Qureos Mentor

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As the Client Success Manager, you'll be involved in ensuring client satisfaction and success. Your duties include efficient order processing, fostering strong client relationships, addressing customer needs, managing inventory, and contributing to project management efforts. This role demands strong customer service skills, organizational prowess, and the ability to excel in a fast-paced environment while working autonomously.
 
 
 What you&rsquo;ll do as the Client Success Manager I
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner.
 </li>
 <li>
 Relationship Building &ndash; Interact and build relationships with customers on a daily basis.
 </li>
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 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
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 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
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 A primary focus on new accounts for their first 6 months as well as at risk accounts on the Service Desk.
 
 
 </li>
 </ul>
 Process
 
 
 List critical processes this individual will undertake to achieve targeted results.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
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 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
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 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
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 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
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 <li>
 Monitor and coordinate inventory management activities. (Hardware)
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 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
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 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Graduate &ndash; Any Specialization.
 </li>
 <li>
 Experience in Enterprise level sales
 </li>
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 Strong customer service skills and commitment to meet or exceed customer requirements
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 Excellent organization skills and process expertise
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 Ability to work in a fast-paced environment and meet aggressive deadlines
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 Excellent verbal and written communication skills
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 Ability to negotiate, influence, and persuade
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 Analytical with excellent problem-solving skills
 </li>
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 Ability to work with little or no supervision.
 </li>
 <li>
 Bachelor's degree in business administration or any other Field
 </li>
 <li>
 Minimum 2-3 years of experience.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 1:00 PM to 09:30 PM (Pk time)
 
 
</div>

Client Success Manager – 1

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Services Operations Analyst, you will play a key role in supporting operational excellence across our services organization. This role focuses on analyzing data, improving order and service delivery processes, managing internal and client-facing reports, and enhancing operational workflows. You will contribute to customer satisfaction and operational efficiency by providing data-driven insights, tracking performance against SLAs, and supporting cross-functional collaboration.
 
 
 
 What You&rsquo;ll Do As a Services Operations Analyst
 
 
 
 Employees employed in the role of Services Operations Analyst shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Key Responsibilities
 
 
 
 Operations &amp; Order Management
 
 
 <ul>
 <li>
 Analyze and process service orders and quotes accurately and in a timely manner.
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 Monitor open orders and ensure follow-up for timely fulfillment and resolution.
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 Track and report on SLA performance for quotes and order processing.
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 Identify delays and process bottlenecks; recommend and implement improvements.
 
 
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 </ul>
 Data &amp; Reporting
 
 
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 Generate operational and customer-specific reports on a regular basis.
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 Ensure the accuracy, clarity, and timeliness of reports shared with internal and external stakeholders.
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 Analyze historical data and trends to identify service performance gaps and improvement areas.
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 Maintain and enhance reporting dashboards in collaboration with Sales and Enterprise Operations.
 
 
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 </ul>
 Customer &amp; Sales Support
 
 
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 Support Sales and Customer teams by delivering operational insights and data.
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 Act as a key point of contact for inquiries related to order status, quote tracking, and reporting.
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 Address service-related issues proactively and escalate when necessary.
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 Ensure alignment with SLAs and customer expectations at every interaction point.
 
 
 </li>
 </ul>
 Sourcing &amp; Catalog Management
 
 
 <ul>
 <li>
 Manage sourcing and fulfillment of off-catalog customer requests.
 </li>
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 Ensure accuracy and updates of custom catalogs on internal systems (e.g., Zones Connect).
 </li>
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 Coordinate with internal teams for inventory allocations and customer-specific software agreements.
 
 
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 </ul>
 Project Coordination
 
 
 <ul>
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 Collaborate with the PMO or Enterprise Operations for new customer rollouts or service initiatives.
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 Support the planning and execution of account-level service initiatives.
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 Identify opportunities to automate and streamline service delivery processes.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations, or a related field.
 </li>
 <li>
 2&ndash;3 years of experience in service operations, order management, or business analysis roles.
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 Proven analytical skills with the ability to interpret data and trends.
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 Strong proficiency in Microsoft Excel and reporting tools.
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 Excellent communication and interpersonal skills.
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 Ability to work independently, prioritize tasks, and meet tight deadlines.
 </li>
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 Strong organizational and problem-solving abilities.
 </li>
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 Experience in enterprise-level sales or services operations is a plus.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience with CRM and ERP systems (e.g., Salesforce, NetSuite, etc.).
 </li>
 <li>
 Familiarity with SLA tracking and performance measurement.
 </li>
 <li>
 Knowledge of software/service contracts and catalog management.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 PM to 6:00 AM (Pk Time)
</div>

Services Operations Analyst

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 
 
 
 What You&rsquo;ll Do As The Field Dispatch Coordinator
 
 
 
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
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 Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
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 Contact information
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 Escalation procedures
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 Scope of services
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 Installation scripts and processes
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 Schedules and teams
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 Locations and maps
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 Site completion checklists
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 Provide onboarding, training, and support for Field Technicians
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 Perform quality assurance checks and team assessments to ensure:
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 Performance of the complete scope of services as outlined in the SOW
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 Installation scripts and processes are completed, meeting client directed specifications
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 Be available for all escalations and questions as a dedicated technical support resource
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 Route and manage subcontractor work orders
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 Collect and validate appropriate deliverables upon completion for delivery to project manager
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
 </li>
 <li>
 Thorough understanding of the connectivity of devices to LAN and WAN
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 Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
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 Strong interpersonal and customer service skills
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 Ability to communicate internally and externally on all levels and through all mediums.
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 Experience and success in working with various delivery organizations to achieve deliverables
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 Ability to effectively prioritize and execute tasks in a high-pressure environment
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 Ability to work and adapt to change in a fast paced environment
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 Excellent written and verbal communication skills
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 Voice and Data cabling experience (Installation, termination, testing)
 
 
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 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience with Service Desk tool suites
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 <li>
 Concepts of networking fundamentals
 </li>
 <li>
 Microsoft Visio
 </li>
 <li>
 Experience with Service Now
 </li>
 <li>
 Resource supervisory experience
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)
</div>

Field Dispatch Coordinator

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The ideal candidate will demonstrate strong problem-solving and communication skills with the ability to influence stakeholders across business and technical teams. This role oversees Project Managers, defines scope and deliverables, and drives initiatives that improve efficiency, reduce costs, and enhance overall performance.
 
 
 
 What You&rsquo;ll Do As The Manager PMO
 
 
 
 Employees employed in the role of Manager PMO shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Team Management:
 
 
 </li>
 </ul>
 Provide leadership and oversight to a team of Project Managers responsible for delivering multiple concurrent projects or a defined portfolio. Ensure adherence to established project management methodologies, timelines, and quality standards. Coach and mentor team members on best practices in delivery, proactive risk management, decision-making, and process improvement. Maintain objectivity when resolving conflicts and communicate decisions and strategies effectively to ensure alignment and accountability.
 
 
 <ul>
 <li>
 Project Management:
 
 
 </li>
 </ul>
 Lead complex or strategic projects from initiation through completion, ensuring successful delivery within defined scope, budget, and schedule. Oversee planning, execution, risk mitigation, and stakeholder alignment across cross-functional teams. Coordinate partner and SME engagement across multiple functions to ensure successful outcomes. Drive project requirements through demand planning tools (e.g., Kinaxis) and oversee order processing, scheduling, inventory management, and billing for customer-specific delivery models.
 
 
 <ul>
 <li>
 Diagnostics and Analytics:
 
 
 </li>
 </ul>
 Demonstrate the ability to work effectively in ambiguous situations to establish clarity, define strategies, and drive action plans. Conduct detailed root-cause analyses, develop hypotheses, and recommend data-driven solutions. Identify and streamline inefficient processes, develop cost and resource models, and establish measurable performance metrics from limited data inputs to support strategic decision-making.
 
 
 <ul>
 <li>
 Communication:
 
 
 </li>
 </ul>
 Prepare clear and structured reports, presentations, and executive summaries outlining key findings, risks, results, and recommendations. Communicate project progress, cost savings, and performance outcomes to senior leadership and other stakeholders. Collaborate effectively with internal teams and leadership to drive strategic alignment and operational excellence.
 
 
 <ul>
 <li>
 Implementation:
 
 
 </li>
 </ul>
 Drive timely resolution of issues, ensuring appropriate escalation when required. Oversee the development and execution of communication, training, and implementation plans to ensure stakeholder readiness and maximum return on investment. Manage project turnover, startup, and delivery to ensure alignment with SOW requirements. Lead project close-out activities, document outcomes, and provide lessons learned to inform continuous improvement. Provide ongoing mentorship to team members to enhance overall PMO capability and delivery maturity.
 
 
 <ul>
 <li>
 Stakeholder Management:
 
 
 </li>
 </ul>
 Develop a strong understanding of internal and external stakeholder needs and expectations. Define, document, and manage these expectations to ensure consistent satisfaction and alignment with organizational objectives. Maintain collaborative relationships that foster trust, transparency, and long-term partnership success.
 
 
 
 Process
 
 
 
 Conduct regular project and portfolio reviews to ensure alignment with business objectives and performance goals. Define and refine project management frameworks and ensure consistent application across all engagements. Map and analyze workflows to identify opportunities for efficiency and process improvement. Develop communication strategies to keep all stakeholders informed and engaged. Establish QA/QC metrics to measure post-implementation performance and validate project success.
 
 
 
 Metrics
 
 
 
 <ul>
 <li>
 Achievement of strategic, measurable objectives across assigned programs and projects.
 </li>
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 Demonstrated improvement in KPIs against established baselines.
 </li>
 <li>
 Completion of deliverables within defined scope, timeline, and budget.
 </li>
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 Timely and effective resolution of project and operational issues.
 </li>
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 Regular reporting on utilization, project health, risk, and mitigation activities.
 </li>
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 Effective communication and alignment with all relevant stakeholders. Provide weekly status report depicting:
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 Service engagements
 </li>
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 Resource Utilization
 </li>
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 Project Status
 </li>
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 Risks
 </li>
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 Issue Mitigation
 </li>
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 Portfolio Status
 </li>
 <li>
 Timely completion of project initiatives
 </li>
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 Effective project communications with multiple stakeholders, teams and executive management
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; MBA preferred
 </li>
 <li>
 PMP, ITIL or equivalent Certification required
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 10 plus years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Minimum of 3 years&rsquo; direct people management experience
 </li>
 <li>
 Leadership skills: must have experience leading a portfolio of programs, multiple projects and teams
 </li>
 <li>
 Ability to take ambiguous requirements, conduct investigations and develop strategy
 </li>
 <li>
 Problem solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand
 </li>
 <li>
 Knowledge of and experience using Project Management Software
 </li>
 <li>
 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 6:00AM (PK time)
</div>

Manager PMO

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The PIM Specialist is responsible for creating, updating, and editing product information data in various ERP systems used in our Zones HQ and other Global geo team locations, insuring data integrity to support key business operations such as quotes, POs, invoicing, and SKU based reporting. This entails working directly in the ERP system or formatting the information so that is can be transferred to the Global geo teams&rsquo; ERP system.
 
 
 The resource will be accountable for the daily data management and governance of hardware, software, and services throughout the product lifecycle. The goal is to support sales growth and customer satisfaction by providing complete and accurate product information promptly and employing SKU management best practices.
 
 
 
 What You&rsquo;ll Do As The PIM Specialist
 
 
 
 Employees employed in the role of PIM Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Learn, understand and execute the SKU management needs for the designated Zones locations.
 </li>
 <li>
 If appropriate, format the SKU information in a manner that can be transferred to other Global geo teams&rsquo; ERP system.
 </li>
 <li>
 Oversee the creation and maintenance of product information as per the policies and procedure laid out in Standard Operating Procedures (SOPs).
 </li>
 <li>
 Respond and process all product modification requests in a timely and accurate manner throughout the lifecycle.
 </li>
 <li>
 Provide support to Global geo teams during their standard operating hours (local time)
 </li>
 <li>
 SKU requests are processed in a timely &amp; accurate manner.
 </li>
 <li>
 Other SKU or data related requests or projects are completed in a timely and accurate manner.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Graduate &ndash; Any Specialization.
 </li>
 <li>
 Written: Successfully prepare written communication. Candidate should be able to accurately enter large quantity of data from single/multiple sources in a prescribed format at the required level of accuracy
 </li>
 <li>
 Verbal: Have good articulation and should be able to manage escalations in a professional manner
 </li>
 <li>
 Computer Skills: Candidate must be proficient in Excel, PowerPoint, Word, and Outlook
 </li>
 <li>
 Demonstrate strong accuracy and attention to detail, work with a sense of urgency and excel in a dynamic, fast paced growth environment.
 </li>
 <li>
 Works well in a team environment and is accountable to take ownership to achieve personal and team results.
 </li>
 <li>
 Customer-centric focus to investigate and take actions to meet customers' current and future needs and to interact well with other departments.
 </li>
 <li>
 1-2 years&rsquo; experience working in an Offshore/Outsourced model in a combined sales/operation/supply chain function; reseller hardware/software industry preferred.
 </li>
 <li>
 General understanding of information technology products and terminology preferred.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
 
 
</div>

Product Information Manager (PIM) Specialist

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 Position Overview
 
 
 The Project Accountant is responsible for ensuring accurate project setup and compliance by reviewing client contract documentation and inputting data into the project accounting system in accordance with contract terms and corporate guidelines. This role manages invoicing processes, including creating, revising, posting, and archiving invoice packets, and supports subconsultant invoice payments. The Project Accountant executes project closeout activities, including complex reconciliations, and provides detailed analysis and research to respond to internal and external client inquiries. They serve as a liaison during audits, analyze work-in-process and accounts receivable. As a subject matter expert, they offer guidance to peers and assist with system maintenance and troubleshooting in collaboration with IT.
 
 
 
 What You&rsquo;ll Do As a Project Accountant
 
 
 
 Employees employed in the role of Project Accountant shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure accurate project setup and compliance by reviewing client contract documentation.
 </li>
 <li>
 Work with business to drive first-time quality data into the project management system
 </li>
 <li>
 Execute project closeout activities, including complex reconciliations.
 </li>
 <li>
 Provide detailed analysis and research to respond to internal and external client inquiries.
 </li>
 <li>
 Serve as a liaison during audits.
 </li>
 <li>
 Deep dive projects for potential risk assessment
 </li>
 <li>
 Analyze work-in-process and accounts receivable.
 </li>
 <li>
 Offer guidance to peers and assist with system maintenance and troubleshooting in collaboration with IT.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 Billing experience within engineering/IT/
 </li>
 <li>
 Experience working with project managers to track deadlines and milestones.
 </li>
 <li>
 Understanding of fixed price contracts and time &amp; materials billing.
 </li>
 <li>
 Ability to manage change orders.
 </li>
 <li>
 Advanced Excel skills including Pivot tables, VLOOKUPS, SUMIF's, and Index Match.
 </li>
 <li>
 Proficiency within Upland/Tenrox
 
 
 </li>
 </ul>
 
 Additional Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Associate or bachelor&rsquo;s degree in accounting, finance, or business-related field.
 </li>
 <li>
 3+ years of project billing experience within an IT services Company
 </li>
 <li>
 3+ years of change orders experience
 </li>
 <li>
 3+ years of experience working with project managers to track deadlines and milestones.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job Timings: 8:00 PM to 5:00 AM (Pakistan Time)
</div>

Project Accountant

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The R2R Specialist (Record-to-Report) is responsible for managing key areas of the financial close process, ensuring that account balances are accurate, fully reconciled, and supported. The role involves reviewing journal entries, handling complex reconciliations, and ensuring completeness of financial data prior to reporting.
 
 
 
 What You&rsquo;ll Do As a R2R Specialist
 
 
 
 Employees employed in the role of R2R Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Manage month-end close activities for assigned accounts, ensuring timely completion
 </li>
 <li>
 Review journal entries and validate accuracy before posting
 </li>
 <li>
 Perform complex balance sheet reconciliations and clear open items
 </li>
 <li>
 Investigate unusual variances and ensure corrective actions are taken
 </li>
 <li>
 Prepare supporting schedules and documentation for reporting and audits
 </li>
 <li>
 Ensure all accounts are reconciled and supported before close sign-off
 </li>
 <li>
 Coordinate with cross-functional teams to resolve missing or incorrect data
 </li>
 <li>
 Maintain control over account balances and supporting documentation
 </li>
 <li>
 Ensure all assigned accounts are fully reconciled and supported before close sign-off
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 2 &ndash; 4 years of experience in R2R / General Ledger
 </li>
 <li>
 Strong experience with:
 </li>
 <ul>
 <li>
 Financial close processes
 </li>
 <li>
 Complex reconciliations
 </li>
 </ul>
 <li>
 Ability to review and correct journal entries and account balances
 </li>
 <li>
 Understanding of financial reporting and control requirements
 </li>
 <li>
 Assist the Line Manager on the Financial reporting.
 </li>
 <li>
 Experience working with ERP systems
 </li>
 <li>
 Strong Excel skills for reconciliation and analysis
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent qualification / certification (Preferably Articles from A rated Firm) CMA/CA part qualified, ACCA qualified
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
</div>

R2R Specialist

Join Zones IT Solutions and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.