Qureos Mentor

Zycus Infotech

<p></p><div><div><div><div><div><div><p><b>About Us</b></p><div><div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b>We Are An Equal Opportunity Employer:</b></div><div>
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div></div></div></div></div></div></div></div>
<div><div><div><div><p><b>Job Description</b></p><div><div><div>
We are seeking a highly skilled <b>Senior Technical Account Manager </b>to join our Premium Support Organisation. As a Senior Technical Account Manager (TAM) within Zycus&rsquo; Premium Support organization, you will serve as the designated technical liaison for a portfolio of high-value enterprise customers. This is a white-glove alternative to the standard self-service support model, offering proactive case management, strategic guidance, and personalized engagement. You will drive resolution of support cases by identifying their nature&mdash;defect, change request, service request, or enhancement&mdash;and ensuring the right internal teams are aligned and accountable.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul>
<li>Deliver a <b>premium support experience</b> for Gold and Platinum tier customers.</li>
<li>Own <b>customer onboarding</b> during transition from Standard to Gold or Platinum and from implementation to support.</li>
<li>Own and-to-end case <b>lifecycle management,</b> ensuring timely and accurate resolution.</li>
<li>Act as a trusted advisor, aligning Zycus<b> product capabilitie</b>s with customer business goals.</li>
<li>Facilitate <b>proactive engagement</b> through weekly, monthly, and quarterly operational reviews, health monitoring, release planning, and adoption reviews.</li>
<li><b>Advocate for customer needs</b> across product, engineering, and support teams.</li>
<li>Proactively manage case and account <b>escalations </b>to closure by understanding the reason for escalation, establishing objective success criteria to exit the escalation, and driving the extended team through closure.</li></ul><div><b>
Key KPIs</b></div><ul>
<li>Case resolution time (by severity level)</li>
<li>CSAT and NPS scores for managed accounts</li>
<li>TAM-led RCA completion rate</li>
<li>Adoption and value realization metrics</li>
<li>TAM-facilitated release readiness and hypercare success</li>
<li>SLA adherence and escalation handling</li></ul><div><b>
Core Competencies</b></div><ul>
<li><b>Customer-Centric Mindset</b>: Ability to empathize and build trust with enterprise stakeholders, ability to deliver on promises and courage to break bad news early.</li>
<li><b>Technical Acumen</b>: Deep understanding of SaaS architecture, APIs, integrations, and cloud platforms.</li>
<li><b>Case Management Expertise</b>: Skilled in triaging, problem solving, and driving resolution across defect, enhancement, and service request types.</li>
<li><b>S2P/P2P Domain Knowledge</b>: Familiarity with procurement workflows, supplier management, and transactional processes.</li>
<li><b>Communication &amp; Influence</b>: Able to simplify technical concepts and influence cross-functional teams.</li>
<li><b>Collaboration</b>: Effective in working across support, product, engineering, and customer success.</li></ul></div></div><p><b>
Job Requirement</b></p><div><div><div><b>
Experience &amp; Qualifications</b></div><div><b>
Required</b></div><ul>
<li>8&ndash;12 years in customer-facing technical roles (TAM, Solutions Consultant, Technical Support Lead)</li>
<li>5+ years supporting enterprise mission critical SaaS applications</li>
<li>Experience with ERP systems (SAP, Oracle, Workday) and integrations</li>
<li>Hands-on with Salesforce Service Cloud, Jira, and support/CRM platforms</li>
<li>Proven ability to handle <b>critical escalations and high-pressure customer situations</b>.</li>
<li>Excellent communication skills with the ability to explain technical solutions to both technical and business stakeholders.</li>
<li>Strong problem-solving skills with a <b>customer-first mindset</b>.</li></ul><div><b>
Shift Requirements: This job requires the candidate to work in night shift supporting US Customers.</b></div><div></div><h3 class="jobSectionHeader"><b><br>
What We Offer</b></h3><ul>
<li>Opportunity to work with <b>global Fortune 500 clients</b> in a high-impact, premium support capacity.</li>
<li>A collaborative and innovative work culture where customer satisfaction is at the heart of what we do.</li>
<li>Professional growth opportunities with exposure to <b>cutting-edge SaaS procurement technology</b>.</li>
<li>Competitive compensation and benefits.</li></ul><div><b>
About Zycus:</b></div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.</div></div></div></div></div></div></div></div><p></p>

Senior Technical Account Manager

<p></p><div><div><div><div><div><div><p><b>About Us</b></p><div><div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b>We Are An Equal Opportunity Employer:</b></div><div>
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div></div></div></div></div></div></div></div>
<div><div><div><div><p><b>Job Description</b></p><div><div><div>
Zycus is seeking a <b>Senior HR Business Partner (HRBP)</b> with 8&ndash;10 years of experience to join our dynamic HR Business Partnering team. This role reports to the <b>Director &ndash; Talent Management</b> and functions as a strategic HR partner, collaborating closely with business leaders to drive key people initiatives, enhance organizational effectiveness, and enable talent success.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul>
<li>Act as an HR consultant for strategic business initiatives and partner with leaders to align HR strategies with business goals.</li>
<li>Support employee engagement, talent management, and change management initiatives.</li>
<li>Facilitate performance management cycles and ensure a high-performance culture through feedback and capability building.</li>
<li>Conduct end-to-end learning &amp; development activities &mdash; from need identification to evaluation.</li>
<li>Enable smooth employee onboarding, ensuring new hires assimilate into the culture effectively.</li>
<li>Drive employee retention efforts and engagement initiatives in collaboration with business teams.</li>
<li>Facilitate mentoring and coaching interventions to build leadership capability.</li>
<li>Address employee relations issues transparently and fairly.</li>
<li>Support the HR COEs and People Operations team in rolling out HR processes and policies.</li>
<li>Provide employee pulse insights to leadership to enhance the employee experience.</li>
<li>Partner with international HR teams and provide support for global people practices.</li>
<li>Manage separation formalities to ensure smooth offboarding.</li></ul></div></div><p><b>
Job Requirement</b></p><div><div><div><b>
Requirements:</b></div><ul>
<li>8&ndash;10 years of progressive HR experience, preferably in the software/tech industry.</li>
<li>Strong interpersonal skills with the ability to influence and collaborate across levels.</li>
<li>Excellent communication, critical thinking, and stakeholder management skills.</li>
<li>A proactive problem solver with strong business and HR acumen.</li>
<li>Comfortable working in a fast-paced, agile environment.</li></ul><div><b>
Educational Qualification:</b></div><ul>
<li>Master&rsquo;s degree in human resources management (preferred from Tier-1 or reputed institutes).</li></ul><div><b>
What It&rsquo;s Like to Be Part of the HR Team at Zycus:</b></div><ul>
<li>Be at the core of strategic people initiatives that drive real business impact.</li>
<li>Collaborate directly with business leaders and cross-functional teams.</li>
<li>Lead employee engagement, talent management, change management, and culture-building efforts.</li>
<li>Influence and shape policies, programs, and processes that enhance employee experience.</li>
<li>Work in a fast-paced, innovation-driven environment where HR is a key business partner.</li>
<li>Take ownership of projects with real visibility and leadership support.</li>
<li>Be part of a supportive, collaborative, and forward-thinking HR team.</li></ul></div></div></div></div></div></div></div><p></p>

Senior HR Business Partner (HRBP)

<p></p><div><div><div><div><div><div><p><b>About Us</b></p><div><div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b>We Are An Equal Opportunity Employer:</b></div><div>
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div></div></div></div></div></div></div></div>
<div><div><div><div><p><b>Job Description</b></p><div><div><div>
Zycus is looking for a <b>Marketing Manager GTM.</b> In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization.</div><div></div><div><b><br>
What You&rsquo;ll Do:</b></div><div><b>
Demand Generation</b></div><ul>
<li>Understand the nuances of each market and develop market specific content &amp; digital marketing plan to build awareness, interest, and consideration.</li>
<li>Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines.</li>
<li>Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process)</li>
<li>Planning and organizing roundtables &amp; events (ground events / webinars) either own or 3rd party to generate leads.</li>
<li>Optimize campaigns to maintain channel efficiency.</li>
<li>Identify new channels for developing the sales pipeline.</li>
<li>Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc.</li>
<li>Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs.</li>
<li>Build competitive intelligence and create shadow marketing programs.</li>
<li>Identify relevant local PR / publications to drive branding initiatives.</li></ul><div><b>
Teamwork &amp; Collaboration</b></div><ul>
<li>Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities.</li>
<li>External vendor and partner management wherever required.</li>
<li>Engaging with industry influencers and creating a strong network of thought leaders</li></ul></div></div><p><b>
Job Requirement</b></p><div><div><div><b>
What are we Looking For:</b></div><ul>
<li>A great leader who can make a big impact and lead the growth of our business.</li>
<li>8+ years of experience in B2B SaaS marketing (Growth/ Go to Market) with deep understanding and experience in building sales pipeline.</li>
<li>Ability to bring in creativity to the role, while also being deeply data-driven and analytical in approach.</li>
<li>Well-versed with marketing automation tools such as HubSpot, Salesforce etc.</li>
<li>Hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc.</li>
<li>Excellent written and verbal communication skills</li>
<li>Astute analytical ability &ndash; should have a natural flair for working with large data sets and identify trends and patterns to enable data-driven decision-making.</li>
<li>Should be an MBA graduate from a Tier I B-School</li></ul><div><b>
Why Should You Join Us?</b></div><div>
1. <b>Cloud Product Company: </b>We are a Cloud SaaS Company, and our products are developed by using the latest technologies like ML (Machine Learning) and AI (Artificial Intelligence). Our UIis in Angular JS, and we are developing our mobile apps using React.</div><div>
2. <b>A Market Leader: </b>Zycus is recognized by Gartner (world&rsquo;s leading market research analyst) as a Leader in Procurement Software Suites.</div><div>
3. <b>Move between Roles: </b>We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization.</div><div>
4. <b>Get Global Exposure: </b>You get to work and deal with our global customers.</div><div>
5. <b>Create an Impact: </b>Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.</div><div><b>
About Us</b></div><div><b>
About Zycus:</b></div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.</div><div>
Start your #CognitiveProcurement journey with us, as you are #MeantforMore</div></div></div></div></div></div></div></div><p></p>

Go-To-Market (GTM) Marketing Manager

<p></p><div><div><div><div><div><div><p><b>About Us</b></p><div><div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b>We Are An Equal Opportunity Employer:</b></div><div>
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div></div></div></div></div></div></div></div>
<div><div><div><div><p><b>Job Description</b></p><div><div><div>
Zycus is looking for an <b>Assistant Manager - GTM Marketing.</b> In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization.</div><div></div><div><b><br>
What You&rsquo;ll Do:</b></div><div></div><div><b><br>
Demand Generation</b></div><ul>
<li>Understand the nuances of each market and develop market specific content &amp; digital marketing plan to build awareness, interest, and consideration.</li>
<li>Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines.</li>
<li>Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process)</li>
<li>Planning and organizing roundtables &amp; events (ground events / webinars) either own or 3rd party to generate leads.</li>
<li>Optimize campaigns to maintain channel efficiency.</li>
<li>Identify new channels for developing the sales pipeline.</li>
<li>Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc.</li>
<li>Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs.</li>
<li>Build competitive intelligence and create shadow marketing programs.</li>
<li>Identify relevant local PR / publications to drive branding initiatives.</li></ul><div><b>
Teamwork &amp; Collaboration</b></div><ul>
<li>Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities.</li>
<li>External vendor and partner management wherever required.</li>
<li>Engaging with industry influencers and creating a strong network of thought leaders</li></ul></div></div><p><b>
Job Requirement</b></p><div><div><div><b>
What are we Looking For:</b></div><ul>
<li>A great leader who can make a big impact and lead the growth of our business.</li>
<li>Someone who has worked in the <b>Europe, UK, or US region</b> is <b>preferable</b>.</li>
<li>3-6 years of experience in B2B SaaS marketing (Growth/ Go to Market) with deep understanding and experience in building sales pipeline.</li>
<li>Ability to bring in creativity to the role, while also being deeply data-driven and analytical in approach.</li>
<li>Well-versed with marketing automation tools such as HubSpot, Salesforce etc.</li>
<li>Hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc.</li>
<li>Excellent written and verbal communication skills</li>
<li>Astute analytical ability &ndash; should have a natural flair for working with large data sets and identify trends and patterns to enable data-driven decision-making.</li>
<li>Should be an MBA graduate from a Tier I B-School</li></ul><div></div><div><b><br>
Why Should You Join Us?</b></div><div>
1. <b>Cloud Product Company: </b>We are a Cloud SaaS Company, and our products are developed by using the latest technologies like ML (Machine Learning) and AI (Artificial Intelligence). Our UIis in Angular JS, and we are developing our mobile apps using React.</div><div>
2. <b>A Market Leader: </b>Zycus is recognized by Gartner (world&rsquo;s leading market research analyst) as a Leader in Procurement Software Suites.</div><div>
3. <b>Move between Roles: </b>We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization.</div><div>
4. <b>Get Global Exposure: </b>You get to work and deal with our global customers.</div><div>
5. <b>Create an Impact: </b>Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.</div><div></div><div><b><br>
About Zycus:</b></div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.</div><div>
Start your #CognitiveProcurement journey with us, as you are #MeantforMore</div></div></div></div></div></div></div></div><p></p>

GTM Marketing Manager

<p></p><div><div><div><div><div><div><p><b>About Us</b></p><div><div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b>We Are An Equal Opportunity Employer:</b></div><div>
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div></div></div></div></div></div></div></div>
<div><div><div><div><p><b>Job Description</b></p><div><div><div>
We are seeking an <b>experienced professional with an MBA in Operations or Supply Chain Management</b> to join our <b>Spend Function</b>. This role requires a strong blend of <b>analytical expertise and customer engagement</b>, with nearly <b>70% of time spent in customer‑facing interactions</b>. The ideal candidate will be comfortable engaging with senior stakeholders, influencing decisions through data‑driven insights, and leading spend analysis initiatives end‑to‑end.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><h4 class="jobSectionHeader"><b><br>
Spend Analysis &amp; Strategic Insights</b></h4><ul>
<li>Lead end‑to‑end spend analysis across categories, suppliers, regions, and business units.</li>
<li>Develop and maintain robust spend classification, cleansing, and normalization methodologies.</li>
<li>Identify cost‑reduction, demand management, supplier consolidation, and compliance opportunities.</li>
<li>Provide actionable insights to sourcing, category management, and leadership teams to support strategic decisions.</li>
<li>Build and review spend dashboards, executive reports, and KPI frameworks.</li></ul><h4 class="jobSectionHeader"><b>
Customer &amp; Stakeholder Management (70%)</b></h4><ul>
<li>Serve as a <b>trusted advisor</b> to internal and external customers on spend visibility and optimization initiatives.</li>
<li>Conduct senior‑level presentations, business reviews, and workshops with procurement leaders and CXOs.</li>
<li>Understand customer business priorities and translate them into analytical and operational deliverables.</li>
<li>Manage expectations, timelines, and outcomes for multiple stakeholders simultaneously.</li>
<li>Influence decision‑making through clear storytelling backed by data.</li></ul><h4 class="jobSectionHeader"><b>
Operations, Governance &amp; Process Excellence</b></h4><ul>
<li>Drive standardization and continuous improvement of spend management and reporting processes.</li>
<li>Define governance models, data quality standards, and operating rhythms for spend analytics.</li>
<li>Collaborate with cross‑functional teams including Procurement, Finance, Operations, IT, and Data teams.</li>
<li>Support automation, digitization, and advanced analytics initiatives (e.g., Power BI, Tableau, AI‑enabled spend tools).</li>
<li>Mentor junior analysts and review analytical outputs for quality and accuracy.</li></ul><h3 class="jobSectionHeader"><b>
Skills &amp; Competencies</b></h3><h4 class="jobSectionHeader"><b>
Functional &amp; Analytical Skills</b></h4><ul>
<li>Strong domain knowledge of <b>Procurement, Strategic Sourcing, Supply Chain, and Operations</b>.</li>
<li>Hands‑on experience with <b>spend analysis, cost modeling, and supplier performance analytics</b>.</li>
<li>Advanced proficiency in <b>Excel</b>; strong experience with <b>Power BI / Tableau / other BI tools</b>.</li>
<li>Ability to work with complex, large‑scale datasets and convert them into executive‑ready insights.</li></ul><h4 class="jobSectionHeader"><b>
Communication, Leadership &amp; Aptitude</b></h4><ul>
<li><b>Exceptional verbal and written communication skills</b>, with confidence engaging senior leadership.</li>
<li>Strong executive presentation and data storytelling capabilities.</li>
<li>High analytical aptitude with structured problem‑solving and decision‑making skills.</li>
<li>Customer‑centric mindset with strong stakeholder and conflict‑management abilities.</li>
<li>Ability to work independently in a fast‑paced, ambiguous environment.</li></ul><h3 class="jobSectionHeader"><b>
Education &amp; Experience</b></h3><ul>
<li><b>MBA in Operations / Supply Chain Management / Logistics / Procurement</b> from a recognized institute.</li>
<li>2&ndash;7 years of relevant experience in spend analysis, procurement analytics, sourcing, or consulting.</li>
<li>Prior experience in customer‑facing or stakeholder‑heavy roles is strongly preferred.</li></ul><h3 class="jobSectionHeader"><b>
What We Look For</b></h3><ul>
<li>Professionals who can balance <b>deep analytics with high‑touch customer engagement</b>.</li>
<li>Individuals with a consultative approach and strong business acumen.</li>
<li>Proven ability to influence outcomes through data and communication.</li>
<li>High learning agility and ownership mindset.</li></ul></div></div><p><b>
Job Requirement</b></p><div><div><ul>
<li><b>MBA in Supply Chain and Operations</b></li>
<li><b>2-7 years of relevant experience</b></li>
<li>Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.</li>
<li>Excellent written and oral communication skills is a must.</li>
<li>Flexible, enthusiastic approach to work including a strong desire to learn new tools &amp; techniques to solve business problems.</li>
<li>Collaboration with various internal and external stakeholders.</li>
<li>Ability to learn, execute and excel. Multitask and work with priorities.</li>
<li>This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.</li>
<li>Working hours : As per the geography and region assigned.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What We Offer</b></h3><ul>
<li>Opportunity to work with <b>global Fortune 500 clients</b> in a high-impact, premium support capacity.</li>
<li>A collaborative and innovative work culture where customer satisfaction is at the heart of what we do.</li>
<li>Professional growth opportunities with exposure to <b>cutting-edge SaaS procurement technology</b>.</li>
<li>Competitive compensation and benefits.</li></ul><div><b>
About Zycus:</b></div><div>
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div>
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.</div></div></div></div></div></div></div></div><p></p>

Senior Analyst â€“ Supply Chain & Operations (Spend Analysis)