Qureos Mentor

Zions Bancorporation

Zions Bancorporation, N.A. is a leading financial services company in the United States, managing approximately $89 billion in assets and generating annual net revenue of $3.4 billion. The company operates through local management teams and distinct brands across 11 western states, including Arizona, California, and Utah. Zions Bancorporation is recognized for its excellence in small- and middle-market banking, public finance advisory services, and Small Business Administration lending, consistently receiving awards for customer satisfaction.

<div>ETO is committed to helping our employees grow, develop, and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.
Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.
Zions Bancorporation is currently accepting applications for a Digital Banking Fraud Analyst. This position is in-office in Midvale, UT. The schedule will be Monday-Friday 9:00 am-6:00 pm MDT.
The ideal candidate for this position will have the skills and experience necessary to:<ul><li> Monitor and review the fraud risk, unique or highly complex exceptions generated from various fraud prevention systems, filters, and exception files.</li><li> Identify, prevent, and mitigate digital banking, mobile, electronic, and/or ACH banking fraud losses.</li><li> Conduct research and analysis, prepare management report, and make recommendations to senior officers.</li><li> Work through high volumes of potential alerts to confirm limited actual fraud events.</li><li> Research digital banking access logs to identify unauthorized access and/or transactions.</li><li> Assist digital banking customers with malware infected computers or other access devices.</li><li> Handle inbound and outbound fraud and malware related calls with customers and other financial institutions.</li><li> Perform other duties as assigned.</li></ul><div></div> 
The position also supports the implementation and daily operations of Zelle. Ensures smooth workflows, monitors transactions, and maintains compliance with network rules and regulations.
Key Responsibilities:<ul><li> Monitor Zelle transactions, review tokens, fraud, and disputes.</li><li> Track fraud trends, disputes, complaints.</li><li> Maintain documentation for procedures, fraud response, and dispute resolution.</li><li> Support fraud investigations and audit requests.</li><li> Provide research and analysis for Zelle-related projects.</li></ul> 
Qualifications:<ul><li> Requires a bachelor's degree in a related field and 2+ years of financial services experience with fraud and/or information security processes and procedures, preferably in an online banking fraud prevention, detection, and mitigation area.</li><li> A combination of education and experience may meet requirements.</li><li> Working knowledge of loss and fraud detection/prevention principles, compliance and regulatory issues related to the department and/or company.</li><li> Working knowledge of fraud and digital banking systems and detection tools.</li><li> Zelle-related experience.</li></ul><div></div><ul><li> 
 Demonstrates strong communication skills both written and verbal.</li><li> Possess skills needed to conduct client phone interviews to identify fraud/scams.</li><li> Knowledge and experience with root cause analysis.</li><li> Solid analytical, interpretive, and problem-solving skills.</li><li> Participate in process improvement idea generation.</li><li> Ability to use various software applications.</li><li> Works to meet tight deadlines to mitigate loss.</li></ul>
Benefits:<ul><li> Medical, Dental and Vision Insurance - START DAY ONE!</li><li> Life and Disability Insurance, Paid Parental Leave and Adoption Assistance</li><li> Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts</li><li> Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays</li><li> 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience</li><li> Mental health benefits including coaching and therapy sessions</li><li> Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire</li><li> Employee Ambassador preferred banking products</li></ul> 
Pay range (depending on experience): $23.00-$28.00</div>

Digital Banking Fraud Analyst (in-office) - Midvale, UT

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
 
Zions Bancorporation is now accepting resumes for our Business Analyst position in our Loan Collections department located in at our new Technology Campus at 7860 South Bingham Junction Blvd, Midvale, UT 84047. This position is eligible for a bybrid work schedule (3 days in office/2 days at home). The ideal candidate for this position will have the skills and experience necessary to meet the following job responsibilities:
 
Responsibilities : 
<ul>
<li>Review, analyze, and evaluate business systems, processes, and user needs.</li>
<li>Perform and participate in the analysis, design and implementation of business systems following appropriate standards and requirement gathering.</li>
<li>Develop SQL database queries.</li>
<li>Data analysis to validate data.</li>
<li>Create Crystal Reports from system databases.</li>
<li>Conduct test or test planning sessions, provide input for feasibility and prepare user documentation and follow-up evaluation.</li>
<li>Acts as a liaison with subsidiary management and staff to resolve problems and improve processes or systems .</li>
<li>Perform project management leadership functions as a project manager or team member .</li>
<li>Perform other duties as assigned .</li>
</ul>
Qualifications : 
<ul>
<li>Requires a Bachelor's business, finance or a related field and some experience in business process analysis, gathering and documenting business requirements or other directly related experience.</li>
<li>SQL Database queries and analysis</li>
<li>Crystal Reports development</li>
<li>Microsoft Excel</li>
<li>A combination of education and experience may meet requirements.</li>
<li>Knowledge of business processes analysis, business workflow and process improvement recommendations</li>
<li>Working knowledge of project techniques and practices.</li>
<li>Knowledge of department specific processes, computer or systems applications or other knowledge skills or abilities may apply.</li>
<li>Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data.</li>
<li>Solid analysis and communication skills, both verbal and written.</li>
<li>Solid interpersonal skills with the ability to work with both management and staff employees.</li>
<li>Must be able to meet deadlines.</li>
</ul>
Benefits : 
<ul>
<li>Medical, Dental and Vision Insurance - START DAY ONE !</li>
<li>Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.</li>
<li>Health Savings (HSA), Flexible Spending (FSA ) and dependent care accounts.</li>
<li>Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays .</li>
<li>401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience .</li>
<li>Mental health benefits including coaching and therapy sessions .</li>
<li>Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.</li>
<li>Employee Ambassador preferred banking products .</li>
</ul>

Business Systems Analyst - Midvale, UT (Hybrid Schedule)

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
 
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
 
The Business Analyst selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT.
 
The Business Analyst: 
Provides data analysis to support, compile and report key information for operations and business objectives.
 Reviews, analyzes, and evaluates business processes, procedures, and user needs.
 Possesses proficiency in MS Office, Power BI, Power Apps, Power Automate, and TEAMS; SQL; Python; and RPA.
 Familiar with Agile methodology.
 Performs project management leadership functions as a project manager or team member.
 Responsible for driving processes and improvement initiatives by gathering and documenting business requirements.
 Performs and participates in the analysis, design and implementation of business processes and procedures following appropriate standards.
 Ability to solve problems including research of conflicting and/or inaccurate data.
 Analyzes and interprets data to identify trends, patterns and opportunities for the department and business units served.
 Must be able to meet deadlines.
 Communicates analyses and interpretations to appropriate audience.
 Produces, publishes, and distributes operational reports relating to the development and performance of products and processes.
 Conducts tests or test planning sessions, provides input for feasibility, and prepares user documentation and follow-up evaluation.
 Acts as a liaison with various departments, management, and staff to resolve problems and improve processes and procedures.
 Assists in all phases of third-party vendor risk management life cycle for valuation services vendors.
 Other duties as assigned.
 
Qualifications: 
Requires a bachelor’s degree in business, finance or a related field and
 4+ yrs. experience in business process analysis, gathering and documenting business requirements or other directly related experience.
 Experience in analysis of business process and workflow and/or process improvement recommendations.
 Experience with project methodology.
 A combination of education and experience may meet requirements.
 
Visa Sponsorship: 
This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
 
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
 Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
 At least 75% of the building is powered by on-site renewable solar energy.
 Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
 Large modern cafe with a healthy and diverse menu.
 Healthy indoor environment with ample natural light and fresh air.
 LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Business Analyst - Real Estate Tech Services - Midvale

Join Zions Bancorporation and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zions Bancorporation

About Company

Digital Banking Fraud Analyst (in-office) - Midvale, UT

Business Systems Analyst - Midvale, UT (Hybrid Schedule)

Business Analyst - Real Estate Tech Services - Midvale