Qureos Mentor

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
 
 
 Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 1
 
 
 
 Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead project onboarding according to project scope and SOW documentation
 </li>
 <li>
 Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup
 </li>
 <li>
 Gather project requirements and develop project Playbooks and SOPs
 </li>
 <li>
 Obtain requirements for Bill of Materials (BOM) development
 </li>
 <li>
 Gather rollout schedule and document SLA requirements
 </li>
 <li>
 Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.
 </li>
 <li>
 Define, track and report on specific measurable outcomes for projects
 </li>
 <li>
 Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival
 </li>
 <li>
 Responsible for all aspects of project billing including services.
 
 
 </li>
 </ul>
 Client Support
 
 
 <ul>
 <li>
 Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.
 </li>
 <li>
 Schedule internal and external daily/weekly cadence meetings
 </li>
 <li>
 Meet with client stakeholders regarding project status and changes
 </li>
 <li>
 Obtain client schedule and deployment signoff
 </li>
 <li>
 Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)
 </li>
 <li>
 Communicate changes with client and manage escalations as required
 </li>
 <li>
 Gather reporting requirements and develop custom reporting as needed
 </li>
 <li>
 Gather client requirements for nterprise and ensure client set for ITAD and Depot projects
 </li>
 <li>
 Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s
 
 
 </li>
 </ul>
 IntelliPlan
 
 
 <ul>
 <li>
 Complete project toolkit for IntelliPlan
 </li>
 <li>
 Input project deployment schedule and BOM requirements into IntelliPlan
 </li>
 <li>
 Ensure product lead times are loaded and maintained by Supply Chain
 </li>
 <li>
 Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan
 </li>
 <li>
 Coordinate deployment rollout with TSC for TSC readiness against schedule
 </li>
 <li>
 Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Gather stock standards requirements and input forecast into IntelliPlan
 
 
 </li>
 </ul>
 Inventory Management
 
 
 <ul>
 <li>
 With customer, define product standards and forecast requirements
 </li>
 <li>
 Define Inventory requirements for project rollouts
 </li>
 <li>
 Set safety stock threshold
 </li>
 <li>
 Manage inventory levels against forecast and safety stock and adjust as needed
 </li>
 <li>
 Manage inventory levels against project schedule and adjust as needed
 </li>
 <li>
 Work with Supply Chain to adjust inbound inventory levels according to project schedule
 </li>
 <li>
 Work with Supply Chain to manage OEMs when product is available ahead of schedule
 </li>
 <li>
 Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW
 </li>
 <li>
 Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs
 
 
 </li>
 </ul>
 Implementation
 
 
 <ul>
 <li>
 Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions
 </li>
 <li>
 Coordinate order entry and order management in CRM based on IntelliPlan outputs
 </li>
 <li>
 Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs
 </li>
 <li>
 Formulate plans to communicate and implement approved changes for the best return on investment
 </li>
 <li>
 Accountable for SLA deliverables according to project scope as documented in Statements of Wok
 </li>
 <li>
 Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field.
 </li>
 <li>
 PMP; ITIL Certification or equivalent preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Experience in Supply Chain and Inventory Management is preferable
 </li>
 <li>
 Leadership skills: must have experience leading multiple projects and teams simultaneously
 </li>
 <li>
 Problem-solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand
 </li>
 <li>
 Knowledge of and experience using Project Management Software
 </li>
 <li>
 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 9:00PM &ndash; 6:00AM (Pk time)
</div>

Project Manager 1

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Global Services Pricing Specialist/SKU Manager is responsible for developing and managing the pricing strategy and service SKU portfolio on a global scale. This role involves analyzing market trends, competitive pricing, and cost structures across different regions to design pricing strategies that optimize profitability while ensuring competitiveness in diverse markets. Additionally, the Global Services SKU Manager oversees the lifecycle of service SKUs globally, from creation to retirement, ensuring alignment with business objectives and regional customer needs.
 
 
 What you will do as a Global Services Pricing/SKU Manager:
 
 
 Employees employed in the role of Global Services Pricing/SKU Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Global Pricing Strategy Development: Collaborate with regional teams to develop and implement global pricing strategies for service offerings, ensuring alignment with business objectives and market demand.
 </li>
 <li>
 Market Analysis: Conduct comprehensive market research and competitive analysis to identify pricing opportunities and understand market dynamics influencing pricing decisions.
 </li>
 <li>
 Pricing Modeling: Develop and utilize pricing models to evaluate the impact of pricing changes on revenue, profitability, and market share globally.
 </li>
 <li>
 Price Setting and Management: Set and manage prices for service offerings globally based on cost structures, market demand, and strategic goals.
 </li>
 <li>
 Global Service SKU Portfolio Management: Manage the lifecycle of service SKUs globally, including creation, standardization, and optimization.
 </li>
 <li>
 SKU Performance Analysis: Analyze performance metrics of service SKUs globally and identify opportunities for optimization.
 </li>
 <li>
 SKU Pricing: Determine pricing strategies for individual service SKUs globally based on factors such as complexity and customer value.
 </li>
 <li>
 Cross-Regional Collaboration: Collaborate with regional teams to provide pricing guidance and support pricing negotiations globally.
 </li>
 <li>
 Process Improvement: Continuously evaluate and improve global pricing processes and methodologies to enhance effectiveness and efficiency.
 
 
 </li>
 </ul>
 
 What Will You Bring To The Team
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, finance, economics, or a related field. Advanced degree or professional certification is a plus.
 </li>
 <li>
 Proven experience in global pricing analysis or strategy development, preferably in the services industry.
 </li>
 <li>
 Strong analytical skills, with proficiency in quantitative analysis and financial modeling.
 </li>
 <li>
 Strategic mindset with the ability to think critically and creatively to solve complex pricing challenges.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-regional teams.
 </li>
 <li>
 Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
 </li>
 <li>
 In-depth knowledge of global services pricing methodologies and optimization techniques.
 </li>
 <li>
 Familiarity with global regulatory compliance and legal considerations related to pricing practices.
 </li>
 <li>
 Experience in service delivery or client engagement is advantageous.
 </li>
 <li>
 Understanding of global market segmentation and value-based pricing concepts.
 </li>
 <li>
 Ability to adapt pricing strategies to changing market conditions and business priorities.
 
 
 </li>
 </ul>
 As a rapidly growing global provider of IT solutions, we&rsquo;ve expanded from Seattle to Sydney and beyond &ndash; with reach in over 80 countries around the world. Today&rsquo;s top brands count on Zones and our world-class partners &ndash; Microsoft, Apple, Cisco, Dell, Lenovo, and more &ndash; to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.
 
 
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy
 
 
 Job Timings: 9:00 PM &ndash; 6:00 AM Pakistan time.
</div>

Global Services Pricing/SKU Manager

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Director, Global Service Operations and Project Delivery, is responsible for leading and optimizing all operational functions that support the delivery of Services globally. This role oversees Project Management, Global Warehouse Operations, Lifecycle Services, Service Billing, Reporting &amp; Analytics, and Partner Governance. The Director will ensure operational excellence, drive process standardization, and enable scalable, high-quality service delivery across regions.
 
 
 What you&rsquo;ll do as the Director, Global Service Operations and Project Delivery:
 
 
 Employees employed in the role of Director, Global Service Operations and Project Delivery shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Provide strategic and operational leadership across Service Operations, including Project Management, Warehouse Operations, Lifecycle Services, and Service Billing.
 </li>
 <li>
 Develop and implement standardized processes, tools, and best practices to ensure consistent global service delivery.
 </li>
 <li>
 Partner closely with Service Delivery, Finance, Supply Chain, Engineering, and Sales to align operational priorities with business goals.
 
 
 </li>
 </ul>
 Project Management Oversight
 
 
 <ul>
 <li>
 Lead a team of project managers responsible for service implementations, customer programs, and cross-functional initiatives.
 </li>
 <li>
 Responsible for Projects related Order fulfillment and Management
 </li>
 <li>
 Drive process improvement and standards development &ndash; Including but not limited to Projects Inventory Management
 </li>
 <li>
 Establish project governance frameworks, ensuring predictable execution, on-time delivery, and high customer satisfaction.
 
 
 </li>
 </ul>
 Warehouse &amp; Logistics Operations
 
 
 <ul>
 <li>
 Oversee warehouse operations supporting service parts, inventory management, logistics coordination, and field enablement.
 </li>
 <li>
 Drive improvements in efficiency, accuracy, turnaround time, and cost management.
 
 
 </li>
 </ul>
 Lifecycle Services Management
 
 
 <ul>
 <li>
 Manage lifecycle services programs including staging, maintenance services, asset lifecycle tracking and disposition.
 </li>
 <li>
 Ensure seamless coordination between internal teams and partners for end-to-end lifecycle service delivery.
 
 
 </li>
 </ul>
 Service Billing &amp; Financial Accuracy
 
 
 <ul>
 <li>
 Lead the service billing function to ensure accurate, timely, and compliant invoicing.
 </li>
 <li>
 Work with Finance to improve billing processes, reduce leakage, and strengthen revenue assurance mechanisms.
 
 
 </li>
 </ul>
 Reporting, Metrics &amp; Dashboards
 
 
 <ul>
 <li>
 Develop and manage KPIs, dashboards, and operational reporting to monitor performance, identify trends, and drive decision-making.
 </li>
 <li>
 Own operational reviews, Board-level reporting inputs, and continuous improvement metrics.
 
 
 </li>
 </ul>
 Global Coverage &amp; Partner Management
 
 
 <ul>
 <li>
 Ensure global support readiness through effective coordination with regional teams and key service partners.
 </li>
 <li>
 Establish governance frameworks for partner performance, contract compliance, operational alignment, and escalations.
 
 
 </li>
 </ul>
 Strategic Initiatives &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Identify opportunities to enhance efficiency, automation, and customer experience.
 </li>
 <li>
 Lead cross-functional initiatives aimed at scaling service operations and supporting business growth.
 </li>
 <li>
 Drive adoption of tools, technology, and digital capabilities that improve service operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, Supply Chain, Engineering, or related field; MBA preferred.
 </li>
 <li>
 10+ years of experience in Service Operations, Program/Project Management, Supply Chain, or related operational leadership roles.
 </li>
 <li>
 Demonstrated experience leading global teams and managing service partners.
 </li>
 <li>
 Strong understanding of end-to-end service delivery processes, operational governance, and financial controls.
 </li>
 <li>
 Proven ability to design and analyze KPIs, dashboards, and data-driven insights.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work in a fast-paced, matrixed environment with global span of control.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Operational Excellence &ndash; Builds scalable processes and drives continuous improvement.
 </li>
 <li>
 Strategic Leadership &ndash; Translates strategy into actionable operational plans.
 </li>
 <li>
 Cross-Functional Collaboration &ndash; Works seamlessly across functions and regions.
 </li>
 <li>
 Analytical Mindset &ndash; Uses data to drive decisions and improvements.
 </li>
 <li>
 Customer Focus &ndash; Ensures operational strategies support customer expectations.
 </li>
 <li>
 Change Management &ndash; Leads teams through transformation and growth.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 06:00AM (Pk time)
</div>

Director, Global Service Operations and Project Delivery

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
 
 
 What you&rsquo;ll do as the Customer Service Representative
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor.
 </li>
 <li>
 Research each customer&rsquo;s problem to ensure customer satisfaction.
 </li>
 <li>
 Call back customers who left messages during scheduled callback times.
 </li>
 <li>
 Track each customer call with entries into ZAC.
 </li>
 <li>
 Document and track calls and follow up with notes.
 </li>
 <li>
 Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.
 </li>
 <li>
 Assist with other projects as necessary.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 Complete bachelor&rsquo;s degree.
 </li>
 <li>
 Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment.
 </li>
 <li>
 Previous experience w/telephone customer service.
 </li>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Excellent typing and writing skills.
 </li>
 <li>
 Basic CRM knowledge.
 </li>
 <li>
 Logical troubleshooting and organizational skills.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 9:00 PM to 6:00 AM (Pk time)
</div>

Customer Service Representative

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Exciting times! We are currently expanding our Healthcare Sector sales team and looking for key talent that will be responsible for selling products and/or services to a wide variety of businesses in the sector! As an Account Executive, you will collaborate with multiple internal teams, such as Marketing, Proposal Development, Product, Delivery and more to ensure customer satisfaction and retention goals are met.
 
 
 You will receive comprehensive training on essential topics such as procurement processes and regulations and learn best practices of the Market/Industry. You will also gain the ability to understand the needs and challenges of customers to propose solutions that meet needed requirements on time and on budget. You will learn skills in CRM, Adobe Acrobat and added depth with creating, editing and reviewing PDF&rsquo;s and additional Software tools.
 
 
 
 What You&rsquo;ll Do As The Healthcare Account Executive
 
 
 
 Employees employed in the role of Health Care Account Executives shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Identify and qualify new sales opportunities in the Health sector market through cold calling, emailing, networking, and referrals.
 </li>
 <li>
 Actively prospect new potential accounts and develop established clients through outbound calling using Zones&rsquo; proprietary sales methodology.
 </li>
 <li>
 Position Zones&rsquo; Line of Business Solutions as a strategic advantage to our customer&rsquo;s long-term success.
 </li>
 <li>
 Maintain Zones vision, values, and &ldquo;Five Star&rdquo; culture for success.
 </li>
 <li>
 Develop and maintain relationships with key decision-makers and influencers in the Health sector, such as procurement officers, IT managers, and directors.
 </li>
 <li>
 Manage and grow your business acumen and continue your success as you bring on additional business to meet your activity, revenue and margin targets.
 </li>
 <li>
 Prepare and deliver sales presentations, proposals, and contracts that demonstrate the value and benefits of the products or services.
 </li>
 <li>
 Negotiate sales terms and conditions and close deals in a timely and professional manner.
 </li>
 <li>
 Use your sales acumen to anticipate and overcome customer objections to close sales.
 </li>
 <li>
 Track and report sales activities, pipeline, and revenue using sales reports.
 </li>
 <li>
 Read about different contracts in the healthcare sector such as GPO, Vizient, OCHIN.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, computer science, management, or related field.
 </li>
 <li>
 Experience in B2B Sales.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills in English.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 An intensive knowledge of all the latest IT-related products, both software and hardware.
 </li>
 <li>
 Proficiency in Microsoft Office, CRM tools, and web conferencing platforms.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00 PM to 6:00 AM (Pk time)
</div>

Account Executive

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The ideal candidate possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment as well as a strong desire to contribute to Zones&rsquo; continued success. This person will lead investigations into undefined areas, ambiguous requirements and will define scope, requirements and measurable deliverables that can be executed on using PMO principles. They create scope and execute initiatives by partnering with senior stakeholders (Partner and Product Management, Purchasing, Operations, IT, Finance, Sales) to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 2
 
 
 
 Employees employed in the role of Project Manager 2 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Formulate strategy, plans and measurable objectives for programs and projects
 </li>
 <li>
 Demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Timely completion of project initiatives Identify and drive demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Successful management of project scope, budget and scheduled to ensure timely completion of program and project initiatives
 </li>
 <li>
 Ensure that 100% of all tasks are resolved within appropriate time constraints through proper task management
 </li>
 <li>
 Provide weekly status report depicting:
 </li>
 <li>
 Service engagements
 </li>
 <li>
 Resource Utilization
 </li>
 <li>
 Project Status
 </li>
 <li>
 Risks
 </li>
 <li>
 Issue Mitigation
 </li>
 <li>
 Portfolio Status
 </li>
 <li>
 Timely completion of project initiatives
 </li>
 <li>
 Effective project communications with multiple stakeholders, teams and executive management
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; MBA preferred.
 </li>
 <li>
 PMP, ITIL or equivalent Certification preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5 plus years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Leadership skills: must have experience leading a portfolio of programs, multiple projects and teams.
 </li>
 <li>
 Ability to take ambiguous requirements, conduct investigation and develop strategy.
 </li>
 <li>
 Problem solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations.
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas.
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand.
 </li>
 <li>
 Knowledge of and experience using Project Management Software
 </li>
 <li>
 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 06:00AM (Pk time)
</div>

Project Manager 2

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer&rsquo;s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities.
 
 
 
 What You&rsquo;ll Do As The Project Coordinator
 
 
 
 Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Coordination of the deployment processes.
 </li>
 <li>
 Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)
 </li>
 <li>
 Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status
 </li>
 <li>
 Working in a team environment
 </li>
 <li>
 Developing firm understanding of the principles and best practices of inventory management.
 </li>
 <li>
 Managing project tools including nterprise, such as Client dashboards, Smartsheets and MS Excel
 </li>
 <li>
 Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.
 </li>
 <li>
 Project management experience is a plus
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Certificates/Licenses, Etc
 
 
 
 <ul>
 <li>
 N/A
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 Strong customer service skills
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to deal with ambiguity.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to meet aggressive deadlines
 </li>
 <li>
 Analytical with excellent problem-solving skills
 </li>
 <li>
 Very driven, team-oriented and active participant in accomplishing team goals
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)
</div>

Project Coordinator

Join Zones IT Solutions and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.