Abrar Admin

Zurich North America

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 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Atlanta, GA; Schaumburg, IL; Addison, TX; or Omaha, NE.
 
 
 Zurich North America is seeking a motivated individual to advance their claims career as part of our Commercial Auto team.
 
 
 As an Auto Claims Specialist, you will work alongside a diverse group of experienced claims professionals, enhancing your development while honing technical expertise in auto policy interpretation and coverage analysis. In this role, you will manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims of low to moderate exposure and complexity. You will operate within defined authority limits and established protocols, ensuring claims are handled efficiently and effectively while delivering exceptional customer service.
 
 
 
 Key Responsibilities:
 
 
 
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 Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
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 Apply knowledge of established protocols and industry best practices to resolve claims effectively.
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 Deliver customer-centric service while managing claims within defined authority limits.
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 Develop expertise in coverage analysis and auto policy interpretation.
 
 
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 </ul>
 
 Work Location:
 
 
 
 This position follows a hybrid work schedule and requires the selected candidate to be based at one of the following office locations: Atlanta, GA; Schaumburg, IL; Addison, TX; or Omaha, NE.
 
 
 
 Basic Qualifications:
 
 
 
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 Bachelor&rsquo;s Degree with 2+ years of experience in Claims Handling or Insurance OR
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 Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance OR
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 Zurich Certified Insurance Apprentice (including an Associate Degree) with 2+ years of experience in Claims Handling or Insurance OR
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 High School Diploma (or equivalent) with 4+ years of experience in Claims Handling or Insurance
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 Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations.Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations.
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 Ability to obtain and maintain required adjuster licenses
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 Proficiency in Microsoft Office
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 Knowledge of insurance regulations, markets, and products
 
 
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 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
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 Experience in Commercial Auto Claims, including handling:
 
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 <ul>
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 Third-party auto property damage claims
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 Auto physical damage claims
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 Bodily injury claims
 
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 </ul>
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 Active adjuster license
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 Experience collaborating across teams and developing strong relationships
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 Strong knowledge of the claims adjustment process, including scope/exposure assessment
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 Familiarity with vendor management and litigation strategies
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 Proficiency in financial and actuarial/reserving concepts
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 Strong negotiation skills, including alternative approaches to resolution
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 Excellent organizational and time management skills
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 Customer service experience with a focus on delivering quality interactions
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 Analytical, critical thinking, and problem-solving abilities
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 Strong verbal and written communication skills
 
 
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 </ul>
 Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.
 
 
 We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
 
 
 
 Why Zurich?
 
 
 
 At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.
 
 
 Join us for a brighter future&mdash;for yourself and our customers.
 
 
 Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
 
 
 Zurich complies with 18 U.S. Code
 
 
 <ul>
 <li>
 1033.
 
 
 </li>
 </ul>
 
 Please note:
 
 Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
 
 
 Location(s): AM - Addison, AM - Atlanta, AM - Omaha, AM - Schaumburg
 
 
 Remote Working: Hybrid
 
 
 Schedule: Full Time
 
 
 Employment Sponsorship Offered: No
 
 
 Linkedin Recruiter Tag:
 
 
</div>

Claims Specialist I, Auto BI

<div>
 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich&rsquo;s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
 
 
 We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early August 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you&rsquo;ll need to get started.
 
 
 ***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***
 
 
 Your Day to Day Responsibilities:
 
 
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 Process clients&rsquo; first notice of loss claim reports received through Zurich&rsquo;s phone &amp; non-phone reporting options in a timely and accurate manner.
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 Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
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 Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
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 Provide feedback and recommendations to the team to improve the quality of customer care.
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 Follow procedures to ensure adherence to the company&rsquo;s risk and compliance policies.
 
 
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 Highlights:
 
 
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 8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
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 The position is fully remote, including training
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 Annual Merit Increase &amp; Bonus Opportunity
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 Opportunity Potential for Overtime Pay
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 Amazing PTO
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 401K Match
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 Career mobility
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 Medical, Vision &amp; Dental
 
 
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 </ul>
 Basic Qualifications:
 
 
 <ul>
 <li>
 High School Diploma or Equivalent
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 +6 months Customer Service experience
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 Data entry experience
 
 
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 </ul>
 Work from home office requirements:
 
 
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 Designated workspace free from noise and other distractions
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 Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down
 
 
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 </ul>
 Preferred Qualifications:
 
 
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 <li>
 6 months call center experience
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 Strong data entry skills and the ability to type 32 WPM or more
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 Demonstrated proficiency in Windows based operating systems and Microsoft office
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 Ability to navigate multiple computer screens and browsers quickly and accurately
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 Strong comprehension skills, professional demeanor
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 Solid oral &amp; written communication skills
 </li>
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 Demonstrated strong attention to detail and solid problem-solving skills
 </li>
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 Insurance knowledge preferred
 
 
 </li>
 </ul>
 Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us.
 
 
 The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.
 
 
 We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
 
 
 
 Why Zurich?
 
 
 
 At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.
 
 
 Join us for a brighter future&mdash;for yourself and our customers.
 
 
 Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
 
 
 Zurich complies with 18 U.S. Code
 
 
 <ul>
 <li>
 1033.
 
 
 </li>
 </ul>
 
 Please note:
 
 Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
 
 
 Location(s): AM - Illinois Virtual Office, AM - Arizona Virtual Office, AM - Arkansas Virtual Office, AM - Colorado Virtual Office, AM - Idaho Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - Montana Virtual Office, AM - Nebraska Virtual Office, AM - Nevada Virtual Office, AM - New Mexico Virtual Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Oregon Virtual Office, AM - South Dakota Virtual Office, AM - Texas Virtual Office, AM - Utah Virtual Office, AM - Washington St Virt. Office, AM - Wyoming Virtual Office
 
 
 Remote Working: Yes
 
 
 Schedule: Full Time
 
 
 Employment Sponsorship Offered: No
 
 
 Linkedin Recruiter Tag:
 
 
</div>

Claims Call Center Representative (Remote)

Join Zurich North America and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zurich North America

About Company

Claims Specialist I, Auto BI

Claims Call Center Representative (Remote)

Claims Call Center Representative (Remote)