, plumbing, and electrical systems</li><li>
Ability to use hand and power tools safely and effectively</li><li>
Valid driver's license required</li><li>
EPA Certification (Type I, II, or Universal) preferred</li><li>
HVAC or technical training and previous apartment maintenance experience preferred</li></ul></div><div><p><b><br>
Performance Expectations</b></p><ul><li>
Work orders completed accurately and within established timeframes</li><li>
Vacant units turned and meeting quality standards on schedule</li><li>
Consistent adherence to safety procedures and company policies</li><li>
Positive resident feedback and professional conduct at all times</li><li>
Reliable participation in on-call rotation and emergency response</li><li>
Clear, timely communication with the Service Manager and team</li></ul></div></div></div></div>

Service Technician - Scattered Site

<div><p><b>POSITION SUMMARY</b></p><p>
The Service Manager leads all maintenance operations for the property, serving as the on-site authority for building systems, unit readiness, and physical asset preservation. This is a leadership role that demands consistency in execution, dependability under pressure, and clear, proactive communication with property management, residents, and vendors. The Service Manager is expected to maximize in-house labor, manage costs responsibly, and set the standard for quality and professionalism across the maintenance team.</p><p></p><p><b><br>
CORE RESPONSIBILITIES</b></p><div></div><div><div><div><ul><li><b>
Building Systems: </b>Oversee daily operation of HVAC/fan coil units, electrical, plumbing, access control, doors/hardware, and common-area lighting</li><li><b>
Preventive Maintenance: </b>Implement and maintain a preventive maintenance program with detailed logs for inspections, repairs, and system performance</li><li><b>
Issue Resolution: </b>Identify recurring issues and propose cost-effective long-term solutions</li></ul><p></p><ul><li><b><br>
Unit Turns: </b>Manage all make-ready activity to ensure units meet leasing standards on schedule</li><li><b>
Make-Readies: </b>Perform in-house appliance repair, HVAC troubleshooting, full/partial painting, patching, and cosmetic repairs</li><li><b>
Quality Control: </b>Inspect paint condition at move-out; enforce consistent standards and release units only after quality checks are complete</li></ul><p></p><ul><li><b><br>
Safety &amp; Security: </b>Maintain physical security infrastructure including access control, doors, locks, and lighting</li><li><b>
Emergency Response: </b>Respond to emergency situations promptly; notify Property Management immediately of security concerns and support incident documentation</li></ul></div><div><ul><li><b>
Appliance &amp; HVAC: </b>Perform in-house repairs on refrigerators, ranges, ovens, dishwashers, microwaves, thermostats, filters, and fan motors; escalate only for warranties, sealed systems, or out-of-scope work</li></ul><p></p><ul><li><b><br>
Vendor Management: </b>Coordinate and supervise vendors as the primary technical contact for HVAC, electrical, access control, and door/hardware contractors</li><li><b>
Contractor Oversight: </b>Obtain bids, define scopes of work, verify credentialing and insurance, and escalate delays or unresolved issues promptly</li></ul><p></p><ul><li><b><br>
Communication &amp; Docs: </b>Communicate system failures, repair status, and vendor issues clearly and promptly; document all work orders and maintain records of warranties, manuals, and inspections</li><li><b>
Compliance Support: </b>Support audits, inspections, ownership walkthroughs, and compliance-related postings or notices with professionalism and discretion</li></ul><p></p><ul><li><b><br>
Budget &amp; Asset Care: </b>Maximize in-house labor to control costs; track expenses, manage tools and inventory, and recommend capital improvements when operational repairs are no longer sufficient</li></ul></div></div></div><p></p><p><b><br>
PHYSICAL REQUIREMENTS</b></p><div></div><div><div><ul><li>
Lift, carry, push, and pull up to 50 lbs regularly; occasionally up to 75 lbs (appliances, equipment, and supplies)</li><li>
Stand, walk, and remain on feet for extended periods throughout the shift</li><li>
Climb stairs, ladders, and step stools; work safely at varying heights</li><li>
Kneel, crouch, stoop, bend, and crawl in confined or restrictive spaces (e.g., mechanical rooms, under sinks, attic access)</li></ul><ul><li>
Reach overhead and work with arms extended for repairs, installations, and inspections</li><li>
Manual dexterity to operate hand tools, power tools, and mechanical equipment</li><li>
Work outdoors in varying weather conditions, including heat, cold, and precipitation</li><li>
Visual acuity to inspect systems, read technical documents, and identify safety hazards; comply with all OSHA safety standards</li></ul></div></div><p></p><p><b><br>
QUALIFICATIONS &amp; PERFORMANCE STANDARDS</b></p><div></div><div><div><div><p><b>
Required Skills</b></p><ul><li>
Strong knowledge of multifamily building systems</li><li>
Experience with unit turns, painting, and in-house repairs</li><li>
Vendor coordination and cost management</li><li>
Ability to prioritize in a fast-paced environment</li><li>
EPA certification and relevant trade experience preferred</li></ul></div><div><p><b><br>
Performance Expectations</b></p><ul><li>
Safe, well-maintained property with timely, cost-effective unit turns</li><li>
Consistent in-house execution of repairs and painting</li><li>
Proactive, clear communication with property management</li><li>
Dependable follow-through on documentation and compliance support</li><li>
Positive resident experience and support of leasing goals</li></ul></div></div></div></div>

Service Manager - Scattered Site

Join Zellis Residential and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zellis Residential

About Company

Service Technician - Scattered Site

Service Manager - Scattered Site