Urwah Admin

Zurich Insurance

<div><div><div><h2 class="jobSectionHeader"><b>Let&rsquo;s grow together!</b></h2></div><div><div>
Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans.</div><div></div><div><br>
As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.</div><div></div><div><br>
Travel Guard is seeking a detail-oriented and data-savvy Underwriting Analyst to join our team in Stevens Point, WI. In this role, you&rsquo;ll play a key part in supporting our underwriting operations through data analysis, report generation, and cross-functional collaboration. You&rsquo;ll work closely with internal teams to deliver insights that drive smarter decisions. If you&rsquo;re proficient in Excel and eager to grow your career, this is a great opportunity&mdash;while the role doesn&rsquo;t include underwriting authority at the start, we offer robust training to help you build toward that responsibility and beyond.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What&rsquo;s the job?</b></h2></div><div><ul><li>You&rsquo;ll run and provide internal reports using Excel as requested.</li><li>You&rsquo;ll assist with month end tasks, confirming numbers and reviewing reports.</li><li>You&rsquo;ll complete offboarding account requests.</li><li>You&rsquo;ll offer recommendations within your team and collaborate with other internal departments we support.</li><li>You&rsquo;ll complete contract renewals and policy exception requests.</li><li>You&rsquo;ll update tracking logs and enter/update account information into company database.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What are we looking for?
</b></h2></div><div><ul><li>You&rsquo;ll have a minimum of a high school diploma or equivalent with 2+ years of Underwriting or business-related experience.</li><li>You&rsquo;ll possess an intermediate working knowledge of Microsoft Office programs (Word, Excel, and Outlook).</li><li>You&rsquo;ll possess strong written and verbal communication skills.</li><li>You&rsquo;ll demonstrate the ability to effectively multi-task and problem solve.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Why choose us?</b></h2></div><div><div>
We value optimism, caring, togetherness, reliability, and determination.</div><div></div><div><br>
We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.</div><div></div><div><b><br>
Career growth</b>. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.</div></div></div><div></div><div><div><div><b>
Take the time you need, for you and your community</b>. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 19 days) along with volunteering leave and a comprehensive paid parental leave scheme.</div><div><b><br>
Investing in your health and your future. </b>We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.</div><div><br>
</div><div><b>Diversity and inclusion</b>. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.</div><div></div><div><b><br>
Apply today and let&rsquo;s go great places together</b>!</div></div></div></div>

Underwriting Analyst

<div><p>Zurich is looking for an RCIS Crop Claims Specialist to work out of Illinois state. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.</p><p></p><p><b><br>
The ideal candidate will need to live and service within a 50-to-60-mile radius of the following cities in Illinois: Mt. Vernon, Nashville, and Carmi.</b></p><p></p><p><br>
RCIS provides insurance and superior services through leading agents to protect America&rsquo;s farmers and ranchers. It&rsquo;s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it&rsquo;s one of the nation&rsquo;s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.</p><p></p><p><br>
As a Crop Claims Specialist, your primary accountabilities will include:</p><br>
<p></p><ul><li>
Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims</li><li>
Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures</li><li>
Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage</li><li>
Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)</li><li>
Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome</li><li>
Completes claims on specialty crops as designated by the local manager or area</li><li>
Completes Crop Hail re-inspections when requested for quality assurance purposes</li><li>
Works claims of 508H (Risk Management Agency pilot) crops</li><li>
Assist the national training team in adjuster trainings</li><li>
Serve as subject matter expert for projects and committees as assigned by management</li><li>
Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team</li><li>
Assists with claims that may require subrogation and/or claims that may lead to litigation</li><li>
Protect Zurich&rsquo;s reputation by keeping claims information confidential</li><li>
Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies</li></ul><p></p><p><br>
Basic Qualifications:</p><br>
<p></p><ul><li>
High School Diploma or Equivalent and 4 or years of experience in the agricultural or the crop insurance industry</li></ul><p>
 AND</p><ul><li>
Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date</li><li>
Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims</li><li>
RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions</li></ul><p></p><p><br>
Preferred Qualifications:</p><br>
<p></p><ul><li>
Strong verbal, written and interpersonal communication skills</li><li>
Strong organization and prioritization skills</li><li>
Intermediate Microsoft Office skills</li></ul><p></p><p><br>
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set at 10%.</p><p></p><p><br>
As an insurance company, Zurich is subject to 18 U.S. Code &sect; 1033.</p><p></p><p><br>
A future with Zurich. What can go right when you apply at Zurich?</p><p></p><p><br>
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500&reg;. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.</p><p></p><p><br>
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</p><p></p><p><br>
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.</p><p></p><p><br>
Location(s): AM - Illinois Virtual Office<br>
Remote Working: Yes<br>
Schedule: Full Time<br>
Employment Sponsorship Offered: No<br>
<br>
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE</p></div><p></p>

RCIS Crop Claims Specialist

<div><p>Zurich is currently looking to hire a Multinational Regional Manager to lead our International Team of Large Casualty Underwriters! We are open to hiring in Philadelphia or New York City. This is a hybrid opportunity between work-from-home and in-office time. You will be expected to travel as necessary to support the needs of the team and to cultivate key broker relationships within the region (20%). This is a critical role in driving and engaging team culture.</p><p></p><p><br>
Our motto: One Carrier, One Solution, we are selling International and Domestic business together to provide a holistic solution to multinational customers.</p><p></p><p><br>
We are looking for someone with the following attributes:</p><br>
<p></p><ul><li>
Experience working on highly complex international placements for both guaranteed cost and loss sensitive program structures.
</li><li>Strong sales and collaborative mindset.</li><li>
Ability to find innovative solutions to ambiguous and complex problems.</li></ul><p></p><p><br>
Responsibilities will include the following:</p><br>
<p></p><ul><li>
Manage market facing underwriters who proactively seek new and renewal account opportunities.</li><li>
Identifies new growth opportunities with key distributors for areas of responsibility.</li><li>
Ensure cross-sell within areas of responsibility to increase product density with the account.</li><li>
Provide continuous coaching.</li><li>
Mentor staff to develop strong broker and client networks as related to industries underwritten by the international team.</li><li>
Identify market trends and coverages&rsquo; exposures that may impact business results. Work with actuarial to insure a proper rate/price structure.</li><li>
Manage relationships with producers by conducting line of business, book of business, class and segment analysis to ensure profitability and growth.</li><li>
Review agency books of business as well as profit/growth results and trends to recommend and implement action plans.</li></ul><p></p><p><br>
Required Qualifications:</p><br>
<p></p><ul><li>
High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area.<br>
OR</li><li>
High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area<br>
OR</li><li>
Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area<br>
AND</li><li>
2 or more years of management experience</li></ul><p></p><p><br>
Preferred Qualifications:</p><br>
<p></p><ul><li>
Bachelor&rsquo;s Degree</li><li>
Strong underwriting acumen of foreign property and casualty</li><li>
Retail Broker relationships</li><li>
CPCU</li><li>
Excellent communication skills</li><li>
Excellent skills in relationship building</li><li>
Strong presentation skills</li><li>
Results oriented</li></ul><p></p><p><br>
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.</p><p>
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $130,000.00 - $215,000.00, with short-term incentive bonus eligibility set at 20%.</p><p></p><p><br>
As an insurance company, Zurich is subject to 18 U.S. Code &sect; 1033.</p><p></p><p><br>
A future with Zurich. What can go right when you apply at Zurich?</p><p></p><p><br>
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500&reg;. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.</p><p></p><p><br>
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</p><p></p><p><br>
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.</p><p></p><p><br>
Location(s): AM - Philadelphia, AM - New York<br>
Remote Working: Hybrid<br>
Schedule: Full Time<br>
Employment Sponsorship Offered: No<br>
<br>
Linkedin Recruiter Tag: #LI-WL1 #LI-DIRECTOR #LI-HYBRID</p></div><p></p>

Multinational Regional Manager

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
 <br/>
 <br/>
 Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.
 <br/>
 <br/>
 This role will be based in Zurich Insurance Company - Kingdom of Bahrain.
 <br/>
 <br/>
 <strong>
  Job Accountabilities
  <br/>
  <br/>
 </strong>
 As International Customer Service Specialist, your role will involve:
 <br/>
 <br/>
 <ul>
  <li>
   Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.
  </li>
  <li>
   Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.
  </li>
  <li>
   Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.
  </li>
  <li>
   Facilitate and administers international received policies within expected quality &amp; timeline requirements.
  </li>
  <li>
   Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality
  </li>
  <li>
   Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.
  </li>
  <li>
   Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.
  </li>
  <li>
   Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.
  </li>
  <li>
   Good knowledge of the insurance industry and the local/regional legal and regulatory environment.
  </li>
  <li>
   Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.
  </li>
  <li>
   Strong negotiation, intercultural relationship-building, active listening and need analysis skills.
  </li>
  <li>
   Must have verbal and written communication fluency in English, French and Arabic.
  </li>
  <li>
   Bahraini Nationals are preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Zurich
  <br/>
  <br/>
 </strong>
 At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
 <br/>
 <br/>
 We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!
 <br/>
 <br/>
 Join us as we constantly explore new ways to protect our customers and the planet.
 <br/>
 <br/>
 <ul>
  <li>
   Location(s): BH - Manama
  </li>
  <li>
   Remote working: No
  </li>
  <li>
   Schedule: Full Time
  </li>
  <li>
   Recruiter name: Leigh Jeremy Jaye Santander
  </li>
  <li>
   Closing Date: October 6, 2025
   <br/>
  </li>
 </ul>
</div>


International Customer Service Specialist

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><br>
<div></div>
<div>
Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.</div><br>
<div></div>
<div>
This role will be based in Zurich Insurance Company - Kingdom of Bahrain.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div><br>
</div><div><div>
</div><div>As International Customer Service Specialist, your role will involve:</div><br>
<div></div>
<ul>
<li>Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.</li>
<li>Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.</li>
<li>Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.</li>
<li>Facilitate and administers international received policies within expected quality &amp; timeline requirements.</li>
<li>Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality</li>
<li>Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.</li>
<li>Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.</li>
<li>Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.</li>
<li>Good knowledge of the insurance industry and the local/regional legal and regulatory environment.</li>
<li>Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.</li>
<li>Strong negotiation, intercultural relationship-building, active listening and need analysis skills.</li>
<li>Must have verbal and written communication fluency in English, French and Arabic.</li>
<li>Bahraini Nationals are preferred.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<ul>
<li>Location(s): BH - Manama</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: October 6, 2025</li></ul></div><div></div>

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
 <br/>
 <br/>
 Reporting to Team Manager &ndash; Surrender Servicing, as Customer Service Officer you are expected to develop and deliver customer-specific, value-added services for existing and new customers in line with Zurich values.
 <br/>
 <br/>
 Job Accountabilities
 <br/>
 <br/>
 As Customer Service Officer, your role will involve:
 <br/>
 <br/>
 <ul>
  <li>
   Collaborates with teams across the organization and serves as an advocate for our customers&rsquo; service needs, coordinating with the appropriate business partner.
  </li>
  <li>
   Undertake thorough AML reviews in line with regulatory guidelines.
  </li>
  <li>
   Communicate timely updates to customers and advisors on pending requests, aiming to provide E2E closures.
  </li>
  <li>
   The role requires an individual to comprehend and articulate a query or complaint raised by the customer and be able to provide an effective and accurate response/resolution to it.
  </li>
  <li>
   The individual is expected to take ownership and responsibility for personal performance targets.
  </li>
  <li>
   Role requires an individual to reflect on their performance and learn from their mistakes, seeing these as opportunities to improve on one&rsquo;s performance in the future.
  </li>
  <li>
   The individual should be flexible in meeting the dynamic nature of work.
  </li>
  <li>
   To provide customer service to both internal and external customers.
  </li>
  <li>
   Process requests of Policyholders and Financial Advisors as prescribed in the Business Process Manuals and within agreed timelines.
  </li>
  <li>
   Drive a culture of quality and accuracy through cases worked on within the stipulated frameworks.
  </li>
  <li>
   Escalate any problem or risks to the Team Manager in the first instance and report breaches as per the prescribed Framework.
  </li>
  <li>
   Be open to continuous learning and act as a facilitator during cross training and get cross skilled in other transaction types, once such opportunities are presented.
  </li>
  <li>
   Maintain and implement personal development plans in partnership with the immediate manager.
  </li>
  <li>
   The individual should highlight any instances or give an indication where it appears that the customer may not be treated fairly.
  </li>
  <li>
   Identify, recommend, and facilitate the implementation of process improvement initiatives / ideas to improve efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree preferred (or equivalent), and prior experience in a related field.
  </li>
  <li>
   Prior experience working within life insurance industry.
  </li>
  <li>
   Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
  </li>
  <li>
   Previous experience working within an international and diverse cultural organization would be beneficial.
   <br/>
   <br/>
  </li>
 </ul>
 Skills:
 <br/>
 <br/>
 <ul>
  <li>
   Analytical and problem-solving mindset.
  </li>
  <li>
   Accuracy and Attention to details.
  </li>
  <li>
   Intermediate knowledge of Microsoft office packages&ndash; Word, Excel, and PowerPoint.
  </li>
  <li>
   Excellent negotiation and communication skills both written and verbal in English.
  </li>
  <li>
   Digital Literacy.
  </li>
  <li>
   KYC knowledge.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You are the heart &amp; soul of Zurich!
  <br/>
  <br/>
 </strong>
 At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
 <br/>
 <br/>
 We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
 <br/>
 <br/>
 Let&rsquo;s continue to grow together!
 <br/>
 <br/>
 <ul>
  <li>
   Location(s): BH - Manama
  </li>
  <li>
   Remote working: No
  </li>
  <li>
   Schedule: Full Time
  </li>
  <li>
   Recruiter name: Taniya Baby
  </li>
  <li>
   Closing Date: 25 September 2025
   <br/>
  </li>
 </ul>
</div>


Customer Service Officer (Bahraini Nationals only)

<div><p><b>Join Our Team as a Team Manager &ndash; General Liability at Zurich North America!</b></p><p></p><p><br>
Are you ready to lead a dynamic team and make an impact in the world of commercial general liability claims? Zurich North America is seeking a Team Manager &ndash; General Liability to join our talented Claims team. This is an exciting opportunity to work in one of the following locations: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ.</p><p></p><p><br>
In this role, you&rsquo;ll take the lead in guiding a team of technical Claims Professionals, driving superior results, and fostering a culture of excellence. Your leadership will be key to ensuring operational efficiency, exceptional customer satisfaction, and the professional growth of your team members.</p><p></p><p><b><br>
Your Key Responsibilities:</b></p><br>
<p></p><ul><li>
Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.</li><li>
Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.</li><li>
Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.</li><li>
Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.</li><li>
Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively.</li><li>
Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential.</li><li>
Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.</li></ul><p></p><p><b><br>
Basic Qualifications:</b></p><br>
<p></p><ul><li>
Juris Doctor with 5+ years of claims experience<br>
OR</li><li>
Bachelor&rsquo;s Degree with 6+ years of claims experience<br>
OR</li><li>
High School Diploma or Equivalent with 8+ years of claims experience<br>
AND</li><li>
Strong customer service skills.</li><li>
Proficiency in Microsoft Office.</li><li>
Experience collaborating across teams.</li><li>
Knowledge of insurance legal statutes, claims handling, and regulatory environments.</li><li>
Ability to travel up to 20%.</li></ul><p></p><p><b><br>
Preferred Qualifications:</b></p><br>
<p></p><ul><li>
Experience managing commercial general liability claims.</li><li>
Expertise in construction-related claims.</li><li>
Leadership experience in claims or operations.</li><li>
Strong negotiation and analytical skills.</li></ul><p></p><p><br>
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.</p><p>
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%.</p><p></p><p><br>
As an insurance company, Zurich is subject to 18 U.S. Code &sect; 1033.</p><p></p><p><br>
A future with Zurich. What can go right when you apply at Zurich?</p><p></p><p><br>
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500&reg;. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.</p><p></p><p><br>
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</p><p></p><p><br>
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.</p><p></p><p><br>
Location(s): AM - Parsippany, AM - Addison, AM - Atlanta, AM - Gold River, AM - Maitland, AM - Omaha, AM - Overland Park, AM - Schaumburg<br>
Remote Working: Hybrid<br>
Schedule: Full Time<br>
Employment Sponsorship Offered: No<br>
<br>
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID</p></div><p></p>

Claims Team Manager, General Liability (Construction)

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