Qureos Mentor

Zue Pvt Ltd

Job Title: US Healthcare Billing Specialist - DME Location: Main Shahra-e-Faisal, Karachi (On-site) Employment Type: Full-time Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to FridayJob Responsibilities<ul><li>Verify claim status with payers and portals; record outcomes.</li><li>Review processed claims/ERAs to confirm accuracy and spot denials.</li><li>Fix errors and submit corrected claims/resubmissions.</li><li>Submit reconsiderations and appeals with required support.</li><li>Follow up with payers until the claim is resolved/paid.</li><li>Manage A/R for denied claims to reduce aging.</li><li>Analyze denial reasons and take action to resolve/prevent repeats.</li></ul>Job Requirements<ul><li>Experience in US healthcare billing or revenue cycle is a plus.</li><li>Basic knowledge of US insurance claims, denials, and payments.</li><li>Excellent and clear English communication skills.</li><li>Well-organized, detail-oriented, and able to handle multiple tasks.</li><li>Comfortable using billing software, payer portals, and spreadsheets.</li><li>Quick learner who can adapt to payer rules and updates.</li></ul>Perks &amp; Benefits:<ul><li>OPD &amp; IPD health coverage for self, dependents, and parents.</li><li>Life insurance for self.</li><li>Fuel card for male employees.</li><li>Free pick &amp; drop for female employees.</li><li>In-house gym facility.</li><li>Paid leaves &amp; US holidays.</li><li>Referral bonus program.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the night shifts from 07:00 PM to 04:00 AM PST?</li></ul>Work Location: In person

US Healthcare Billing Specialist - DME

Job Title: US Bookkeeping Specialist Location: Main Shahra-e-Faisal, Karachi (On-site) Employment Type: Full-time Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to FridayKey Responsibilities:<ul><li>Monitor, reconcile, and report on medical and office inventory to ensure accurate valuation and cost control.</li><li>Analyze the complete revenue cycle (charges, claims, payments, adjustments) for billing accuracy, timely collections, and regulatory compliance.</li><li>Review and categorize daily financial transactions in accounting software.</li><li>Prepare and post journal entries for expenses, payroll distributions, bank transfers, loan payments, and tax liabilities.</li><li>Perform monthly bank reconciliations to align QuickBooks records with bank statements.</li><li>Enter invoices and reconcile packing slips before scheduling vendor payments.</li><li>Review and recommend improvements to the chart of accounts.</li><li>Maintain secure and updated QuickBooks connectivity for timely financial review.</li><li>Generate Profit &amp; Loss statements and Balance Sheets on monthly/quarterly/annual basis.</li><li>Coordinate periodic meetings with the Head of Finance for financial review and recommendations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Proven experience with bookkeeping and financial reconciliation, preferably in a healthcare setting.</li><li>Hands-on proficiency with QuickBooks or similar accounting software.</li><li>Strong understanding of revenue cycle processes and general ledger accounting.</li><li>Ability to prepare journal entries and financial reports.</li><li>Strong analytical skills with high attention to detail and accuracy.</li><li>Familiarity with inventory management processes.</li><li>Ability to maintain data confidentiality and comply with financial regulations.</li></ul>Perks &amp; Benefits:<ul><li>OPD &amp; IPD health coverage for self, dependents, and parents.</li><li>Life insurance for self.</li><li>Fuel card for male employees.</li><li>Free pick &amp; drop for female employees.</li><li>In-house gym facility.</li><li>Paid leaves &amp; US holidays.</li><li>Referral bonus program.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Residential Area in Karachi? </li><li>Are you comfortable working onsite in the night shifts from 07:00 PM to 04:00 AM PST?</li></ul>Work Location: In person

US Bookkeeping Specialist

Job Title: US Healthcare Assistant Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsiteKey Responsibilities:<ul><li>Manage order intake and ensure accurate and timely processing.</li><li>Handle patient supplies and address related inquiries or issues.</li><li>Coordinate with internal departments and external stakeholders to resolve patient concerns.</li><li>Conduct patient outreach calls, including onboarding, wellness checks, birthday greetings, introductory and other calls.</li><li>Perform eligibility checks and take necessary follow-up actions as required.</li><li>Conduct patient satisfaction surveys</li><li>Coordinate with doctor offices and insurance companies to troubleshoot ongoing orders.</li><li>Obtain prior authorization requests (PAR) from insurance providers.</li><li>Verify insurance coverage and secure necessary authorizations for patient services.</li><li>Maintain accurate and up-to-date patient records while meeting daily productivity targets.</li></ul>Requirements:<ul><li>Minimum 1-2 years of experience in DME/Medical Supplies for the U.S. healthcare market.</li><li>Hands-on experience with Brightree or any other EHR/CRM (a proficiency test will be required).</li><li>Strong understanding of HCPCS and ICD-10 coding, as well as Medicare/Medicaid regulations.</li><li>High attention to detail and accuracy in task execution.</li><li>Strong computer and system-handling skills; comfortable with text-heavy system usage.</li><li>Basic product knowledge of Durable Medical Equipment (DME).</li><li>Good understanding of U.S. insurance plans and policies, particularly in the DMV region (DC, Maryland, Virginia).</li><li>Excellent verbal and written communication skills in English.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

US Healthcare Assistant

Job Title: Denial Management Specialist Location: Main Shahra-e-Faisal, Karachi (On-site) Employment Type: Full-time Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to FridayJob Responsibilities<ul><li>Verify claim status with payers and portals; record outcomes.</li><li>Review processed claims/ERAs to confirm accuracy and spot denials.</li><li>Fix errors and submit corrected claims/resubmissions.</li><li>Submit reconsiderations and appeals with required support.</li><li>Follow up with payers until the claim is resolved/paid.</li><li>Manage A/R for denied claims to reduce aging.</li><li>Analyze denial reasons and take action to resolve/prevent repeats.</li></ul>Job Requirements<ul><li>Experience in US healthcare billing or revenue cycle is a plus.</li><li>Basic knowledge of US insurance claims, denials, and payments.</li><li>Excellent and clear English communication skills.</li><li>Well-organized, detail-oriented, and able to handle multiple tasks.</li><li>Comfortable using billing software, payer portals, and spreadsheets.</li><li>Quick learner who can adapt to payer rules and updates.</li></ul>Perks &amp; Benefits:<ul><li>OPD &amp; IPD health coverage for self, dependents, and parents.</li><li>Life insurance for self.</li><li>Fuel card for male employees.</li><li>Free pick &amp; drop for female employees.</li><li>In-house gym facility.</li><li>Paid leaves &amp; US holidays.</li><li>Referral bonus program.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li><li>Residential Area in Karachi? </li></ul>Work Location: In person

Denial Management Specialist

Job Title: DME Assistant Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsiteKey Responsibilities:<ul><li>Manage order intake and ensure accurate and timely processing.</li><li>Handle patient supplies and address related inquiries or issues.</li><li>Coordinate with internal departments and external stakeholders to resolve patient concerns.</li><li>Conduct patient outreach calls, including onboarding, wellness checks, birthday greetings, introductory calls, and other calls.</li><li>Perform eligibility checks and take necessary follow-up actions as required.</li><li>Conduct patient satisfaction surveys</li><li>Coordinate with doctor offices and insurance companies to troubleshoot ongoing orders.</li><li>Obtain prior authorization requests (PAR) from insurance providers.</li><li>Verify insurance coverage and secure necessary authorizations for patient services.</li><li>Maintain accurate and up-to-date patient records while meeting daily productivity targets.</li></ul>Requirements:<ul><li>Minimum 1-2 years of experience in DME/Medical Supplies for the U.S. healthcare market.</li><li>Hands-on experience with widely used EHR/CRM systems (a proficiency test will be required).</li><li>Strong understanding of HCPCS and ICD-10 coding, as well as Medicare/Medicaid regulations.</li><li>High attention to detail and accuracy in task execution.</li><li>Strong computer and system-handling skills; comfortable with text-heavy system usage.</li><li>Basic product knowledge of Durable Medical Equipment (DME).</li><li>Good understanding of U.S. insurance plans and policies, particularly in the DMV region (DC, Maryland, Virginia).</li><li>Excellent verbal and written communication skills in English.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li><li>Residential Area in Karachi? </li></ul>Work Location: In person

DME Assistant

Job Title: Inbound Specialist Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the evening shifts/ US hours, i.e., 07:00 PM to 04:00 AM Pakistan Time?</li></ul>Work Location: In person

Customer Service Representative (Inbound)

Job Title: Critical Care Management Assistant Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM To 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview: We are seeking a detail-oriented and compassionate Critical Care Management Assistant to join our team. The ideal candidate will be responsible for conducting assessments, providing medication management, and supporting patients with chronic and complex health conditions through effective care planning and patient communication.Key Responsibilities:<ul><li>Conduct Depression, Cognitive Impairment, and Medication Management assessments.</li><li>Review patient profiles and document findings based on clinical criteria.</li><li>Communicate with patients via outbound/inbound calls to explain care plans and answer queries.</li><li>Develop and maintain Chronic Care Management (CCM) plans, including medications, goals, vitals, labs, and documentation.</li><li>Coordinate appointment scheduling and billing in collaboration with providers.</li></ul>Requirements:<ul><li>Bachelor's or Doctor of Pharmacy (Pharm-D) degree.</li><li>Perform Critical Care Management for US Healthcare System.</li><li>Prior experience in clinical or care planning roles is preferred.</li><li>Strong understanding of chronic disease management and patient counseling.</li><li>Excellent communication and analytical skills.</li><li>Strong English communication skills.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the evening shifts/ US hours, i.e., 07:00 PM to 04:00 AM Pakistan Time?</li></ul>Work Location: In person

Critical Care Management Assistant

Join Zue Pvt Ltd and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.