Qureos Mentor

ZoomInfo

<div><div>ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen&ndash;fast.</div>
Join our Product Data Monitoring team as a Data Engineer, where you play a pivotal role in enhancing and architecting the strategy behind our data monitoring and quality assurance systems. In this dynamic position, you'll serve as both a developer and architect for various data monitoring and querying tools. You'll collaborate with a dedicated team to design and implement data pipelines that not only measure metrics but also monitor the quality of our systems, ensuring an unparalleled experience for our customers and internal stakeholders.

what you'll do
<ul>
<li>Design and implement data monitoring pipelines to proactively identify and resolve data quality issues, potentially impacting downstream products.</li>
<li>Collaborate with stakeholders to define requirements, develop metrics for data pipeline quality, negotiate data quality SLAs on behalf of downstream data product owners, and create monitoring solutions using Python, Spark, and Airflow.</li>
<li>Serve as a technical lead for our data observability and federated query systems, playing a key role in achieving true Data Democratization at scale with elevated Data Quality standards.</li>
<li>Innovate and develop new methodologies to enhance access to trustworthy data, accelerating the value provided by the product data team.</li>
</ul>
what you'll bring
<ul>
<li>Bachelor's Degree in Computer Science, Engineering, or a related STEM field, with a focus on data processing</li>
<li><ul><li>A Master's Degree is equivalent to 2 years of experience.</li>
<li>A Ph.D. counts as 5 years of experience</li>
</ul></li><li>At least 3 years of experience in Data Engineering or a similar role, with a proven track record of working with big data pipelines and analytics</li>
<li>Minimum of 2 years of hands-on experience with SQL in scalable data warehouses (e.g., Bigquery, Snowflake)</li>
<li>Experience in implementing best practices for data engineering and optimizing data pipeline performance/scalability</li>
<li>Proficiency in cloud technologies, preferably GCP and/or AWS</li>
<li>Experience with Apache Airflow</li>
<li>2+ years of experience with Apache Spark</li>
<li>Over 2 years of coding experience in Python, Java, or equivalent programming language, beyond an undergraduate degree</li>
<li>Deep understanding of Distributed Systems and Effective Data Management</li>
<li>Proficiency in the Decoupled Compute and Storage Paradigm</li>
<li>Knowledge of commonly utilized data structures in databases and data warehouses</li>
<li>Experience in containerized applications</li>
</ul>
#LI-VG1<div> 
About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.</div></div>

Data Engineer II, Data Services

<div>
 
 ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You&rsquo;ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won&rsquo;t just contribute. You&rsquo;ll make things happen&ndash;fast.
 
 
 &nbsp;
 
 
 About the role :&nbsp;
 
 
 This role is responsible for managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. You will serve as the primary point of contact, coordinating with cross-functional teams to align goals, timelines, and deliverables. The role focuses on driving customer satisfaction through proactive communication, effective project management, and sharing best practices. Additionally, you&rsquo;ll ensure a seamless transition to the Customer Success and Account Management teams for continued customer growth and engagement.
 
 
 
 Shift :
 
 7 PM IST to 4 AM IST&nbsp;
 
 
 What You&rsquo;ll Do&nbsp;
 
 <ul>
 <li>
 Manage the comprehensive onboarding for all ZoomInfo customers (including new business, renewals, and upsells) to ensure customers receive a highly organized program with detailed goals, timelines, and processes. Serve as primary point of contact for customers during the onboarding and implementation phase of the customer lifecycle.
 </li>
 <li>
 Build implementation strategies to ensure customers in all customer segments are onboarded within the defined SLAs. Coordinate communication with other areas of the business to ensure a streamlined approach for each and every customer.
 </li>
 <li>
 Work directly with customers to set appropriate expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates during the onboarding phase of the customer lifecycle.
 </li>
 <li>
 Collaborate with the customer success team, customer training team, and customer integrations team to create a streamlined and cohesive approach that allows customers to get successfully implemented and trained.
 </li>
 <li>
 Manage multiple simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the Customer Success Manager, Learning &amp; Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
 </li>
 <li>
 Provide best practices and mentorship to customers on how best to implement ZoomInfo&rsquo;s suite of products and solutions. Provide thought leadership with regards to overcoming challenges the customer is facing.
 </li>
 <li>
 Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. Build out a standardized information flow/transition document to prepare the CSM and AM for success, including documenting wins and challenges the customer faced during the onboarding process.
 </li>
 <li>
 Serve as the primary owner of Customer Journey tasks in Salesforce. Document all steps and touchpoints as appropriate.
 </li>
 <li>
 Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.
 </li>
 </ul>
 
 
 What you bring&nbsp;
 
 
 <ul>
 <li>
 Any Bachelor degree. At least 3 to 5 years of customer success and/or project management, ideally in a SaaS environment.
 </li>
 <li>
 Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
 </li>
 <li>
 Highly collaborative, organized, and execution-oriented with strong presentation skills.
 </li>
 <li>
 Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
 </li>
 <li>
 Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
 </li>
 <li>
 Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
 </li>
 <li>
 Highly familiar with Salesforce CRM.
 </li>
 <li>
 Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
 </li>
 <li>
 Superior relationship and communication skills (both verbal and written).
 </li>
 </ul>
 
 
 About us:
 
 &nbsp;
 
 
 ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
 
 
 ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
 
 
 ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
 
 
 ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
 
 
 For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
 
</div>

Customer Onboarding Manager II

Join ZoomInfo and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ZoomInfo

ABOUT_COMPANY

Data Engineer II, Data Services

Customer Onboarding Manager II