Qureos Mentor

ZIVA

The Role
 The Warehouse Manager is responsible for overseeing all warehouse operations, ensuring efficient receipt, storage, and dispatch of goods. The role involves managing staff, optimizing workflows, maintaining inventory accuracy, and ensuring compliance with UAE regulations, safety standards, and company policies. Key Responsibilities Operations Management • Oversee daily warehouse activities including receiving, storing, picking, packing, and dispatching. • Ensure goods are handled and stored safely and efficiently. • Plan and organize warehouse layout to maximize space utilization. • Implement and monitor KPIs for operational efficiency. Inventory Control • Maintain accurate real-time inventory levels through regular cycle counts and audits. • Implement inventory management best practices to reduce discrepancies and damage. • Coordinate with procurement and supply chain teams regarding stock requirements and replenishments. Team Leadership • Supervise warehouse staff and allocate workloads effectively. • Train and mentor team members on warehouse processes, equipment operation, and safety. • Conduct performance evaluations and enforce company policies. Safety & Compliance • Ensure compliance with UAE health, safety, and environmental regulations. • Monitor and enforce safety protocols (PPE use, equipment handling, fire safety, storage guidelines). • Maintain all necessary documentation for inspections and audits. Logistics & Coordination • Coordinate with transport partners for timely deliveries and collections. • Liaise with internal departments (Sales, Procurement, Operations) to ensure smooth workflow. • Resolve logistical issues, delays, or discrepancies. Systems & Reporting • Operate and manage Warehouse Management Systems (WMS) or ERP platforms. • Generate daily, weekly, and monthly operational reports. • Identify process improvement opportunities and support implementation of new technologies.
 
Requirements
 <ul>
<li>Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field. • 5+ years of warehouse or logistics management experience (UAE/GCC experience preferred). • Strong knowledge of WMS/ERP systems. • Excellent leadership, communication, and problem-solving skills. • Familiarity with UAE labor laws and HSE regulations. • Ability to work in a fast-paced, multicultural environment.</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

Warehouse Manager

The Role
 Quality Assurance Manager is responsible for establishing, implementing, and maintaining quality systems and processes to ensure products and services meet organizational standards, regulatory requirements, and customer expectations. This role oversees quality control operations, drives continuous improvement, and leads the QA team to achieve high operational excellence. Key Responsibilities: Quality Management • Develop, implement, and maintain the company’s Quality Management System (QMS). • Establish quality policies, SOPs, and guidelines ensuring compliance with industry standards. • Monitor product/service quality through audits, inspections, and testing. • Drive continuous improvement initiatives and root-cause analysis to eliminate defects. Compliance & Audit • Ensure adherence to regulatory requirements (ISO, GMP, HACCP, or industry-specific standards). • Prepare for and lead internal and external audits. • Maintain accurate documentation required for compliance and certifications. • Investigate and resolve non-conformities. Team Leadership • Manage and mentor the QA/QC team, providing training and performance guidance. • Allocate tasks, monitor daily operations, and ensure consistent quality output. • Promote a culture of quality awareness across all departments. Process Improvement • Identify gaps in processes and recommend enhancements for efficiency and accuracy. • Work closely with production, operations, supply chain, and engineering teams to optimize workflows. • Implement quality metrics and KPIs; track performance and generate reports. Customer & Supplier Management • Review and resolve customer complaints related to quality. • Liaise with suppliers regarding quality issues and ensure vendor compliance. • Support customer audits and quality-related discussions. Risk Management • Conduct risk assessments to anticipate potential quality issues. • Develop preventive and corrective action plans (CAPA). • Ensure proper testing, validation, and verification processes are in place.
 
Requirements
 <ul>
<li>Bachelor’s degree in Quality Management, Engineering, Science, or related field. • 5+ years of experience in quality assurance (managerial experience preferred). • Strong knowledge of QMS standards (ISO 9001, ISO 14001, ISO 45001, GMP, HACCP—depending on industry). • Excellent analytical, problem-solving, and decision-making skills. • Strong communication, leadership, and reporting abilities.</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

Quality Assurance Manager

The Role
 The Procurement Manager is responsible for developing and executing procurement strategies to ensure cost-effective purchasing of goods and services. The role oversees supplier selection, negotiation, contract management, and inventory planning, while ensuring quality, compliance, and operational efficiency across the supply chain. Key Responsibilities Strategic Procurement & Planning • Develop and implement procurement strategies aligned with business goals. • Forecast purchasing needs based on production schedules, inventory levels, and market trends. • Identify opportunities for cost reduction, value improvement, and supplier consolidation. Supplier Management • Source, evaluate, and select reliable suppliers and vendors. • Negotiate contracts, terms, pricing, and service agreements to achieve best value. • Monitor supplier performance through KPIs and conduct regular evaluations. • Build and maintain long-term, strategic supplier relationships. Purchasing Operations • Oversee the end-to-end purchasing process—RFQs, purchase orders, delivery tracking, and documentation. • Ensure timely availability of materials, equipment, and services required for operations. • Resolve any delivery delays, shortages, or quality issues. Compliance & Risk Management • Ensure procurement activities comply with company policies and regulatory requirements. • Minimize risks through contract management, vendor audits, and market analysis. • Maintain comprehensive procurement documentation for audits and reviews. Cost Control & Analysis • Track and analyze procurement spend and develop cost-saving initiatives. • Conduct market research to stay updated on price trends, new products, and industry benchmarks. • Prepare periodic procurement reports for senior management. Cross-Functional Collaboration • Work closely with finance, operations, supply chain, warehouse, and production teams. • Support project teams by sourcing materials and services within defined timelines and budgets. • Provide guidance and support to internal stakeholders on procurement policies and processes. Team Leadership • Lead, train, and develop the procurement team. • Allocate responsibilities, review performance, and ensure adherence to best practices.
 
Requirements
 <ul>
<li>Bachelor’s degree in Supply Chain Management, Business Administration, Procurement, or related field. • 5+ years of procurement experience, with at least 2 years in a managerial role. • Professional certifications such as CIPS, CPSM, CSCP, or PMP. • Experience in industry-specific procurement (construction, manufacturing, FMCG, logistics, oil & gas, etc.). • Knowledge of international sourcing, import/export procedures, and logistics.</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

Procurement Manager

The Role
 The IT Technician will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. The role involves maintaining IT infrastructure, supporting end-users, and assisting in the implementation of new technologies aligned with company requirements in the UAE. Key Responsibilities Technical Support & Troubleshooting • Provide first-line and second-line support for desktops, laptops, printers, telephones, and other IT equipment. • Diagnose and resolve hardware, software, and network issues in a timely manner. • Install, configure, and maintain operating systems (Windows/Mac) and applications. • Support remote users through remote access tools. Network & Systems Support • Assist in maintaining LAN/WAN network including switches, routers, access points, and cabling. • Monitor network performance and report issues to the IT Manager. • Support email systems (Office 365/Exchange) and user account management (Active Directory). • Ensure regular backups and data recovery procedures are functioning. IT Operations & Maintenance • Manage IT asset inventory and track issuance/returns of computers and accessories. • Handle setup of new workstations and onboarding of new employees. • Perform preventive maintenance on all hardware and systems. • Coordinate with vendors for hardware repairs, replacements, and IT procurements. Cybersecurity & Compliance • Implement IT policies and security protocols in line with UAE regulations. • Ensure antivirus, firewall, and system updates are properly executed. • Support periodic audits and ensure proper documentation. Documentation & Reporting • Maintain logs of support requests and resolutions. • Prepare reports related to IT performance, incidents, and equipment usage.
 
Requirements
 <ul>
<li>Diploma or Bachelor's degree in Information Technology, Computer Science, or related field. • 2–4 years of experience as an IT Technician or similar role (UAE experience preferred). • Strong knowledge of Windows OS, MS Office 365, and hardware troubleshooting. • Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). • Strong communication and customer-service skills. • Ability to prioritize and handle multiple tasks under pressure.</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

IT Technical Support

The Role
 Recruitment & Onboarding • Assist in posting job vacancies across platforms. • Coordinate interview schedules with candidates and hiring managers. • Conduct initial CV screening when required. • Prepare offer letters, employment contracts, and onboarding packs. • Ensure new employees complete all required forms and documentation. • Coordinate induction sessions and orientation schedules. HR Documentation & Records • Maintain and update employee personnel files (physical & digital). • Prepare HR letters: salary certificates, NOCs, employment verification, etc. • Ensure all employee documents (passports, visas, Emirates IDs) are tracked and renewed on time. • Maintain confidentiality of all HR information. HR Operations Support • Assist in leave and attendance management; follow up with staff on attendance issues. • Support payroll preparation by compiling attendance, overtime, and deductions. • Track probation periods and contract renewals; issue confirmation letters. • Support visa processing, medical tests, insurance enrollment, and related tasks. Employee Relations • Serve as the first point of contact for employee HR queries. • Assist in organizing employee engagement activities and events. • Support resolution of minor employee concerns and escalate major issues as needed. HR Systems & Reporting • Update and maintain HRMS with employee information and changes. • Generate routine HR reports (headcount, leave balances, recruitment status, etc.). • Support audits by providing required HR documentation.
 
Requirements
 <ul>
<li>Bachelor’s degree in HR, Business Administration, or related field. • 1–3 years of HR administrative experience preferably in UAE • Knowledge of UAE labor law and HR best practices • Keen to learn and build a career in Human Resources</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

HR Administrator