Qureos Mentor

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Billing Coordinator is responsible for accurately processing customer invoices, resolving billing discrepancies, and maintaining account reconciliation. This role ensures timely and precise billing through various platforms, supports credit and sales teams, and promotes electronic invoicing to streamline operations.
 
 
 
 What You&rsquo;ll Do As The Billing Coordinator
 
 
 
 Employees employed in the role of Billing Coordinator shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Process all pertinent individual customer invoices each day with 100% accuracy.
 </li>
 <li>
 Resolve and respond to all &ldquo;rejected&rdquo; invoices in a timely manner.
 </li>
 <li>
 Maintain and reconcile specific accounts to insure all invoices have been billed and will be paid as agreed.
 </li>
 <li>
 Accurately prepare daily, weekly, or monthly spreadsheet billings
 </li>
 <li>
 Process all other forms of billings as needed (paper, electronic, manual)
 </li>
 <li>
 Provide daily support for entire Department
 </li>
 <li>
 Maintain and act upon issues sent to the Credit email boxes. This includes written and verbal communication with customers, Credit, and our Sales Teamswa.
 </li>
 <li>
 Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent &ldquo;lost&rdquo; invoices
 </li>
 <li>
 Daily processing of invoices on individual accounts. Need to research and resolve problem issues by understanding their systems, requirements and by corresponding with the customer and Sales Department.
 </li>
 <li>
 Reconciling and Maintaining of Specific Customer accounts:
 </li>
 <ul>
 <li>
 Daily emails to specific end users and their manager.
 </li>
 <li>
 Resolve problem issues and re-bill as needed. Process credit adjustments as required. Apply credits and payments as needed.
 </li>
 </ul>
 <li>
 Process daily emails into the Tax-Exempt Credit email box as needed. Understand how the taxing works in each state. Modify orders as needed. Follow up with Sales and Tax Manager as needed
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 ACCA/MBA/BBA in Finance &amp; Accounting or any other related field
 
 
 
 Required Experience
 
 
 
 <ul>
 <li>
 Credit/Collection experience with an emphasis on electronic billing.
 </li>
 <li>
 Computer proficiency required, including advanced proficiency in MS Excel.
 </li>
 <li>
 Ability to develop a positive working relationship with customers and other departments.
 </li>
 <li>
 Possess excellent oral and written communication skills with an emphasis on email etiquette.
 </li>
 <li>
 Organizational and follow up skills are a must. Ability to multi task as needed and to think outside the box. Attention to detail and being able to recognize issues before they happen (reading between the lines)
 </li>
 <li>
 Ability to be accurate while obtaining daily goals.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>
 <div id='job-id'>Job Id: 6KaUZse1kdDL5mGlSRp7JDXyOpip1k5Nm7HOWeuL0cgV2pId2nYQhdEs32ppl4yttYSCNKPm4XhUYdI062tVqgBUEya31KQEO/TyS/STa2/E0wDBT9O3HDx0NEQPzyMcjzC1jbc64eBBk+YZxIOoAfGolKyl8ACwLi7QBuJAZlhNhFDukDTGwg==</div>

Billing Coordinator

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 You'll play a pivotal role in supporting pricing and merchandising functions, ensuring accuracy and effectiveness across various sales tools and resources. Your responsibilities will include maintaining product information, developing promotional materials, and assisting with system maintenance. We're seeking a detail-oriented individual with strong communication skills and a knack for strategic account management. If you're ready to make an impact in a fast-paced environment, apply now!
 
 
 
 What You&rsquo;ll Do As The Pricing Merchandiser
 
 
 
 Employees employed in the role of Pricing Merchandiser shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Key Initiative &amp; Results Expected
 
 
 
 <ul>
 <li>
 Active support and engagement within the functions of pricing and merchandising at Zones (including but not limited to pricing, descriptions, merchandising, images, keywords, etc)
 </li>
 <li>
 Maintain current and relevant supporting sales tools and resources
 </li>
 <li>
 Assist with general system maintenance for products, images, and content
 </li>
 <li>
 Other support and assignments as needed by the PPM Category Manager
 
 
 </li>
 </ul>
 
 Strategies &amp; Essential Functions
 
 
 
 <ul>
 <li>
 Maintain current and relevant supporting sales tools and resources
 </li>
 <ul>
 <li>
 Develop flyers and other promotional materials to support Sales
 </li>
 <li>
 Assist in posting and maintaining SPIF/Incentive information on intranet
 </li>
 <li>
 Assist in the maintenance of SharePoint pages for non-PFHC brands
 </li>
 </ul>
 <li>
 Assist with general system maintenance for products, images, and content
 </li>
 <ul>
 <li>
 Maintain online, upsell/cross-sell, and attach products in Zones systems and website
 </li>
 <li>
 Assist in managing system product descriptions and web descriptions
 </li>
 <li>
 Assist in reviewing category codes to ensure accuracy in reporting
 </li>
 <li>
 Assist with maintenance of ZF Keywords across all categories, as directed
 </li>
 <li>
 Ensure mapping rules are followed and in line with OEM requirements
 </li>
 <li>
 Assess high velocity SKUs and ensure proper pricing in alignment with competitors
 </li>
 </ul>
 <li>
 Other support and assignments as needed by the PPM Category Manager
 </li>
 <ul>
 <li>
 Reporting to partners as needed and general partner relationship support
 </li>
 <li>
 Detailed POS and Pipeline reporting, as directed
 </li>
 <li>
 Detailed reporting analysis (e.g. processor, Windows version, OS, activations, etc.) to maximize program earnings
 
 </li>
 </ul>
 </ul>
 
 Education/Certifications
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 BBA. or B.S. degree is required
 
 
 </li>
 </ul>
 Certificates/Licenses, etc.
 
 
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 2+ years of strategic account management
 </li>
 <li>
 2+ years of related industry experience
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Proficient in Computer Terminology and Technologies
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our team members, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.
 
 
 If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
 
 
 Job timings: 8:00PM &ndash; 5:00AM (Pk time)
 
 
</div>
 <div id='job-id'>Job Id: gbKh4KTaoQxmloDwPQmnMgAjMMkXAjqodioabTe3ekiEMvucZC5/LQNzqM7KWmMaVinjuI/G/LmHa4X7Vrkzw+jS3tN3bK2qjr2le2V/zRSEAlf7hDEywcPu56770TM2TUpugxiwF9ngoES0RrgDM46iuhuOrHNmoPLMVHD3FwtJBTLcDLgGfUc=</div>

Pricing Merchandiser

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As the Manager Sales Enablement, you will play a pivotal leadership role within the PK Sales Enablement team. Your mission is to design, deliver, and continuously improve onboarding and enablement programs that accelerate new Account Executives&rsquo; ramp-up to meet critical sales goals and wildly important goals (WIGs). Through coaching, collaboration, and data-driven training, you will empower new hires to adopt Zones&rsquo; digital platforms and become high-performing sellers aligned with company strategy.
 
 
 
 What You&rsquo;ll Do As The Manager Sales Enablement
 
 
 
 Employees employed in the role of Manager Sales Enablement shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Responsibilities
 
 
 
 Training Program Development &amp; Execution:
 
 
 <ul>
 <li>
 Develop and execute comprehensive onboarding and continuous education training plans for new sales hires.
 </li>
 <li>
 Ensure new Account Executives (AEs) understand and effectively use Zones digital tools (ZonesConnect, ZonesCloud) and adopt sales methodologies (QBS, PAS).
 </li>
 <li>
 Utilize varied learning methods and coach trainers to achieve ramp goals and WIG attainment.
 
 
 </li>
 </ul>
 Performance Management &amp; Measurement
 
 
 <ul>
 <li>
 Monitor AE progress through KPIs: client adoption rates, margin ramp goals, client acquisition, and AE assessment scores.
 </li>
 <li>
 Analyze training effectiveness using sales analytics and reporting dashboards (PowerBI).
 </li>
 <li>
 Identify performance gaps and implement corrective training actions promptly.
 
 
 </li>
 </ul>
 Collaboration &amp; Communication
 
 
 <ul>
 <li>
 Maintain ongoing collaboration with sales leadership, recruiting, and other stakeholders to ensure consistent messaging and alignment with Zones&rsquo; strategic goals.
 </li>
 <li>
 Facilitate daily team huddles, feedback sessions, and regular training up-level meetings to promote continuous improvement and engagement.
 
 
 </li>
 </ul>
 Relationship Building
 
 
 <ul>
 <li>
 Foster strong working relationships across Zones teams and leadership to enable cross-functional collaboration and support.
 </li>
 <li>
 Promote a positive, proactive, and accountable team culture adhering to Zones&rsquo; 5P Execution philosophy and Five-Star Service standards.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Proven experience in sales training, enablement, or a related role, ideally within IT or technology sales environments.
 </li>
 <li>
 Strong knowledge of sales enablement methodologies, including Question-Based Selling (QBS) and PAS (Problem-Alternative-Solution).
 </li>
 <li>
 Excellent coaching, communication, and interpersonal skills.
 </li>
 <li>
 Ability to analyze data and metrics to assess training impact and improve outcomes.
 </li>
 <li>
 Skilled in stakeholder management and cross-functional collaboration.
 </li>
 <li>
 Detail-oriented, proactive, and capable of managing multiple priorities effectively.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Familiarity with CRM systems, sales analytics tools (PowerBI), and digital sales platforms.
 </li>
 <li>
 Experience in developing and delivering remote or virtual training sessions.
 </li>
 <li>
 Background in instructional design, adult learning principles, or certification in training delivery.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 Tools You Will Use
 
 
 <ul>
 <li>
 SharePoint (Content Management System)
 </li>
 <li>
 PowerBI (Sales Analytics &amp; Reporting)
 </li>
 <li>
 Microsoft Teams (Communication &amp; Collaboration)
 </li>
 <li>
 CRM System (Customer Relationship Management)
 </li>
 <li>
 ZonesConnect &amp; ZonesCloud (Digital Sales Platforms)
 </li>
 <li>
 Zones Learning Center (Training Program Management)
 </li>
 <li>
 goZones &amp; myZones (Account &amp; Client Data Access)
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>
 <div id='job-id'>Job Id: VKfk5zMlJG/CwsvCkahLv2pQLxMNlrhF1c1Vi2j+mfkFHwPCTZi6f1VuYVyzphXwiln/Lgjv1llAmFQjgaF1Sqgyhs0/i/fn+JMyKyFvw7GvH+EbQc6mjJV+3qSXq78HukutSDScZhtsuWb0ZqpD/rToAZKGAJtE7haN9iHq0EIQd7xInXJLzGZL1oLx</div>

Manager Sales Enablement

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Presales Triage Specialist is responsible for managing the intake and triage of incoming opportunities received through internal systems, calls, and emails. This role ensures that each opportunity is accurately evaluated and promptly assigned to the appropriate Solution Architect or resolution team. The Presales Triage Specialist should possess strong organizational and communication skills to assess opportunity details, prioritize assignments, and ensure timely handoff for next steps.
 
 
 
 What You&rsquo;ll Do As The Presales Triage Specialist
 
 
 
 Employees employed in the role of Presales Triage Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Provide triage support for incoming sales opportunities, SA support requests, and inquiries received via phone, email, instant message, and internal systems.
 </li>
 <li>
 Review and assess incoming opportunities to ensure accurate information and required details are captured.
 </li>
 <li>
 Update/Modify opportunity records within the opportunity management or CRM tools.
 </li>
 <li>
 Promptly assign opportunities to the appropriate Solution Architect or escalation group based on predefined SOP guidelines.
 </li>
 <li>
 Communicate regularly with internal stakeholders regarding the status and next steps of their submitted opportunities.
 </li>
 <li>
 Ensure timely follow-up and escalation of unassigned or aging opportunities in alignment with established service level agreements (SLAs).
 </li>
 <li>
 Meet all productivity, accuracy, and quality targets as defined by the department.
 </li>
 <li>
 Assist in onboarding and mentoring new triage team members on opportunity intake processes, routing procedures, and best practices.
 </li>
 <li>
 Contribute to the creation and maintenance of triage-specific documentation, playbooks, and process guides.
 </li>
 <li>
 Identify opportunities for process improvement and collaborate with leadership to enhance triage workflows and efficiency.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 The following are the experience and key skills required for the position:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Minimum of Bachelor&rsquo;s degree in Computer Science or a related field.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2+ years practical experience in a related technical support function.
 </li>
 <li>
 Prior experience in a customer service, administrative, or sales support role preferred.
 </li>
 <li>
 Strong verbal and written communication skills with the ability to interact effectively and professionally with peers, management, and internal stakeholders.
 </li>
 <li>
 Ability to quickly learn and navigate internal systems, tools, and processes.
 </li>
 <li>
 General awareness of technology terminology and IT solution categories (such as networking, cloud, or data center).
 </li>
 <li>
 Strong organizational skills with attention to detail and the ability to manage multiple tasks and priorities.
 </li>
 <li>
 Ability to follow written and verbal instructions with a focus on accuracy and responsiveness.
 </li>
 <li>
 Demonstrates strong work ethic, dependability, and a positive, team-oriented attitude.
 </li>
 <li>
 Familiarity with CRM, ticketing, or opportunity management systems is a plus.
 </li>
 <li>
 Any relevant certifications (CompTIA ITF+, MTA, or similar) or coursework is a bonus but not required.
 
 
 </li>
 </ul>
 Key Metrics That Will Measure and Define Success for This Role:
 
 
 <ul>
 <li>
 Ensure customer satisfaction levels 100% of the time
 </li>
 <li>
 Ensure SLAs are met in accordance with the business rules
 </li>
 <li>
 Maintain established productivity rates
 </li>
 <li>
 Perform all assigned tasks in a fashion that your assigned customer(s) request your future support
 </li>
 <li>
 All customer assigned tasks must be entered into MS Dynamics 365 in a timely fashion (daily)
 </li>
 <li>
 Weekly status reports are to be turned in promptly
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 You&rsquo;re highly organized, detail-oriented, and thrive in a fast-paced environment where prioritizing and multitasking are key.
 </li>
 <li>
 You enjoy working behind the scenes to help keep processes running smoothly and are motivated by supporting a team&rsquo;s success.
 </li>
 <li>
 Clear communication and a positive, team-first attitude come naturally to you.
 </li>
 <li>
 You&rsquo;re curious about technology and eager to learn more about IT solutions, sales processes, and opportunity management.
 </li>
 <li>
 While you may not have deep technical experience, you&rsquo;re comfortable working with business systems and following structured processes.
 </li>
 <li>
 Most importantly, you take pride in your work, show initiative, and are always willing to jump in and help wherever needed.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 PM to 5:00 AM (Pk Time)
</div>
 <div id='job-id'>Job Id: cBMtThulFtaolJJ8Z+kFWauJ+JD/bFgnXmIa3EToOmqYAaK1J/WuZq3QO3KvBlZ4wFEuYSsx8I0Th2V4+psll2TJlVNpRHVGbCHlJw2mi8ZAiM+n6gjD5pQuiIA84nEFM9agOB5YUHpqHWvR0VmEg9/yaFJ3b0Dt7kwoBN3R/NyfeOiHvJvu4WXde1Y4Hes=</div>

Presales Triage Specialist

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Product Analyst will play a key role in implementing and configuring the Kinaxis Maestro platform to support clients&rsquo; supply chain planning and execution needs. This role involves translating business requirements into technical solutions, conducting validation and user training, and collaborating with internal and external stakeholders to ensure smooth delivery. The ideal candidate will have prior experience in supply chain processes, strong problem-solving skills, and a passion for delivering high-quality solutions in a fast-paced environment.
 
 
 
 What You&rsquo;ll Do As The Product Analyst
 
 
 
 Employees employed in the role of Product Analyst shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Translate business requirements into Kinaxis Maestro software specifications, following supply chain industry trends and best practices.
 </li>
 <li>
 Configure and implement Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with sprint timelines.
 </li>
 <li>
 Create and maintain solution documentation in accordance with user story solutions.
 </li>
 <li>
 Lead Quality Control/Quality Assurance validation and testing of sprint story solutions, including supporting UAT and capturing user feedback. Provide recommendations to improve future processes and implementations.
 </li>
 <li>
 Support data management and data integration activities, such as source system data validation, data clean-up, and any needed data transformations within Maestro.
 </li>
 <li>
 Provide technical support to end users and resolve complex issues; act as an escalation point for end users.
 </li>
 <li>
 Conduct solution training to end users.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 The following are the experience and key skills required for the position:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field.
 
 
 </li>
 </ul>
 
 Primary Skills And Qualifications
 
 
 
 <ul>
 <li>
 Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, facilitation, and presentation skills.
 </li>
 <li>
 3&ndash;5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space, or business experience in supply planning, demand planning, inventory management, or manufacturing.
 </li>
 <li>
 Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
 </li>
 <li>
 Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
 </li>
 <li>
 Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.
 </li>
 <li>
 Ability to work in a collaborative, matrixed environment with multiple team members.
 </li>
 <li>
 Ability to communicate complex ideas effectively, both verbally and in writing.
 
 
 </li>
 </ul>
 
 Role-Specific Skills And Experience
 
 
 
 <ul>
 <li>
 Proficiency in SQL, R, and/or JavaScript.
 </li>
 <li>
 Experience working with supply chain processes and manufacturing planning solutions such as Maestro (formerly RapidResponse), SAP, Oracle, or Blue Yonder applications to support supply chain activities.
 </li>
 <li>
 Some facilitation experience in needs requirements and analysis sessions with customers and system end users.
 </li>
 <li>
 Proven experience in applying supply chain best practices and concepts as it relates to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling.
 
 
 </li>
 </ul>
 
 Zones Offers a Comprehensive Benefits Package
 
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 PM to 5:00 AM (Pk Time) and it's a remote position.
 
 
 #Remote
</div>
 <div id='job-id'>Job Id: WvHvGZwEWOFTF6s/PwH7tHLPw/KDOGY99xH6zdXf6p5JCTlvW/2n1/e4SBRUFKUboa4LCaPQu2bdicgXA/A+QEV7PPBy9sCKRss58y6x7UYlh7no096w2Yresrw5FdQGPmbAbqgNhxvMQhfPcKJ4SLUmYlObS3/1nyzzB/O84ss50oFR</div>

Product Analyst

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Product Analyst will play a key role in implementing and configuring the Kinaxis Maestro platform to support clients&rsquo; supply chain planning and execution needs. This role involves translating business requirements into technical solutions, conducting validation and user training, and collaborating with internal and external stakeholders to ensure smooth delivery. The ideal candidate will have prior experience in supply chain processes, strong problem-solving skills, and a passion for delivering high-quality solutions in a fast-paced environment.
 
 
 
 What You&rsquo;ll Do As The Product Analyst
 
 
 
 Employees employed in the role of Product Analyst shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Translate business requirements into Kinaxis Maestro software specifications, following supply chain industry trends and best practices.
 </li>
 <li>
 Configure and implement Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with sprint timelines.
 </li>
 <li>
 Create and maintain solution documentation in accordance with user story solutions.
 </li>
 <li>
 Lead Quality Control/Quality Assurance validation and testing of sprint story solutions, including supporting UAT and capturing user feedback. Provide recommendations to improve future processes and implementations.
 </li>
 <li>
 Support data management and data integration activities, such as source system data validation, data clean-up, and any needed data transformations within Maestro.
 </li>
 <li>
 Provide technical support to end users and resolve complex issues; act as an escalation point for end users.
 </li>
 <li>
 Conduct solution training to end users.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 The following are the experience and key skills required for the position:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field.
 
 
 </li>
 </ul>
 
 Primary Skills And Qualifications
 
 
 
 <ul>
 <li>
 Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, facilitation, and presentation skills.
 </li>
 <li>
 3&ndash;5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space, or business experience in supply planning, demand planning, inventory management, or manufacturing.
 </li>
 <li>
 Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
 </li>
 <li>
 Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
 </li>
 <li>
 Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.
 </li>
 <li>
 Ability to work in a collaborative, matrixed environment with multiple team members.
 </li>
 <li>
 Ability to communicate complex ideas effectively, both verbally and in writing.
 
 
 </li>
 </ul>
 
 Role-Specific Skills And Experience
 
 
 
 <ul>
 <li>
 Proficiency in SQL, R, and/or JavaScript.
 </li>
 <li>
 Experience working with supply chain processes and manufacturing planning solutions such as Maestro (formerly RapidResponse), SAP, Oracle, or Blue Yonder applications to support supply chain activities.
 </li>
 <li>
 Some facilitation experience in needs requirements and analysis sessions with customers and system end users.
 </li>
 <li>
 Proven experience in applying supply chain best practices and concepts as it relates to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling.
 
 
 </li>
 </ul>
 
 Zones Offers a Comprehensive Benefits Package
 
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 PM to 5:00 AM (Pk Time) and it's a remote position.
 
 
 #Remote
</div>
 <div id='job-id'>Job Id: 5HfSmNXcHb6EiXic9w8/ByAg4Eg7LY+8CevbC4hOl5360DjibeuPMnM9h8NGx/ZQBJpWc7rEDjaUSMbZzTEcewmBwcyuMGYw5CnMtTx4cXSgtyiiHPtWWb07mK3pWMKZJbb7d+g2RSuoFkoM/omkoVqGRaKVb0ZMDia/3gkKXBFPKE0F</div>

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Product Analyst will play a key role in implementing and configuring the Kinaxis Maestro platform to support clients&rsquo; supply chain planning and execution needs. This role involves translating business requirements into technical solutions, conducting validation and user training, and collaborating with internal and external stakeholders to ensure smooth delivery. The ideal candidate will have prior experience in supply chain processes, strong problem-solving skills, and a passion for delivering high-quality solutions in a fast-paced environment.
 
 
 
 What You&rsquo;ll Do As The Product Analyst
 
 
 
 Employees employed in the role of Product Analyst shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Translate business requirements into Kinaxis Maestro software specifications, following supply chain industry trends and best practices.
 </li>
 <li>
 Configure and implement Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with sprint timelines.
 </li>
 <li>
 Create and maintain solution documentation in accordance with user story solutions.
 </li>
 <li>
 Lead Quality Control/Quality Assurance validation and testing of sprint story solutions, including supporting UAT and capturing user feedback. Provide recommendations to improve future processes and implementations.
 </li>
 <li>
 Support data management and data integration activities, such as source system data validation, data clean-up, and any needed data transformations within Maestro.
 </li>
 <li>
 Provide technical support to end users and resolve complex issues; act as an escalation point for end users.
 </li>
 <li>
 Conduct solution training to end users.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 The following are the experience and key skills required for the position:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field.
 
 
 </li>
 </ul>
 
 Primary Skills And Qualifications
 
 
 
 <ul>
 <li>
 Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, facilitation, and presentation skills.
 </li>
 <li>
 3&ndash;5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space, or business experience in supply planning, demand planning, inventory management, or manufacturing.
 </li>
 <li>
 Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
 </li>
 <li>
 Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
 </li>
 <li>
 Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.
 </li>
 <li>
 Ability to work in a collaborative, matrixed environment with multiple team members.
 </li>
 <li>
 Ability to communicate complex ideas effectively, both verbally and in writing.
 
 
 </li>
 </ul>
 
 Role-Specific Skills And Experience
 
 
 
 <ul>
 <li>
 Proficiency in SQL, R, and/or JavaScript.
 </li>
 <li>
 Experience working with supply chain processes and manufacturing planning solutions such as Maestro (formerly RapidResponse), SAP, Oracle, or Blue Yonder applications to support supply chain activities.
 </li>
 <li>
 Some facilitation experience in needs requirements and analysis sessions with customers and system end users.
 </li>
 <li>
 Proven experience in applying supply chain best practices and concepts as it relates to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling.
 
 
 </li>
 </ul>
 
 Zones Offers a Comprehensive Benefits Package
 
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 PM to 5:00 AM (Pk Time) and it's a remote position.
 
 
 #Remote
</div>
 <div id='job-id'>Job Id: 4uK+QPXZf7K5T2LVG+DESZG2ADmxBZ14H10xzpyq8ixYLGqR8R/2cGq++558ULRV272+kagDwOaTMRr8mefncg92s1PyFispJ3fyQMhzh1a4Lmj1Kvcvj6S6+Z71LvlcfEeeL/qnHrFNpjBS6A4Ue8DpstqPSojeCheVZ8yEuX+TJGOD</div>

Join Zones IT Solutions and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zones IT Solutions

ABOUT_COMPANY

Billing Coordinator

Pricing Merchandiser

Manager Sales Enablement

Presales Triage Specialist

Product Analyst

Product Analyst

Product Analyst