Qureos Mentor

Zoom Communications

<div><div><ul><li>San Jose, California, United States
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div><div><b>What you can expect</b></div><div>
We&rsquo;re seeking a DevOps Engineer to help build and maintain the infrastructure that powers our applications and services. You&rsquo;ll work closely with developers and operations teams to improve reliability, scalability, and automation. This role is ideal for someone who enjoys solving problems, reducing manual work, and continuously improving cloud infrastructure using modern DevOps practices.</div><div></div><div><b>
About the Team</b></div><div>
With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.</div><div></div><div><b>
Responsibilities</b></div><ul>
<li>Building, maintaining, and supporting AWS-based infrastructure for multiple environments. Deploy, operate, and troubleshoot Kubernetes clusters.</li>
<li>Managing infrastructure using Terraform and enforce Infrastructure-as-Code best practices. Write automation scripts and tooling to reduce manual tasks and operational toil.</li>
<li>Supporting CI/CD pipelines to streamline deployments and testing. Monitor system health, performance, and cost efficiency. Participate in occasional incident response and post-mortem reviews.</li>
<li>Collaborating with development and QA teams to ensure smooth releases and reliable environments.</li>
<li>Participating in a 24/7 on-call rotation and lead post-mortem reviews to ensure high system availability.</li>
</ul><p></p><div><b>
What we&rsquo;re looking for</b></div><ul>
<li>5+ years of hands-on DevOps or Cloud Engineering experience.</li>
<li>Demonstrate background with AWS services (EC2, S3, IAM, VPC, etc.).</li>
<li>Display experience with Kubernetes administration and troubleshooting.</li>
<li>Have knowledge of Terraform for Infrastructure as Code.</li>
<li>Develop in Bash, Python, or Go</li>
<li>Understand CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Comfortable working in a collaborative, hybrid environment (onsite 2 days per week in San Jose).</li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$98,900.00<p></p><p>
Maximum:</p>
$228,700.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/27/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p></div><p></p>

DevOps Engineer

<div><div><ul><li>R18717
</li></ul></div><div><ul><li>Remote, United States
</li></ul></div><div><ul><li>Customer Services
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div><p><b>Technical Account Engineer</b></p><p></p><p><b>
What you can expect</b></p><p></p><p>
The Technical Account Engineer ensures timely resolution of complex technical issues by providing advanced support, analyzing problems, and collaborating with teams to enhance system reliability and performance.</p><p></p><p><b>
About the Team</b></p><p></p><p>
Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.</p><p></p><p><b>
Responsibilities</b></p><ul>
<li>
Providing a single point of contact, ensuring technical support is delivered effectively to customers. Taking responsibility for addressing and resolving customer concerns.</li>
<li>Performing initial troubleshooting and triage processes. Gathering necessary data and logs while collaborating with engineering for deeper investigation. Managing all issues through resolution and suggesting ongoing improvements when applicable.</li>
<li>Investigating and diagnosing complex technical issues escalated from support teams to ensure timely and effective resolution.</li>
<li>Taking ownership of all escalated support requests and concerns reported by designated customers, ensuring resolution and successful closure of each case.</li>
<li>Utilizing log analysis, system utilities, industry-standard troubleshooting techniques, proprietary Zoom resources, and various debugging approaches ensures effective problem resolution.</li>
<li>Investigating and diagnosing complex technical issues escalated from support teams to provide effective resolutions.</li>
<li>Collaborating with related teams in Client Services, Technical Accounts, and Sales to address activities or discussions tailored to customer needs.</li>
<li>Attending emergency war rooms organized to resolve critical service issues for assigned customers. Addressing inquiries, updates, and concerns while coordinating solutions with teams, engineering, and departments to restore services.</li>
<li>Staying informed about Zoom's products, features, integrations, and those of related software and hardware competitors and partners within the industry.</li>
</ul><p></p><p><b>
What we&rsquo;re looking for</b></p><ul>
<li>
Hold qualifications in Computer Science, Engineering, Information Systems, or a related field of study.</li>
<li>Resolve complex technical issues by analyzing logs, reproducing problems, and identifying root causes to deliver effective solutions.</li>
<li>Demonstrate technical expertise in Unified Communications and Contact Center technologies, including voice and video solutions.</li>
<li>Demonstrate expertise in VoIP protocols, with specific focus on SIP and H.323.</li>
<li>Demonstrate expertise in SBC, PBX, call routing, and SIP trunking systems.</li>
<li>Demonstrate expertise in debugging by analyzing packet captures and SIP call traces with precision and attention to detail.</li>
<li>Work outside typical business hours, weekends, or holidays as required, including availability through an on-call process when necessary.</li>
<li>Collaborate effectively with colleagues and share expertise to support the growth and development of others.</li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$76,800.00<p></p><p>
Maximum:</p>
$186,200.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/17/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
#LI-Remote</div>

Technical Account Engineer (TAE)

<div><div><ul><li>R18718
</li></ul></div><div><ul><li>Remote, United States
</li></ul></div><div><ul><li>Customer Services
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div><p><b>Technical Account Engineer</b></p><p></p><p><b>
What you can expect</b></p><p></p><p>
The Technical Account Engineer ensures timely resolution of complex technical issues by providing advanced support, analyzing problems, and collaborating with teams to enhance system reliability and performance.</p><p></p><p><b>
About the Team</b></p><p></p><p>
Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.</p><p></p><p><b>
Responsibilities</b></p><ul>
<li><p>
Providing a single point of contact, ensuring technical support is delivered effectively to customers. Taking responsibility for addressing and resolving customer concerns.</p></li>
<li><p>
Performing initial troubleshooting and triage processes. Gathering necessary data and logs while collaborating with engineering for deeper investigation. Managing all issues through resolution and suggesting ongoing improvements when applicable.</p></li>
<li><p>
Investigating and diagnosing complex technical issues escalated from support teams to ensure timely and effective resolution.</p></li>
<li><p>
Taking ownership of all escalated support requests and concerns reported by designated customers, ensuring resolution and successful closure of each case.</p></li>
<li><p>
Utilizing log analysis, system utilities, industry-standard troubleshooting techniques, proprietary Zoom resources, and various debugging approaches ensures effective problem resolution.</p></li>
<li><p>
Investigating and diagnosing complex technical issues escalated from support teams to provide effective resolutions.</p></li>
<li><p>
Collaborating with related teams in Client Services, Technical Accounts, and Sales to address activities or discussions tailored to customer needs.</p></li>
<li><p>
Attending emergency war rooms organized to resolve critical service issues for assigned customers. Addressing inquiries, updates, and concerns while coordinating solutions with teams, engineering, and departments to restore services.</p></li>
<li><p>
Staying informed about Zoom's products, features, integrations, and those of related software and hardware competitors and partners within the industry.</p></li>
</ul><p></p><p><b>
What we&rsquo;re looking for</b></p><ul>
<li><p>
Hold qualifications in Computer Science, Engineering, Information Systems, or a related field of study.</p></li>
<li><p>
Resolve complex technical issues by analyzing logs, reproducing problems, and identifying root causes to deliver effective solutions.</p></li>
<li><p>
Demonstrate technical expertise in Unified Communications and Contact Center technologies, including voice and video solutions.</p></li>
<li><p>
Demonstrate expertise in VoIP protocols, with specific focus on SIP and H.323.</p></li>
<li><p>
Demonstrate expertise in SBC, PBX, call routing, and SIP trunking systems.</p></li>
<li><p>
Demonstrate expertise in debugging by analyzing packet captures and SIP call traces with precision and attention to detail.</p></li>
<li><p>
Work outside typical business hours, weekends, or holidays as required, including availability through an on-call process when necessary.</p></li>
<li><p>
Collaborate effectively with colleagues and share expertise to support the growth and development of others.</p></li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$76,800.00<p></p><p>
Maximum:</p>
$186,200.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/17/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
#LI-Remote</div>

Technical Account Engineer

<div><div><ul><li>R18223
</li></ul></div><div><ul><li>San Jose, California, United States
</li></ul></div><div><ul><li>Engineering
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div><p><b>Senior Product Designer, Events and Webinars</b></p><p><b>
What you can expect</b></p><p>
As a Senior Product Designer help shape Zoom Events and Webinars. You&rsquo;ll own key areas of the product, mentor designers, and create scalable, innovative solutions for large-scale online events and collaboration. Your work will define intuitive, engaging experiences across event setup, hosting, attendance, and AI-driven engagement&mdash;helping organizations deliver professional virtual and hybrid events at scale. This role is ideal for a designer who thrives in complexity and turns it into clear, elegant, and delightful experiences.</p><p></p><p><b>
About the Team</b></p><p>
The Events and Webinars design team, you&rsquo;ll join a group of passionate, collaborative, and impact-driven designers who obsess over every pixel and interaction. We work closely with engineering, product, research, and accessibility teams to shape the core experience end-to-end. If you're excited about designing for scale, accessibility, and visual polish, this is the team for you.</p><p></p><p><b>
Responsibilities</b></p><p></p><p>
Working on high-impact, mission-critical projects that define the future of Zoom Events and Webinars, including setup, branding, hosting, registration, engaging in-webinar UI, event analytics etc.</p><p>
Raising the Bar &ndash; Elevate Zoom Events and Webinars into a best-in-class product experience through exceptional visual and interaction design.</p><p>
Partnering with cross-functional teams (PM, engineering, research, and accessibility) to align on product direction, deliver impactful work, and champion design excellence across all surfaces.</p><p>
Playing a key role in delivering high-quality design, collaborating with leadership to ensure clarity, consistency, and alignment with the broader vision across projects.</p><p>
Championing user-centered design while upholding a high bar for visual and interaction quality, creating intuitive, polished experiences through instincts for layout, spacing, motion, and micro-interactions.</p><p>
Driving data-informed design decisions and owns end-to-end execution in Figma, delivering polished visuals, prototypes, and clear engineering specifications.</p><p></p><p><b>
What we&rsquo;re looking for</b></p><p>
Hold a BS or equivalent experience with 6+ years in product design</p><p>
Hold a portfolio of user-centered interaction design for real-time communication or collaboration products, with experience managing complex, cross-functional, multi-timezone stakeholder projects.</p><p>
Have a deep understanding and handling of visual design with a passion for polish and an expert eye for detail.</p><p>
Have excellent communication skills with the ability to articulate positions to influence and engage partners with new design thinking.</p><p>
Have expertise with prompting, vibe coding, Figma (and other relevant tools) for both design and prototyping.</p><p>
Possess proven ability to design for desktop and mobile, ensuring a frictionless experience across devices.</p><p>
Have systems thinking with experience evolving design systems, informed by user-centered design principles and design thinking practices.</p><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$124,000.00<p></p><p>
Maximum:</p>
$271,200.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.</p><p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p></p><p>
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.</p><p></p><p>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p><p>
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application &ndash; take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.</p></div><p></p>

Senior Product Designer, Events and Webinars

<div><div><ul><li>R18476
</li></ul></div><div><ul><li>Remote, Georgia, United States
</li></ul></div><div><ul><li>Sales
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div><div><b>What you can expect</b></div><p></p><div>
We are seeking a talented individual Majors Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel.<br>
<br>
Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build and manage pipelines for assigned territory.</div><p></p><div><b>
About the Team</b></div><p></p><div>
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.</div><p></p><div><b>
Responsibilities</b></div><p></p><ul>
<li>
Qualifying leads and perform needs assessment, engaging technical resources</li>
<li>Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews</li>
<li>Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close</li>
<li>Developing and maintaining business within existing accounts, managing large, complex sales situations and sales campaigns</li>
<li>Partnering with sales Account Executives to upsell current customers and assist in closing potential customers</li>
<li>Developing go to market co-sell strategy (internal Zoom, alliance partner &amp; channel partners)</li>
<li>Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions</li>
<li>Able to travel as needed</li>
</ul><p></p><div><b>
What we&rsquo;re looking for</b></div><p></p><ul>
<li>
Experience (5+ yrs) Majors Contact Center Sales Experience</li>
<li>Able to lead and manage complex sales cycles from start to finish</li>
<li>Experience working within Majors accounts</li>
<li>Experience leading others with product/services training; demo and sales guides; learning and training materials</li>
<li>Experience utilizing Customer Relationship Management (CRM) tool</li>
<li>Able to travel as needed</li></ul><p></p><p><b><br>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$174,500.00<p></p><p>
Maximum:</p>
$389,400.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/31/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
#LI-Remote</div>

Senior Account Executive - Contact Center

<div><div><ul><li>R18274
</li></ul></div><div><ul><li>San Jose, California, United States
</li></ul></div><div><ul><li>Engineering Operations
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div>Immigration sponsorship is not available for this position<p><b><br>
Kubernetes Platform Engineer &ndash; Big Data Infrastructure</b></p><p></p><p><b>
What you can expect</b><br>
You can expect to contribute to Zoom&rsquo;s Big Data Infrastructure platform, designing and operating open‑source compute engines on Kubernetes. You will help build reliable and scalable systems that power analytics, machine learning, telemetry, and product insights across Zoom.</p><p></p><p><b>
About the Team</b><br>
The Big Data Infrastructure team is responsible for running open‑source data engines&mdash;such as Spark, Flink, and Trino&mdash;on Kubernetes. The team owns engine runtimes, automation, observability, multi‑tenant operations, and data lake integrations that support Zoom&rsquo;s global analytics needs.</p><p></p><p><b>
Responsibilities</b></p><ul>
<li><p>
Designing Kubernetes infrastructure to run distributed compute engines</p></li>
<li><p>
Building automation and IaC modules using Terraform and Helm</p></li>
<li><p>
Implementing multi‑tenant resource isolation, RBAC, and secure access patterns</p></li>
<li><p>
Operating engine runtimes and control plane components on EKS</p></li>
<li><p>
Integrating data ingestion systems and object‑storage data lakes</p></li>
<li><p>
Managing table operations such as compaction, retention, and partition management</p></li>
<li><p>
Monitoring engine and cluster performance using modern observability tools</p></li>
<li><p>
Debugging distributed jobs across Spark, Flink, and Trino runtimes</p></li>
<li><p>
Automating CI/CD workflows and engine upgrade processes</p></li>
<li><p>
Collaborating with data, ML, and SRE teams on platform improvements</p></li></ul><p><br>
<b>
What we&rsquo;re looking for</b></p><ul>
<li><p>
Have experience running workloads on Kubernetes in production</p></li>
<li><p>
Possess hands‑on expertise with Spark, Flink, or Trino</p></li>
<li><p>
Build infrastructure through Terraform, Helm, and GitOps practices</p></li>
<li><p>
Operate cloud environments (ideally AWS EKS)</p></li>
<li><p>
Demonstrate understanding of distributed systems performance and architecture</p></li>
<li><p>
Show solid debugging and root‑cause analysis skills</p></li>
<li><p>
Drive improvements in platform reliability and scalability</p></li>
<li><p>
Collaborate effectively across cross‑functional teams</p></li>
<li><p>
Learn new open‑source engines and tools quickly</p></li>
<li><p>
Communicate clearly in technical discussions and design reviews</p></li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$124,000.00<p></p><p>
Maximum:</p>
$271,200.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
04/01/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p></div><p></p>

Kubernetes Platform Engineer – Big Data Infrastructure

<div><div><ul><li>R18711
</li></ul></div><div><ul><li>Remote, Virginia, United States
</li></ul></div><div><ul><li>Engineering Operations
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div>Immigration sponsorship is not available for this position<div><div><div><div><div><div><div><div><div>
<p>
What you can expect
</p></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><p>In this dynamic, hands-on environment, you&rsquo;ll troubleshoot complex systems, work on diverse infrastructure projects, and continuously grow your technical expertise in a dynamic setting.</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>About the Team</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>You&rsquo;ll join a collaborative and highly skilled group of engineers who are passionate about maintaining reliable data center operations. All while supporting each other to deliver exceptional results.</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Responsibilities</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><ul><li><p>Monitoring and carrying out tasks through JIRA ticketing system. While understanding process for diagnostic methods of troubleshooting data center infrastructure.</p></li>
<li><p>
Supporting Network Engineering, SysAdmin, and Project Management team to perform required work within the data center environment</p></li>
</ul></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div><ul><li><p>Managing hardware asset tags, perform quarterly and year-end audit with Finance Team. Repairing servers (replace hard drives; replace faulty SIM, Fiber SFP, cabling, etc.)</p></li></ul></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div><ul><li><p>
Partnering with Telco Provisioning to process and track cross connect orders, validate LOA/CFA, onsite support during circuit test &amp; turn-up.</p></li></ul></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div><ul><li><p>
On-location support implementation of hardware and infrastructure as directed for special projects. Producing periodic status reports on utilization, progress, downtime, performance and costs.</p></li></ul></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div><ul><li><p>
Managing spare part inventory including packaging and shipping parts to remote data center locations. While Self-performing server diagnostic and troubleshooting.</p></li></ul></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div>
<ul><li><p>Being responsible for up keeping of the data center environment. This includes ensuring all guests while working in the data center operates within the published operating procedure and guidelines.</p></li></ul>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>What we&rsquo;re looking for</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><ul><li><p>2-3 years experienced in related field or certificate or degree programs such as Industrial Technology, Computer Electronics and Networking Technology, Information Technology.</p></li>
<li><p>
Understand Network Fundamentals and computer hardware troubleshooting skills</p></li>
</ul></div></div>
<div><div><ul><li><p>Bring previous experience with datacenter equipment including console, KVM, and power control. With familiarity with JIRA ticketing system.</p></li></ul></div></div>
<div><div><ul><li><p>
Have customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product.</p></li></ul></div></div>
<div><div><ul><li><p>
Able to communicate effectively with customers and internal staff and effectively work in team environment. And able to use independent judgment to make sound, justifiable decisions and take action to solve problems.</p></li></ul></div></div>
<div><div><ul><li><p>
Show proficiency with Google GSuite (Docs, Sheets, Slides, and GMail ).</p></li></ul></div></div>
<div><div><ul><li><p>
Work comfortable in a high stress, fast paced environment with shifting priorities. Must be able to work on a shift which may require nights, holidays, and some weekends.</p></li></ul></div></div>
<div><div>
<ul><li><p>Lift up to 75 lb.</p></li></ul>
<p></p>
</div></div></div><div><div><div><div><div><div><div><div><div><p>Ways of Working</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Benefits</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>About Us</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you&rsquo;ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.</p>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Our Commitment
</p></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><p>We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$73,300.00<p></p><p>
Maximum:</p>
$169,500.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/20/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
#LI-Remote</div>

Data Center Support Engineer

Join Zoom Communications and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.