Qureos Mentor

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
1. Review all analytical reports issued to the Board of Directors and Senior Management in a way that would assist in understanding the Bank&rsquo;s financial and competitive position, in the form of consolidated financial performance reports, such as the &ldquo;CFO Letter&rdquo;, indicating profitability, solvency, and liquidity, in order to help Senior Management formulate business decisions, while ensuring data and information are being delivered at the highest level of accuracy,
</p><p>2. Review the Group Chief Financial Officer (Group CFO) Quarterly Presentations to the Board of Directors and Audit Committee, and the Monthly Update Presentation to the Management Committee, and other Presentations required for Senior Management, that track financial performance and highlight areas of concern and those needing corrective actions.</p>
<p>
3. Review the calculation of Key Performance Indicators (KPIs) in comparison to past periods and approved budget, and Strategic KPI Reports, such as the &ldquo;NIM and NIS Report&rdquo; and &ldquo;Market Share Report&rdquo;, on a monthly basis, and the &ldquo;Peer Presentation&rdquo;, on a quarterly basis, necessary for different Bank Groups to conduct their jobs.
</p><p>4. Review the Bank&rsquo;s Earnings Release and Board of Directors report, on quarterly basis, and assist in authoring the &ldquo;Management Comment&rdquo;, and the Financial Part of the Annual Report on an Annual basis, in alignment with Published Financial Statements.</p>
<p>
5. Review the Monthly Snapshot, and performance analysis, to be delivered to the bank&rsquo;s CEO &amp; Managing Director on monthly basis.
</p><p>6. Review and deliver the IR presentation on quarterly basis, to be published on the Bank&rsquo;s Website.
</p><p>7. Review Strategic Requests by Treasury, Strategic Planning and Risk Groups, necessary for decision-making, such as the impact quantification of changing liability rates in the event of Corridor-Rate changes on the Bank&rsquo;s P&amp;L, in an exercise that is requested regularly before any &ldquo;Monetary Policy Committee (MPC)&rdquo; Meeting held by CBE or Fed, and conducting &ldquo;Stress Testing Scenarios&rdquo; on a quarterly basis.</p>
<p>
8. Review the Peer Group Data and provide other Bank Groups with any Peer-related Data, required by those Groups to conduct their jobs.</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualifications &amp; Experience
</b></p><ul><li>Bachelor&rsquo;s Degree in Finance, Business Administration, Accounting, Economics or other Numerical Discipline</li>
<li>From 0 to 5 Years of Experience in Accounting, Banking Performance Analysis or other Finance-Related Field</li>
<li>CFA, IFRS Diploma, and/or Master Degree in a Relevant Discipline would be a plus</li>
</ul>
<p><b>Skills</b></p>
<ul>
<li>Quantitative and Qualitative Analysis
</li><li>Sound understanding of the Financial Service Industry that allows for a detailed interpretation of Budgetary, Financial, and related Management Information</li>
<li>Demonstrated Numerical, Analytical and Problem-solving Skills, and proven ability to deal with complex financial issues
</li><li>Excellent Business-Writing Skills; ability to prepare and analyze complex Financial Reports, and to simplify the Reports in clear and persuasive business narratives, along with concise summary formats for presentation to Senior Management</li>
<li>Solid Supporting Technical Skills including Advanced Excel, Advanced Power Point, and/or other Data Visualization Tools</li>
<li>Attention to detail with a high degree of accuracy</li>
<li>Excellent Interpersonal and Communication Skills; ability to develop and maintain effective working relationships with people at all levels in the Organization</li>
<li>High energy and high endurance; ability to respond flexibly and positively in all circumstances; calm under pressure and tight deadlines</li>
<li>Strong Organizational Skills; ability to work independently and to prioritize a heavy workload of competing assignments</li>
<li>Learning Agility; willingness to adapt and pick-up new tools in a fast-paced, data-driven environment</li>
</ul></div><div></div><div>
Primary Location: Egypt-Giza-GIZA HEAD OFFICE</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

ORGANIZATIONAL PERFORMANCE REPORTING ANALYST/SENIOR ANALYST

<div></div><div><div>Description<div></div><p><b><br>
Budget</b></p><p>
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process</p><p>
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates</p><p>
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs</p><p><b>
Service Quality</b></p><p>
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction</p><p>
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT</p><p>
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative</p><p><b>
Reports / Analysis</b></p><p>
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed</p><p>
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists</p><p><b>
Policies, Processes and Procedures</b></p><p>
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><p><b>
Day-to-day management</b></p><p>
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work</p><p><b>
Compliance</b></p><p>
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualifications &amp; Experience</b></p><p>
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder</p><p>
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager</p><p>
&sect; Good command of English and Arabic languages</p><p>
&sect; Must be capable of using basic computer software such as Office, Internet and email</p><p>
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.</p><p><b>
Skills</b></p><p>
&sect; Selling skills</p><p>
&sect; Customer centric</p><p>
&sect; Quantitative and qualitative analytical skills</p><p>
Excellent Communication and negotiation skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

<div></div><div><div>Description<div></div><p><b><i><br>
Job Purpose:</i></b></p>
<p><i>Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT .</i></p><br>
<p></p>
<p><b><i>Account Management</i></b></p>
<div><ul><li><p><i>Maintain an updated file for all the assigned clients approved facilities, terms &amp; Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures.</i></p>
</li></ul><ul><li><p><i>Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts.
</i></p></li></ul><ul><li><p><i>Daily monitor customers&rsquo; positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer&rsquo;s facilities, limits, documentation and supports pertaining to each line.
</i></p></li></ul><ul><li><p><i>Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix.
</i></p></li></ul><ul><li><p><i>Issue all required reports, such as O/S Direct &amp; Contingent, FS loan Loss, FCY Tracking, FCY sold, etc&hellip;.</i></p>
</li></ul><ul><li><p><i>Communicate and coordinate with all relevant departments to ensure the implementation of the clients&rsquo; requirements based on the approved facilities/services.</i></p>
</li></ul><ul><li><p><i>Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions
 </i></p></li></ul><ul><li><p><i>Process simple lines&rsquo; restructure memos to accommodate clients&rsquo; requests within their approved facilities</i></p>
</li></ul><ul><li><p><i>Accommodate customers&rsquo; business transactions and information requirements and verify its validity</i></p>
</li></ul><ul><li><p><i>Respond to clients&rsquo; enquiries regarding their facilities, positions &amp; transactions</i></p>
</li></ul><ul><li><p><i>Maintain carefully Bank&rsquo;s and Clients&rsquo; data, documents and forms in an efficient and timely manner, and according to the Bank&rsquo;s SOPs and manuals.</i></p>
</li></ul><ul><li><p><i>Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures.</i></p>
</li></ul><ul><li><p><i>Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide</i></p>
</li></ul></div><p><b><i>Policies, Processes and Procedures</i></b></p>
<p><i>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</i></p>
<p><b><i>Day- to-day operations</i></b></p>
<p><i>Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work</i></p>
<p><b><i>Compliance</i></b></p>
<p><i>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</i></p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualification &amp; Experience
</b></p><ul><li>Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.</li>
<li>0- 2 years of experience in banking operations is of added value.</li>
</ul>
<p><b>Skills
</b></p><ul><li>Excellent command of English and Arabic languages, a third language is a plus.</li>
<li>Excellent Computer Skills</li>
<li>Strong communication Skills</li>
<li>Self-Motivated
</li><li>Ability to work under pressure
</li><li>Time management skills</li>
</ul>
</div><div></div><div>Primary Location: Egypt-Giza-GIZA HEAD OFFICE</div><div>
Work Locations: Nile Tower Building. 21/23 Charles De Gaulle St., Giza P.O. Box 2430</div><div>
Job: Front Liner</div><div>
Organization: DEPUTY CEO</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

CORPORATE BANKING SPECIALIST

<div></div><div><div>Description<div></div><p><b><br>
Job Purpose :</b></p>
<p>
To support Technology &amp; Security Risk Management assessment activities, execute monitoring and reporting activities for Technology &amp; Security Risks, Technology &amp; Security Risk Management&rsquo;s Risk Appetite Indicators (RAIs) and Key Risk Indicators(KRIs) covering the six domains of Technology Risk Management (Cyber Security, Information Security, IT Resilience and Continuity, IT 3rd Party, IT Project Execution and Technology Control Assurance) to ensure adequacy and robustness of Risk&rsquo;s IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p>
<p></p>
<p><b>Key Accountabilities:</b></p>
<p>
1. Identify areas of improvement and formulate possible solutions that ensure robustness of Technology &amp; Security Risk Management Framework &amp; Policy as well as all associated policies and procedures related to the six domains of the Technology &amp; Security Risk Management as a governance activity in compliance with bank standards and regulations.</p>
<p>
2. Actively contribute with relevant departments to identify risk gaps and early warning signals for Technology &amp; Security Risks that could arise from any change in systems, services, processes or procedures.</p>
<p>
3. Actively contribute in defining, maintaining and enriching Technology &amp; Security Risk Managements&rsquo; Metrics, Taxonomy and Severity Scale as well as proficiently practice Technology &amp; Security Risk Management techniques, methods and tools that were designed to ensure that all technology &amp; security risks are adequately captured and managed. Moreover, prepare training materials and carry out communications activities in alignment with relevant stakeholders in order to improve mindset and knowledge.</p>
<p>
4. Aggregate all Technology &amp; Security Risk Management&rsquo;s information and activities across First and Second Lines of Defense, assist in root cause analysis for risks and maintain a proper and updated Technology Risk Management&rsquo;s risk log including all residual and potential risks&rsquo; investigations and documentations to provide a standardized overview of technology risks.</p>
<p>
5. Execute monitoring activities for technology risks. Design trend analysis for technology &amp; security risks and incident reporting as well as carryout and maintain Technology &amp; Security Risk management dashboards and KPIs to be directed regularly to relevant Risk or Technology Committees, Senior Management and the Board of Directors in order to drive more informed decisions.</p>
<p>
6. Assist in reviewing the Risk Acceptance Forms (RAF) and Corrective Action Plan (CAP) related to Technology &amp; Security Risk Management in cooperation with IT, Security &amp; Resilience Management, Analytics &amp; Data Management areas prior submitting to NFRCC, to ensure effective response to identified technology &amp; security risks as well as ensure effective tracking for CAP progress, significant technology Risks&rsquo; status.
</p><p>7. Assist and support the first line of defense in defining granular list of Technology &amp; Security Risk Management&rsquo;s KRIs/RAIs and regularly scan KRIs/RAIs for new requirements and consolidate them in a comprehensive view, to provide indication of the risk appetite and tolerance through metric setting (KRI threshold) and to ensure the effective alignment of Technology &amp; Security Risk Management strategy with the approved Risk &amp; Business Strategies.</p>
<p></p>
<p></p><p>8. Perform independent assessment on controls defined and executed by first line of defense provide support in controls&rsquo; development to ensure that they are in place and meet defined policies.</p>
<p>
9. Define control testing plans and monitoring control testing results to ensure the effectiveness of controls in preventing or detecting Technology &amp; Security Risks.</p>
<p>
10. Assist, support &amp; challenge from technical prospective the risk assessment activities, controls, mitigation plans and quality control activities implemented by first line of defense in Technology &amp; Security Risk and Control Self-Assessments (Technology -RCSAs) to ensure adequacy and robustness of Technology Risk&rsquo;s IMMMR.</p>
<p>
11.Contribute in reviewing Technology &amp; Security Risk Management&rsquo;s memorandums submitted to BCOIT &amp; NFRCC committees to highlight potential technology risks and improve more informed decisions</p>
<p><b>
Policies, Processes, and Procedures</b></p>
<p>
Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner.</p>
<p><b>
Day-to-Day</b><b> </b><b>Operations</b></p>
<p>
Follow the day-to-day operations related to own jobs in the Security &amp; Technology Risk Management department to ensure continuity of work
</p><p><b>Compliance</b></p>
<p>
Comply with all relevant CBE regulations, PCI Standards, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualification &amp; Experience</b></p>
<p>
&sect; Bachelor of Engineering, Computer Science, Information Technology or its equivalent.</p>
<p>
&sect; For Officer 3 &ndash; 5 years in Risk Management, Information Technology or a related discipline.</p>
<p>
&sect; For Senior Officer 5 &ndash; 8 years in Risk Management, Information Technology or a related discipline.</p>
<p>
&sect; Good knowledge of the Bank&rsquo;s business environment, technology controls and Risk Management.</p>
<p>
&sect; Recommended Certifications:
</p><p>o IT Infrastructure Library (ITIL) Foundation.</p>
<p>
o GIAC Information Security Fundamentals (GISF).</p>
<p>
o GIAC Critical Controls Certification (GCCC).</p>
<p>
o Certified Information Systems Security Professional (CISSP).</p><br>
<p></p>
<p><b>
Skills
</b></p><p>&sect; Excellent command of English &amp; Arabic Languages</p>
<p>
&sect; Self-motivated with high degree of reliability.</p>
<p>
&sect; Sound understanding to Information security and Cyber Security practices.</p>
<p>
&sect; Strong troubleshooting and Analytical skills.</p>
<p>
&sect; Very good presentation, communication and time management skills.</p>
<p>
&sect; Ability to work successfully in a cross-functional team environment.</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 2</div><div>
Job: Back Office</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

TECHNOLOGY RISK SENIOR OFFICER

<div></div><div><div>Description<div>
</div><div>
Job Purpose:</div>
<div></div>
<div>To handle the monitoring of Payment Acceptance transactions according to the latest fraud trends, all controls are put in place to mitigate the risk of fraudulent attempts, along with collaborating with the charge back team to reduce the fraud/charge back rates through following the international standards, best practices.</div>
<div></div>
<div>Job Description:</div><br>
<div></div>
<div></div>
<div> 1. Monitor and analyse the daily merchants&rsquo; batches before settlements to prevent the occurrence of fraud losses.</div>
<div>2. Investigate the high risk or suspicious transaction activities with the merchants, issuing banks, and cardholders to determine the proper action.</div>
<div>3. Review and analyse the merchant transaction, volume and chargeback activity.</div>
<div>4. Analyze the risk and losses alert to statistically recommend the appropriate criteria and parameters for the Risk Monitoring System.</div>
<div>5. Review and define the suspected batches until receiving confirmation from the issuer banks, as well as receiving supported documents from the merchant regarding the suspected transactions, in order to be sent to acquiring operations to be put on hold.</div>
<div>6. Use the available communication tools to confirm the suspicious transactions with the issuer banks to stop processing the fraudulent transactions in coordination with the merchants.</div>
<div>7. Report the confirmed fraud cases to the direct manager to check and send them to Card Center to return the amount back to the issuing banks, and to avoid issuing charge back against our merchants.</div>
<div>8. Monitor the batches over the high-risk merchants during the first 3 months, according to the on-boarding team report, in order to assess the merchant&rsquo;s sales volume against the nature of business, and detect possible fraud scenarios at earlier stage.</div>
<div>9. Monitor the merchants&rsquo; activities by reviewing offline reports to detect any abusive behaviour, or financial solvency.</div>
<div>10. Review the charge back report that includes the fraud transactions reported by the issuing banks, to tune the monitoring methodology to detect similar patterns.</div>
<div>11. Handle incoming inquiries, requests from issuing banks in terms of reporting suspicious transactions, to take the necessary action to stop processing the reported transactions in coordination with the merchant and business stakeholders.</div>
<div>12. Perform immediate recovery actions to recover potential fraud losses in coordination with the merchants, internal and external stakeholders where possible to mitigate any financial impact.</div>
<div>Policies, Processes and Procedures</div>
<div>13. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</div>
<div>Day- to-day operations</div>
<div>14. Follow the day-to-day operations related to own jobs in the Fraud Management department to ensure continuity of work</div>
<div>Compliance:</div>
<div>15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</div><p></p><div><br>
</div></div><div>
Qualifications<div>
</div><div><b>
Qualifications &amp; Experience:</b></div>
<div></div>&#61607; <div>Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent.</div>
<div>&#61607; Officer: Minimum 2 &ndash; 4 years of experience</div>
<div></div>
<div><b>Skills:</b></div>
<div></div>&#61607; <div>Good command of English and Arabic languages.</div>
<div>&#61607; Computer skills</div>
<div>&#61607; Analyzing</div>
<div>&#61607; Deciding &amp; initiating action</div>
<div></div><ul><li>Job Weight 16, Eligible Grades (14,15 &amp; 16)</li><li>Priority of interviews goes to the first 20 eligible applicants according to the set criteria and qualification.</li><li>Please make sure to apply in only one vacancy at a time and to withdraw from the other vacancies.</li><li>Please make sure to copy your direct manager for alignment in the following format: someone.example@cibeg.com</li><li>The expiry of this post will be on 14-Nov-23.</li></ul><div>
</div></div><div>
Primary Location: Egypt-Cairo-MERRYLAND</div><div>
Work Locations: MERRYLAND</div><div>
Job: Back Office</div><div>
Organization: RISK</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

PAYMENT ACCEPTANCE MONITORING OFFICER

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE
</p><p>Manage in the implementation and maintenance of the Business Continuity Management (BCM) Program and to facilitate, coordinate, evaluate and approve all activities related to business continuity planning such as Business Impact Analysis, Business Continuity Plans etc. Initiate the needed communication with different bank departments to make sure BCM deliverables are submitted within the agreed timelines and ensure smooth execution of the BCM program bank wide in a timely and effective manner. In addition, establish a third parties&rsquo; resilience framework and ensure a security and business continuity assessment takes place for third parties providing critical services to the bank and support the Business Continuity and security due diligence reviews as part of the bank&rsquo;s third parties&rsquo; management cycle.</p><br>
<p></p>
<p>
Description</p>
<p>
1. Assist as necessary in the implementation/periodic updates of the bank&rsquo;s business continuity management plans and all related logistics with relevant stakeholders to provide required support and coordination and ensure proper maintenance of different bank-wide plans on the BCM system.</p>
<p>
2. Review and approve Business Impact Analysis, and Recovery Plans on the BCM system within the agreed SLAs.</p>
<p>
3. Support in the preparation for IT DR drills and act as a focal point between IT and Business teams
</p><p>4. Set the annual testing calendar for all the bank&rsquo;s areas in alignment with the Business Continuity approved plan, coordinate any business continuity testing related tasks and analyze the results to ensure closure of pending issues with relevant stakeholders. And participate in the preparation &amp; planning for crisis simulation exercises, to ensure the effectiveness of organization recovery in case of any disruptions.</p>
<p>
5. Coordinate the establishment, regular inventory, and ongoing health checks of the bank&rsquo;s alternate sites to ensure effective recovery throughout any disruptions.
</p><p>6. Provide on-call support for any emergency that may require activation of business continuity plans and/or alternate sites and report the situation updates as necessary to the Continuity &amp; Resilience Management and therefore ensuring timely reporting and smooth communication between BCM and response team in presence of disruption.</p>
<p>
7. Administer and maintain the BCM system and tracking of different tasks and required BIAs, and Plans approvals.</p>
<p>
8. Prepare and extract different reports and dashboards, addressing functions and processes criticality assessments as well as resources requested by the business areas to ensure the continuation of critical processes. These reports and records support the business continuity planning in general and alternate site preparation in specific.</p>
<p>
9. Participate in the third parties&rsquo; relationship cycle from initiation phase and throughout the contracting phase through assessing the critical services to ensure that Security &amp; Business Continuity requirements are advised and implemented, and maintain an inclusive inventory for sole vendors providing critical services and ensure that a contingency plan for the service they provide is in place.</p>
<p>
10. Perform on-going assessment of the critical outsourced activities to ensure full alignment with the bank&rsquo;s Security &amp; Resilience Program and other relevant policies, and recommend the proper security controls to be applied by the bank according to the nature of the third party engagement and consult the relevant subject matter expert from security team where needed to ensure that the risks resulting from the relationship are minimized.</p>
<p>
11. Review the Business Continuity Plans of critical vendors and outsourced service providers and ensure they are tested and updated as per the agreed upon frequencies, and ensure that test results are meeting an acceptable success rate, and that any findings are addressed by the third party to guarantee the plans are adequate to continue the critical services provided to the bank.</p>
<p>
12. Conduct off-site visits for Critical vendors and outsourced service providers to make sure security controls and business continuity arrangements mentioned in their Business Continuity/Disaster Recovery Plans are in place, and attend Business Continuity tests/exercises conducted by vendors / service providers to ensure adequacy of their Business Continuity Plans and measures.</p>
<p>
Policies, Processes and Procedures</p>
<p>
13. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
14. Follow the day-to-day operations related to own jobs in the Business Continuity Management department to ensure continuity of work</p>
<p>
Compliance
</p><p>15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<p>
&#61607; Bachelor&rsquo;s degree of Business Administration or equivalent.
&#61607;</p> <p>4 - 6 years working experience in Business Continuity, Security and/ or related aspects (6 &ndash; 8 for Senior Officer).</p>
<p>
&#61607; Recommended Certification:</p>
<p>
o CBCI</p>
<p>
o ABCP</p>
<p>
Skills</p>
<p>
&#61607; Good communication skills</p>
<p>
&#61607; Good verbal and written English</p>
<p>
&#61607; Basic knowledge of MS Office</p>
<p>
&#61607; Teamwork Spirit</p>
<p>
&#61607; Time management skills</p>
<p>
&#61607; Ability to work under pressure</p><br>
<ul><li></li></ul><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 2</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BCM & THIRD PARTIES RESILIENCE OFFICER

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Operational Functions</p>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<p>
Reporting</p>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<p>
Policies, Processes and Procedures</p>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<p>
Day- to-day operations</p>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<p>
Compliance:</p>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<p>
Skills</p>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-AMERICANA PLAZA BRANCH</div><div>
Work Locations: AMERICANA PLAZA BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

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