Qureos Mentor

Zoom Communications

<div>What you can expect
We are looking for a full-time Technical Account Engineer based in Dhahran, Saudi Arabia, reporting to the Manager, Technical Account Services, EMEA. You will provide deep technical troubleshooting for issues related to specific customers. The TAE team will be responsible for supporting all of the issues for Zoom&rsquo;s Elite customers. 
This role is an onsite role which will require presence at our clients default location in Dhahran. 
About the Team 
Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence. 
Responsibilities
Providing dedicated technical support to assigned customers, ensuring timely resolution of issues.
Troubleshooting technical problems using log analysis, system tools, and industry best practices.
Managing and updating support tickets with accurate details for transparency and resolution tracking
Collaborating with engineering teams to resolve escalated issues and verify solutions.
Hosting technical meetings and managing high-priority service challenges effectively.
Staying updated on company products, industry trends, and customer environments. 
What we&rsquo;re looking for
Demonstrate fluency in English and Arabic for effective communication.
Possess 5+ years of experience in Tier 2 or Tier 3 technical support roles.
Manage multiple tickets while troubleshooting complex technical issues efficiently as well as compose technical documents to explain issues and solutions clearly.
Seek candidates with experience in Unified Communications, including video and telephony products,
particularly VOIP and Contact Center expertise.
Demonstrate advanced network knowledge, such as CCNA/CCNP, Wireshark, CompTIA Network+
certification or equivalent experience
Apply IT administration, network security, and group policy experience effectively.
Deploy .msi files and managing mass package creation and deployment. 
ما يمكن أن تتوقعه 
ننحن نبحث عن مهندس حسابات فني بدوام كامل مقره في الظهران بالمملكة العربية السعودية، ويقدم تقاريره إلى مدير خدمات الحسابات الفنية في أوروبا والشرق الأوسط وأفريقيا. سوف توفر استكشاف الأخطاء الفنية العميقة للمشكلات المتعلقة بعملاء محددين. سيكون فريق TAE مسؤولاً عن دعم جميع المشكلات لعملاء Zoom Elite. هذا الدور هو دور ميداني يتطلب التواجد في الموقع الافتراضي لعملائنا في الظهران. 
حول الفريق 
نحن نبني العالقات بنشاط، ونشجع .Zoom ً تلعب خدمات العمالء دور ً ا مهما في تحسين تجربة العمالء داخل 
استخدام المنتج، ونعمل كجهات اتصال مخصصة لما بعد البيع للعمالء. نحن نقدم للعمالء موارد مفيدة تمكنهم 
من النجاح مع حلولنا، وندير اإلجراءات الداخلية بفعالية ونعمل عبر اإلدارات. يتم تحقيق نجاحنا من خالل تنفيذ 
.االستراتيجيات باستمرار مع االلتزام بالتميز 
المسؤوليات 
.توفير الدعم الفني المخصص للعمالء المعينين، وضمان حل المشكالت في الوقت المناسب 
استكشاف المشكالت الفنية وإصالحها باستخدام تحليل السجالت وأدوات النظام وأفضل الممارسات 
.الصناعية 
إدارة وتحديث تذاكر الدعم بتفاصيل دقيقة للشفافية وتتبع القرار 
.التعاون مع الفرق الهندسية لحل المشكالت المتصاعدة والتحقق من الحلول 
.استضافة االجتماعات الفنية وإدارة تحديات الخدمة ذات األولوية العالية بشكل فعال 
.ابق على اطالع دائم بمنتجات الشركة واتجاهات الصناعة وبيئات العمالء 
ما نبحث عنه 
.إظهار إتقان اللغة اإلنجليزية والعربية من أجل التواصل الفعال 
.يمتلك أكثر من 5 سنوات من الخبرة في أدوار الدعم الفني من المستوى 2 أو المستوى 3 
قم بإدارة تذاكر متعددة أثناء استكشاف المشكالت الفنية المعقدة وإصالحها بكفاءة باإلضافة إلى إنشاء 
.مستندات فنية لشرح المشكالت والحلول بوضوح 
ومركز VOIP يمتلك خبرة في االتصاالت الموحدة، بما في ذلك منتجات الفيديو والهاتف، وخاصة خبرة 
.االتصال 
أو +Network CompTIA أو Wireshark أو CCNP/CCNA إظهار المعرفة المتقدمة بالشبكة، مثل شهادة 
الخبرة المماثلة 
.قم بتطبيق إدارة تكنولوجيا المعلومات وأمن الشبكة وتجربة سياسة المجموعة بفعالية 
.وإدارة إنشاء الحزم الجماعية ونشرها msi.نشر ملفات
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

Technical Account Engineer, Dhahran- Saudi Arabia

<div>What you can expect 
Zoom is an award-winning workplace. We have been recognized as such by Comparably, Glassdoor, Wealthfront and Business Insider. Our culture focuses on delivering happiness to our customers and employees. 
About the Team 
Zoom is looking for an experienced strategy and business leader to join the Corporate Strategy team. In this senior and high visibility role, you will be expected to drive key elements of Zoom&rsquo;s go forward strategy and plans in the Europe and Middle East (EMEA) region. Based in the Kingdom of Saudi Arabia, this role will be focused on driving revenue growth and ecosystem strength in EMEA. This role requires strengths in strategic thinking, business development, analytical problem-solving, marketing and executive communication. It is a tremendous opportunity to drive meaningful impact on the company&rsquo;s growth and delight customers. 
Responsibilities<ul>
<li>
Developing and overseeing an empirically grounded view of our opportunity in EMEA markets with deep local customer, partner and competitor understanding.</li>
<li>
Identifying local market and customer insights that can be translated into business opportunities using both organic and inorganic (M&amp;A) approaches.</li>
<li>
Envisioning end to end business and product plays and growth strategies that can delight customers, grow ecosystem vibrancy and drive business results.</li>
<li>
Formulating strategies to grow partnerships with the local ecosystem comprising channel partners, system integrators and local ISVs.</li>
<li>
Developing country specific marketing strategies to grow awareness and adoption of Zoom&rsquo;s product portfolio.</li>
<li>
Collaborating across functions including product, finance, marketing &amp; sales to co-develop and drive cross-org alignment on plans to ensure buy-in, shared vision and execution priority.</li></ul> 
What we&rsquo;re looking for<ul>
<li>
10+ years of work experience within or across strategic planning, strategy consulting, product management, investment banking or business development.</li>
<li>
4+ years of experience driving business outcomes in the Middle-East or Europe regions.</li>
<li>
Undergraduate degree in engineering, math, business or economics. MBA is strongly preferred.</li>
<li>
Possess exceptional business judgment using solid strategic thinking, customer centricity and appreciation for execution / operational excellence.</li>
<li>
Demonstrate excellent numerical fluency, analytical problem-solving skills, and the ability to synthesize data from multiple sources to identify insights and drive high impact decisions.</li>
<li>
Showcase technological depth and breadth in the unified communications and/or data and AI domains. Highly credible with senior technologists, product leaders, and CxO audiences.</li>
<li>
Demonstrate ability and prior experience in using customer, market, and competition data to create business strategy and connect it with investment initiatives across product and go to market.</li>
<li>
Display excellent communication, leadership skills with the ability to influence at senior levels without authority to drive executive buy-in and alignment.</li>
</ul><h3 class="jobSectionHeader">
ما يمكنك توقعه</h3>
تعد &quot;زووم&quot; (Zoom) بيئة عمل حائزة على جوائز مرموقة؛ حيث حصلنا على تقدير وتكريم من قِبل مؤسسات مثل Comparably وGlassdoor وWealthfront وBusiness Insider. تركز ثقافتنا بشكل أساسي على تقديم السعادة لعملائنا وموظفينا على حد سواء.<h3 class="jobSectionHeader">
حول الفريق</h3>
تبحث &quot;زووم&quot; عن قائد متمرس في مجالي الاستراتيجية والأعمال للانضمام إلى فريق استراتيجية الشركة. في هذا الدور القيادي رفيع المستوى، يُتوقع منك قيادة العناصر الرئيسية لاستراتيجية زووم المستقبلية وخططها في منطقة أوروبا والشرق الأوسط (EMEA). ومن خلال مقر العمل في المملكة العربية السعودية، سيركز هذا الدور على دفع نمو الإيرادات وتعزيز قوة النظام البيئي للأعمال في المنطقة. يتطلب هذا المنصب مهارات قوية في التفكير الاستراتيجي، وتطوير الأعمال، والحل التحليلي للمشكلات، والتسويق، والتواصل التنفيذي. إنها فرصة هائلة لإحداث تأثير ملموس في نمو الشركة وإسعاد عملائنا.<h3 class="jobSectionHeader">
المسؤوليات</h3><ul>
<li>
تطوير والإشراف على رؤية قائمة على الأدلة لفرصنا في أسواق منطقة أوروبا والشرق الأوسط، مع فهم عميق محلي للعملاء والشركاء والمنافسين.</li>
<li>
تحديد رؤى السوق المحلية والعملاء التي يمكن ترجمتها إلى فرص عمل باستخدام الأساليب العضوية وغير العضوية (الاستحواذ والاندماج).</li>
<li>
تصور خطط أعمال ومنتجات متكاملة واستراتيجيات نمو تهدف لإسعاد العملاء، وتعزيز حيوية النظام البيئي، وتحقيق نتائج الأعمال.</li>
<li>
صياغة استراتيجيات لتنمية الشراكات مع النظام البيئي المحلي الذي يضم شركاء القنوات، وموزعي الأنظمة، ومطوري البرامج المستقلين (ISVs) المحليين.</li>
<li>
تطوير استراتيجيات تسويقية خاصة بكل دولة لزيادة الوعي واعتماد مجموعة منتجات &quot;زووم&quot;.</li>
<li>
التعاون مع مختلف الأقسام بما في ذلك المنتجات، والمالية، والتسويق، والمبيعات للمشاركة في تطوير الخطط وضمان التوافق التنظيمي، لضمان التأييد الجماعي، والرؤية المشتركة، وأولوية التنفيذ.</li>
</ul><h3 class="jobSectionHeader">
المتطلبات (ما نبحث عنه)</h3><ul>
<li>
أكثر من 10 سنوات من الخبرة العملية في مجالات التخطيط الاستراتيجي، الاستشارات الاستراتيجية، إدارة المنتجات، الاستثمار المصرفي، أو تطوير الأعمال.</li>
<li>
أكثر من 4 سنوات من الخبرة في تحقيق نتائج أعمال ملموسة في منطقتي الشرق الأوسط أو أوروبا.</li>
<li>
درجة البكالوريوس في الهندسة، الرياضيات، الأعمال، أو الاقتصاد؛ ويفضل بشدة الحصول على درجة الماجستير في إدارة الأعمال (MBA).</li>
<li>
امتلاك رؤية تجارية استثنائية قائمة على التفكير الاستراتيجي السليم، والتركيز على العميل، وتقدير التميز التشغيلي والتنفيذي.</li>
<li>
إثبات طلاقة رقمية ممتازة ومهارات تحليلية في حل المشكلات، مع القدرة على تلخيص البيانات من مصادر متعددة لاستخلاص الرؤى واتخاذ قرارات ذات تأثير عالٍ.</li>
<li>
إظهار عمق واتساع تقني في مجالات الاتصالات الموحدة (Unified Communications) و/أو مجالات البيانات والذكاء الاصطناعي، مع التمتع بمصداقية عالية لدى كبار التقنيين، وقادة المنتجات، والإدارة العليا (CxO).</li>
<li>
إثبات القدرة والخبرة السابقة في استخدام بيانات العملاء، والسوق، والمنافسين لصياغة استراتيجية العمل وربطها بمبادرات الاستثمار عبر مجالات المنتجات واستراتيجيات طرحها في السوق (Go-to-market).</li>
<li>
إظهار مهارات ممتازة في التواصل والقيادة، مع القدرة على التأثير في المستويات الإدارية العليا دون سلطة مباشرة، وذلك لضمان كسب تأييد التنفيذيين وتحقيق المواءمة بينهم.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

Senior Strategy Manager

<div>Security Analyst
What you can expect
We are seeking a Security Analyst to monitor, detect, analyse, and respond to security incidents. Leveraging advanced security tools and threat intelligence to protect organizational assets.
About the Team
The Detection and Response (D&amp;R) team at Zoom is responsible for safeguarding the company's systems and information to protect customers, partners, and employees. This involves assessing business risk and countering potential threats through proactive and reactive measures. D&amp;R encompasses Cyber Threat Intelligence, Security Logging, Detection Engineering, the Security Operations Center, and Incident Response.
What we&rsquo;re looking for<ul>
<li>
Have a minimum of 3 years of direct experience working in a Security Operations Center or similar environment. With a Bachelor in Engineering or similar field.</li>
<li>
Utilize CrowdStrike NG-SIEM and Splunk for security event monitoring and analysis.</li>
<li>
Operate CrowdStrike EDR to detect and respond to endpoint threats</li>
<li>
Implement Cortex XSOAR for security orchestration, automation and response.</li>
<li>
Deploy DLP (Data Loss Prevention) solutions including Cyberhaven and Digital Guardian.</li>
<li>
Configure proxy technologies and web filtering using Zscaler.</li>
<li>
Analyze threat intel platforms and conduct IOC analysis with Anomaly.</li>
<li>
Perform sandboxing analysis using Joe Sandbox and other tools.</li>
<li>
Manage ProofPoint Email security, Google admin, and ProofPoint TAP.</li>
<li>
Develop scripting and workflow automation using XSOAR.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

Security Analyst

<div>Security Analyst
What you can expect
We are seeking a Security Analyst to monitor, detect, analyse, and respond to security incidents. Leveraging advanced security tools and threat intelligence to protect organizational assets.
About the Team
The Detection and Response (D&amp;R) team at Zoom is responsible for safeguarding the company's systems and information to protect customers, partners, and employees. This involves assessing business risk and countering potential threats through proactive and reactive measures. D&amp;R encompasses Cyber Threat Intelligence, Security Logging, Detection Engineering, the Security Operations Center, and Incident Response.
What we&rsquo;re looking for<ul>
<li>
Have a minimum of 3 years of direct experience working in a Security Operations Center or similar environment. With a Bachelor in Engineering or similar field.</li>
<li>
Utilize CrowdStrike NG-SIEM and Splunk for security event monitoring and analysis.</li>
<li>
Operate CrowdStrike EDR to detect and respond to endpoint threats</li>
<li>
Implement Cortex XSOAR for security orchestration, automation and response.</li>
<li>
Deploy DLP (Data Loss Prevention) solutions including Cyberhaven and Digital Guardian.</li>
<li>
Configure proxy technologies and web filtering using Zscaler.</li>
<li>
Analyze threat intel platforms and conduct IOC analysis with Anomaly.</li>
<li>
Perform sandboxing analysis using Joe Sandbox and other tools.</li>
<li>
Manage ProofPoint Email security, Google admin, and ProofPoint TAP.</li>
<li>
Develop scripting and workflow automation using XSOAR.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

<div>NOC Analyst (Technical Incident Management)
What you can expect
As a NOC Analyst at Zoom, you'll work in a 24/7 operational environment with rotating shifts, monitoring system alerts and managing incidents in real-time. You'll collaborate with global teams using advanced monitoring tools, handle high-pressure situations, and make quick decisions to maintain service stability. The role demands multitasking and communication skills while offering growth opportunities through hands-on experience with enterprise systems and cloud technologies.
About the Team
Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.
What we&rsquo;re looking for<ul>
<li>
2+ years of proven incident management expertise in handling customer-impacting situations.</li>
<li>
Have demonstrated ability to manage high-intensity incidents and drive effective resolutions.</li>
<li>
Have the ability and understanding of infrastructure, including multi-cloud environments.</li>
<li>
Have solid knowledge of application deployments in DevOps environments.</li>
<li>
Have advanced proficiency with enterprise monitoring tools (Grafana, Splunk).</li>
<li>
Have experience with ITSM workflow and process implementation.</li>
<li>
Have practical experience in Jira report creation.</li>
<li>
Be able to track record in managing change control and incident review meetings.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

NOC Analyst (Technical Incident Manager)

<div>Mid-Market/Commercial Account Executive - UAE
What you can expect
Zoom is looking for a strategic Account Executive to drive digital transformation within our Mid-Market/Commercial sectors. In this role, you will act as the business leader of your territory or accounts. Moving beyond simple transactional sales to orchestrate complex, multi-product solution selling. You will balance net-new customer acquisition with strategic expansion of our install base, leveraging the full platform (UCaaS, CCaaS, CX, AI) to solve critical business challenges.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
What we&rsquo;re looking for<ul>
<li>
Have proven Account Executive experience across UCaaS, CCaaS, and CX, with success in outbound prospecting, new logo acquisition, and push the status quo through tailored customer insights.</li>
<li>Demonstrate knowledge of Cloud Economics, including CAPEX vs. OPEX models, and build TCO and financial impact models to justify investments to financial stakeholders.</li>
<li>Use CRM systems and sales tools to manage pipeline development, forecasting, and deal progression with precision and accountability.</li>
<li>Maintain accurate commit forecasts and mutual action plans to ensure visibility, predictability, and alignment across all opportunities.</li>
<li>Exhibit resilience, adaptability, and a growth mindset while fostering collaboration, relationship-building, and effective communication across teams.</li>
<li>Show continuous learning and evolution of sales approaches to stay driven in changing markets and customer environments.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

Mid-Market/Commercial Account Executive - UAE

<div>Mid-Market/Commercial Account Executive - UAE
What you can expect
Zoom is looking for a strategic Account Executive to drive digital transformation within our Mid-Market/Commercial sectors. In this role, you will act as the business leader of your territory or accounts. Moving beyond simple transactional sales to orchestrate complex, multi-product solution selling. You will balance net-new customer acquisition with strategic expansion of our install base, leveraging the full platform (UCaaS, CCaaS, CX, AI) to solve critical business challenges.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
What we&rsquo;re looking for<ul>
<li>
Have proven Account Executive experience across UCaaS, CCaaS, and CX, with success in outbound prospecting, new logo acquisition, and push the status quo through tailored customer insights.</li>
<li>Demonstrate knowledge of Cloud Economics, including CAPEX vs. OPEX models, and build TCO and financial impact models to justify investments to financial stakeholders.</li>
<li>Use CRM systems and sales tools to manage pipeline development, forecasting, and deal progression with precision and accountability.</li>
<li>Maintain accurate commit forecasts and mutual action plans to ensure visibility, predictability, and alignment across all opportunities.</li>
<li>Exhibit resilience, adaptability, and a growth mindset while fostering collaboration, relationship-building, and effective communication across teams.</li>
<li>Show continuous learning and evolution of sales approaches to stay driven in changing markets and customer environments.</li>
</ul>
Ways of Working 
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits 
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us 
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. 
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. 
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote</div>

Join Zoom Communications and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zoom Communications

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Mid-Market/Commercial Account Executive - UAE

Mid-Market/Commercial Account Executive - UAE