Urwah Admin

Zurich Insurance

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the heart of the DIFC's International Financial Centre. They provide localized workplace savings solutions that offer flexibility, control and make a positive difference to long-term financial security. ZWS is the Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.</div><br>
<div></div>
<div>
To support our growing team, we&rsquo;re searching for someone who is not only dedicated to helping clients but also takes total ownership for their experience, brings energy and accountability to the workplace, and is ready to become the trusted face of Zurich Workplace Solutions.</div><div><br>
<b>
Are you passionate about customer service and truly enjoy building lasting relationships?
</b></div><div><b>Do you thrive in fast-paced environments, love meeting clients face-to-face, and have a knack for making every interaction count?</b></div><br>
<div></div>
<div>
As our Customer Relationship Manager for the DEWS End of Service Benefits Scheme, you&rsquo;ll be at the heart of our client relationships. Your goal will be to understand clients&rsquo; needs, make sure their voices are heard, and ensure they get the very best from our services. You&rsquo;ll be in the office every day, actively engaging with clients and partners, building strong connections, and being a key resource for all things, workplace savings and end-of-service gratuity.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div><br>
</div><div><div>
</div><div>As Customer Relationship Manager, your role will involve:</div><br>
<div></div>
<ul>
<li>Build and strengthen relationships with clients, partners, and internal teams.</li>
<li>Be proactive: seek out opportunities to connect, solve issues before they arise, and always keep clients&rsquo; best interests in mind.</li>
<li>Take full accountability for client satisfaction, make sure every voice is heard and every concern addressed.</li>
<li>Produce accurate Management Information (MI) reports and deliver clear data for internal reporting.</li>
<li>Confidently present to both external clients and internal stakeholders, sharing insights and updates.</li>
<li>Stay up-to-date and knowledgeable about workplace savings, end-of-service gratuity, and employee benefit solutions.</li>
<li>Educate clients about investments and our plan&rsquo;s features, help them make informed decisions.</li>
<li>Champion Zurich&rsquo;s brand and values, always representing us with integrity and enthusiasm.</li>
<li>Support clients with timely information, updates, and guidance on scheme activity and membership.</li>
<li>Work closely with senior managers, continuously track and report progress, and identify commercial opportunities.</li>
<li>Maintain a strong work ethic, show up every day, ready to make a difference for our clients.</li>
<li>Promptly send minutes and meeting summaries after each client visit, ensuring all actions and follow-ups are tracked up and completed.</li>
<li>Act as the face of Zurich to external parties, representing our brand and values in every interaction.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
<div>
To be successful in your role, you will need:</div>
<ul>
<li>Deep understanding of employee benefits, especially workplace savings in the region, with expert knowledge of Defined Contribution (DC) versus Defined Benefit (DB) arrangements&mdash;including the pros and cons of both.</li>
<li>Over 10 years of experience in a related field.</li>
<li>Strong relationship management skills at all levels, both externally with clients and partners, and internally across teams.</li>
<li>Exceptional presentation skills, with confidence presenting to a wide range of stakeholders.<br>
Proven experience in the financial services industry in a similar customer service-focused role.</li>
<li>Insight into customer needs and the requirements of their advisers.</li>
<li>Ability to understand, interpret, and translate customer requirements into practical deliverables.</li>
<li>Proficiency in Arabic (written and verbal) is preferred; capable of effective communication with Arabic-speaking clients and stakeholders.</li>
<li>Solid understanding of compliance requirements when dealing with Intermediaries, Trustees, Companies, and members.</li>
<li>Commercially minded, with a clear grasp of business targets and how individual contributions drive success.</li>
<li>Excellent communication, influence, and motivation skills.</li>
<li>Outstanding organizational and prioritization skills.</li>
<li>Advanced knowledge of office software packages such as Word, PowerPoint, and Excel.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: November 30, 2025</li></ul></div><div></div>

Customer Relationship Manager

<div><div><div><div><div>Job Summary</div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><br>
<div></div>
<div>
Reporting to Sales Manager, as Business Development Executive you are expected sell insurance products to customers and small businesses on the phone and over email, identifying customer needs and taking action accordingly to contribute to the development of business and enhancement of the organization's products, services, and processes.</div></div></div><div></div><div><div><div><br>
Job Accountabilities</div><br>
</div><div><div>
</div><div>As Business Development Executive, your role will involve:</div><br>
<div></div>
<ul>
<li>Sells the organization's propositions to new and existing clients.</li>
<li>Acts as the customer's point of entry into the Zurich organization and takes responsibility for customer experience with Zurich, resolving and -or escalating their issues and keeping oversight of service delivery to the customer to ensure service expectations are fulfilled at all stages of the process (e.g. claims, invoicing).</li>
<li>Shows good understanding of the customer needs and applies advanced customer interaction skills.</li>
<li>Identifies customer needs and advises on propositions suggests additional offerings to existing clients (cross-selling).</li>
<li>Make sure that quotations are issued (eventually with the help of a customer service team) promptly and in an accurate manner, maintains data integrity within relevant systems.</li>
<li>Shows expected sales behavior while fully adhering to local organization standards and processes.</li>
<li>Supports specific marketing campaigns provides input and actively contributes to the enhancement of the organization's products, services and processes.</li>
<li>Works closely with other organizational units, provides training and participates in projects as appropriate.</li></ul></div></div><div></div><div><div><div><br>
Job Qualifications</div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree preferred (or equivalent), and prior experience in a related field.</li>
<li>Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.</li>
<li>Previous experience working within an international and diverse cultural organization would be beneficial.</li></ul><br>
<div></div>
<div>
Skills Required:</div><br>
<div></div>
<ul>
<li>Analytical and problem-solving mindset.</li>
<li>Accuracy and Attention to details.</li>
<li>Intermediate knowledge of Microsoft office packages&ndash; Word, Excel, and PowerPoint.</li>
<li>Excellent negotiation and communication skills both written and verbal in English.</li>
<li>Digital Literacy</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<div></div>
<ul>
<li>Location(s): BH - Manama</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Taniya Baby</li>
<li>Closing Date: 04 December 2025</li></ul></div>

Business Development Executive (Bahraini Nationals only)

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the heart of the DIFC&rsquo;s International Financial Centre. They provide localized workplace savings solutions that offer flexibility, control and make a positive difference to long-term financial security.
 <br/>
 <br/>
 ZWS are the Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.
 <br/>
 <br/>
 We&rsquo;re looking for a dynamic and passionate Administration Officer. Reporting to the Operations Manager, in this role you will be accountable for office service and health and safety for ZWS. Additionally, you will support Member Service administration where capacity allows. The role also covers lease management, cleaning and maintenance, health and safety, vendor relations, reception services and will also be required to support Service administration for ZWS if capacity allows. You&rsquo;ll help create a safe, efficient, and welcoming workplace where everyone can thrive.
 <br/>
 <br/>
 Job Accountabilities
 <br/>
 <br/>
 As Administration Officer, your role will involve:
 <br/>
 <br/>
 <ul>
  <li>
   Manage cleaning, maintenance, and repair services to maintain a safe and pleasant environment.
  </li>
  <li>
   Handle vendor relationships, including sourcing and contract management for office services. Maintain records, inventories, and compliance documentation.
  </li>
  <li>
   Supervise general facilities services.
  </li>
  <li>
   Implementation of health and safety policies and procedures, ensuring compliance with local regulations and Zurich standards.
  </li>
  <li>
   Conduct periodic health and safety audits and risk assessments; organize fire drills and emergency evacuation exercises. Primary contact for health and safety concerns, liaising with staff, vendors, and regulatory bodies.
  </li>
  <li>
   Support Service administration and processing where capacity allows.
   <br/>
   <br/>
  </li>
 </ul>
 Key Performance Indicators
 <br/>
 <br/>
 <ul>
  <li>
   Office lease and vendor contracts managed accurately and proactively.
  </li>
  <li>
   Cleanliness and maintenance standards consistently met.
  </li>
  <li>
   Health and safety compliance maintained at 100%; documented completion of regular audits, risk assessments, emergency drills and tracking of incidents.
  </li>
  <li>
   Staff awareness and engagement in health and safety initiatives (e.g., training participation rates).
  </li>
  <li>
   Reception services rated highly by staff and visitors.
  </li>
  <li>
   Timely completion of facilities projects and issue resolution.
  </li>
  <li>
   QA scores on Service Admin.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent qualification in business administration, facilities management, or related field.
  </li>
  <li>
   Formal training or certification in Occupational Health and Safety (OHS) or workplace safety standards (e.g., NEBOSH, IOSH, or local equivalent) desirable.
  </li>
  <li>
   2&ndash;5 years&rsquo; experience in office administration, facilities, or vendor management roles, including direct experience in implementing health and safety policies in an office environment.
   <br/>
   <br/>
  </li>
 </ul>
 Skills and Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Strong organizational and time management skills.
  </li>
  <li>
   Excellent communication and interpersonal abilities.
  </li>
  <li>
   Problem-solving mindset with attention to detail.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Zurich?
  <br/>
  <br/>
 </strong>
 At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
 <br/>
 <br/>
 We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!
 <br/>
 <br/>
 Join us as we constantly explore new ways to protect our customers and the planet.
 <br/>
 <br/>
 <ul>
  <li>
   Location(s): AE - Dubai
  </li>
  <li>
   Remote working: No
  </li>
  <li>
   Schedule: Full Time
  </li>
  <li>
   Recruiter name: Taniya Baby
  </li>
  <li>
   Closing Date: 28 November 2025
   <br/>
  </li>
 </ul>
</div>


Administration Officer

<div><div><div><div><div>Job Summary</div></div><div></div><div><br>
<div>
Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the heart of the DIFC&rsquo;s International Financial Centre. They provide localized workplace savings solutions that offer flexibility, control and make a positive difference to long-term financial security.</div><br>
<div></div>
<div>
ZWS are the Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.</div><br>
<div></div>
<div>
We&rsquo;re looking for a dynamic and passionate Administration Officer. Reporting to the Operations Manager, in this role you will be accountable for office service and health and safety for ZWS. Additionally, you will support Member Service administration where capacity allows. The role also covers lease management, cleaning and maintenance, health and safety, vendor relations, reception services and will also be required to support Service administration for ZWS if capacity allows. You&rsquo;ll help create a safe, efficient, and welcoming workplace where everyone can thrive.</div></div></div><div></div><div><div><div><br>
Job Accountabilities</div><br>
</div><div><div>
</div><div>As Administration Officer, your role will involve:</div><br>
<div></div>
<ul>
<li>Manage cleaning, maintenance, and repair services to maintain a safe and pleasant environment.</li>
<li>Handle vendor relationships, including sourcing and contract management for office services. Maintain records, inventories, and compliance documentation.</li>
<li>Supervise general facilities services.</li>
<li>Implementation of health and safety policies and procedures, ensuring compliance with local regulations and Zurich standards.</li>
<li>Conduct periodic health and safety audits and risk assessments; organize fire drills and emergency evacuation exercises. Primary contact for health and safety concerns, liaising with staff, vendors, and regulatory bodies.</li>
<li>Support Service administration and processing where capacity allows.</li></ul><br>
<div></div>
<div>
Key Performance Indicators</div><br>
<div></div>
<ul>
<li>Office lease and vendor contracts managed accurately and proactively.</li>
<li>Cleanliness and maintenance standards consistently met.</li>
<li>Health and safety compliance maintained at 100%; documented completion of regular audits, risk assessments, emergency drills and tracking of incidents.</li>
<li>Staff awareness and engagement in health and safety initiatives (e.g., training participation rates).</li>
<li>Reception services rated highly by staff and visitors.</li>
<li>Timely completion of facilities projects and issue resolution.</li>
<li>QA scores on Service Admin.</li></ul></div></div><div></div><div><div><div><br>
Job Qualifications</div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree or equivalent qualification in business administration, facilities management, or related field.</li>
<li>Formal training or certification in Occupational Health and Safety (OHS) or workplace safety standards (e.g., NEBOSH, IOSH, or local equivalent) desirable.</li>
<li>2&ndash;5 years&rsquo; experience in office administration, facilities, or vendor management roles, including direct experience in implementing health and safety policies in an office environment.</li></ul><br>
<div></div>
<div>
Skills and Competencies</div><br>
<div></div>
<ul>
<li>Strong organizational and time management skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Problem-solving mindset with attention to detail.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich?</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><br>
<div></div>
<div>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Taniya Baby</li>
<li>Closing Date: 28 November 2025</li></ul></div>

<div><div><b>Summary</b></div><br>
<div>
</div><div>Explore your future with Zurich&rsquo;s internship program and discover what it&rsquo;s like to work at one of the world&rsquo;s leading insurers. At Zurich Middle East, our goal is simple: to help our community understand and protect themselves from risks&mdash;at home and around the world.</div><div></div><div><br>
Choosing Zurich isn&rsquo;t just about starting an internship. It&rsquo;s about being part of a global team where your ideas and contributions matter. You&rsquo;ll gain new skills, work with supportive and diverse colleagues, and have plenty of opportunities to shape your career and follow your passions.</div><div></div><div><br>
We offer internships in several business units:</div>
<ul>
<li><b>ZILL (Zurich Insurance Life Limited):</b> Focuses on life insurance for people and families in the Middle East, helping them secure their financial futur.</li>
<li><b>ZAN (Zurich Agency Network):</b> Connects customers with skilled insurance advisors who provide Zurich&rsquo;s top-quality protection and financial solutions.</li>
<li><b>ZWS (Zurich Workplace Solutions):</b> Helps companies and employees plan for retirement and saving for the future, with special programs for the Middle East.</li></ul><div></div><div><br>
<b>
Ready to grow with Zurich? </b>Apply today and take the first step towards a brighter future together.</div><div></div><div><br>
<b>
Your Internship Experience</b></div><div><br>
We&rsquo;re committed to supporting your learning and growth. As an intern, you&rsquo;ll have access to a variety of training opportunities and the chance to build connections across the business. Your journey with us will be filled with meaningful experiences, new skills, and plenty of support.</div><br>
<div></div>
<div><b>
This will be a 6-month internship program, and you will also have the flexibility to choose the business area that excites you most.</b></div><br>
<div></div>
<div><b>
Internship Opportunities</b></div><br>
<div></div>
<div>
<div><div><b>ZILL HR Intern:</b></div><br>
<div></div>
</div>
<div><ul><li><div>Assist with reviewing and updating company policies to ensure accuracy and compliance.</div>
</li>
</ul></div><div><ul><li><div>Handle confidential documents securely uploading them in the Tawteen portal, maintaining strict confidentiality protocols.</div>
</li>
</ul></div></div><div><div><ul><li><div>Support the uploading, organizing, and updating of resources on SharePoint for improved access and usability.</div>
</li>
</ul></div><div><ul><li><div>Contribute to the development and regular updating of the employee handbook, ensuring information is clear and accessible.</div>
</li>
</ul></div><div><ul><li><div>Provide general administrative support to the team, including data entry, document filing, and responding to basic queries.</div>
</li>
</ul></div><div><ul><li><div>Collaborate with colleagues to identify opportunities to enhance administrative processes.</div>
</li>
</ul></div><div><ul><li><div>Assist the HR team with initiatives and projects aimed at enhancing processes.</div>
</li>
</ul></div><div><ul><li><div>Conduct research on topics related to people and human resources.</div></li></ul><br>
</div>
</div><div></div><div><div>What you gain:</div><br>
<div></div>
</div>
<div><ul><li><div>Gain practical experience in administrative processes and document management.</div>
</li>
</ul></div><div><ul><li><div>Work in a supportive team environment.</div>
</li>
</ul></div><div><ul><li><div>Opportunity to contribute to meaningful projects and improve employee experience.</div></li></ul><br>
<div>
</div></div><div><div>Who We&rsquo;re Looking For:</div><br>
<div></div>
</div>
<div><ul><li><div>You hold a valid residence visa in the United Arab Emirates</div>
</li>
</ul></div><div><ul><li><div>You need to be able to commit to the full duration (6 months) of the internship program</div>
</li>
</ul></div><div><ul><li><div>You&rsquo;re a fresh graduate or anyone who graduated within the past 12 months</div>
</li>
</ul></div><div><ul><li><div>You&rsquo;re genuinely interested in building a career in insurance</div>
</li>
</ul></div><div><ul><li><div>You have a positive attitude and a genuine eagerness to learn</div>
</li>
</ul></div><div><ul><li><div>You communicate clearly and confidently, both in writing and verbally</div>
</li>
</ul></div><div><ul><li><div>You pay attention to detail and stay organized</div>
</li>
</ul></div><div><ul><li><div>You&rsquo;re comfortable using Microsoft Office 365</div>
</li>
</ul></div><div><ul><li><div>You work well independently and as part of a team</div></li></ul><br>
<div>
</div></div><div><div><b>Why Zurich</b></div><br>
<div></div>
</div>
<div><div>At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking: What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div>
</div>
<div><div>Join us as we constantly explore new ways to protect our customers and the planet.</div></div><div></div><div><b><br>
You are the heart &amp; soul of Zurich!</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.</div><br>
<div></div>
<div>
Let&rsquo;s continue to grow together!</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Bashair Alnaqbi</li>
<li>Closing Date: 28th November, 2025</li></ul></div>

2026 ZILL Internship Program - Dubai

Join Zurich Insurance and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zurich Insurance

ABOUT_COMPANY

Customer Relationship Manager

Business Development Executive (Bahraini Nationals only)

Administration Officer

Administration Officer

2026 ZILL Internship Program - Dubai