Qureos Mentor

Zue Pvt Ltd

Job Title: Patient Care Advocate - DME Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsiteKey Responsibilities:<ul><li>Serve as the primary point of contact for the patients.</li><li>Ensure accurate and timely processing of patient orders and other assigned activities</li><li>Proactively engage with patients, the doctor's office, insurance, and internal departments to resolve issues related to patients&rsquo; supplies.</li><li>Perform insurance eligibility checks and obtain Prior Authorizations.</li><li>Verify patient information and maintain complete, accurate, and up-to-date records in the CRMs</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English</li><li>Strong attention to detail with a proactive go-getter approach</li><li>Ability to work effectively in a fast-paced environment</li><li>Strong computer proficiency and system-handling skills; comfortable working with text-heavy systems and fast-paced working environment</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li><li>If selected, could you join us immediately?</li><li>Residential Area in Karachi?</li></ul>Work Location: In person

Patient Care Advocate - DME

in Virtual Assistance, CSR, Inbound,Job Title: Customer Service Representative (Inbound) Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in Virtual Assistance, CSR, Inbound, and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Service Representative (Inbound)

Job Title: Care Planning Pharmacist Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM To 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview: We are seeking a detail-oriented and compassionate Care Planning Pharmacist to join our team. The ideal candidate will be responsible for conducting assessments, providing medication management, and supporting patients with chronic and complex health conditions through effective care planning and patient communication.Key Responsibilities:<ul><li>Conduct Depression, Cognitive Impairment, and Medication Management assessments.</li><li>Review patient profiles and document findings based on clinical criteria.</li><li>Communicate with patients via outbound/inbound calls to explain care plans and answer queries.</li><li>Develop and maintain Chronic Care Management (CCM) plans, including medications, goals, vitals, labs, and documentation.</li><li>Coordinate appointment scheduling and billing in collaboration with providers.</li></ul>Requirements:<ul><li>Bachelor's or Doctor of Pharmacy (Pharm-D) degree.</li><li>Prior experience in clinical or care planning roles is preferred.</li><li>Strong understanding of chronic disease management and patient counseling.</li><li>Excellent communication and analytical skills.</li><li>Strong English communication skills</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the evening shifts/ US hours, i.e., 07:00 PM to 04:00 AM Pakistan Time?</li></ul>Work Location: In person

Care Planning Pharmacist

Join Zue Pvt Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zue Pvt Ltd

ABOUT_COMPANY

Patient Care Advocate - DME

Customer Service Representative (Inbound)

Care Planning Pharmacist