Urwah Admin

الرميح للسيارات

Location: Saudi Arabia Employment Type: Full-Time Industry: Automotive / After-Sales ServicesJob SummaryWe are seeking a professional and customer-oriented Automotive Service Advisor to join our after-sales service team. The Service Advisor will act as the primary point of contact between customers and the service department, ensuring a smooth service experience while maintaining high standards of customer satisfaction, operational efficiency, and service quality.The ideal candidate should possess strong technical knowledge of automotive maintenance, excellent communication skills, and the ability to coordinate effectively with technicians and customers.Key Responsibilities<ul><li>Greet customers and professionally handle vehicle service requests.</li><li>Conduct initial vehicle inspection and accurately record customer concerns and service requirements.</li><li>Prepare repair orders and service estimates according to company policies.</li><li>Explain recommended repairs, maintenance schedules, and service procedures to customers clearly.</li><li>Coordinate with workshop technicians to ensure accurate diagnosis and timely completion of work.</li><li>Monitor the progress of service orders and keep customers informed about repair status.</li><li>Ensure all documentation and service records are properly completed and maintained.</li><li>Promote additional services, maintenance packages, and genuine spare parts when appropriate.</li><li>Deliver completed vehicles to customers and explain the work performed.</li><li>Handle customer complaints professionally and escalate issues when necessary.</li><li>Ensure compliance with company policies, safety standards, and quality control procedures.</li></ul>Qualifications<ul><li>Diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field is preferred.</li><li>Professional certifications in automotive service management are an advantage.</li></ul>Experience Requirements<ul><li>Minimum 2&ndash;5 years of experience as a Service Advisor or Automotive Service Consultant.</li><li>Experience working in automotive dealerships or authorized service centers is highly preferred.</li><li>Familiarity with automotive service systems and workshop operations.</li></ul>Required Skills<ul><li>Strong knowledge of automotive maintenance and repair processes.</li><li>Excellent customer service and communication skills.</li><li>Ability to prepare repair orders, cost estimates, and service documentation.</li><li>Good organizational and multitasking abilities.</li><li>Ability to work under pressure and meet service deadlines.</li><li>Basic computer skills and experience using ERP or workshop management systems.</li><li>Strong problem-solving and conflict resolution skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Customer Satisfaction Score (CSI)</li><li>Service revenue per customer</li><li>Workshop productivity and efficiency</li><li>Repair order accuracy</li><li>Customer retention rate</li><li>Service upselling performance</li></ul>Pay: ﷼2,500.00 - ﷼3,500.00 per hourWork Location: In person

Warranty Advisor & Services Center Automotive

Automotive ElectricianKey Responsibilities:<ul><li>Diagnose and repair complex electrical and electronic systems in modern vehicles.</li><li>Perform software updates and programming for ECUs, infotainment systems, and other electronic modules.</li><li>Troubleshoot issues related to wiring, sensors, lighting, batteries, alternators, and starters.</li><li>Use advanced diagnostic tools and software (e.g., ODIS, GTech, Delphi) to identify faults accurately.</li><li>Ensure all repairs comply with manufacturer standards and warranty policies.</li><li>Document all repairs and maintenance activities in the system for transparency and record-keeping.</li><li>Collaborate with the mechanical team to address interdisciplinary issues.</li><li>Provide technical advice to customers regarding electrical system maintenance and repairs.</li></ul>Qualifications &amp; Skills Required:<ul><li>Minimum 3 years of experience in an official automotive agency service center.</li><li>In-depth knowledge of vehicle warranty policies and procedures.</li><li>Proficiency in using diagnostic tools and software for electrical systems.</li><li>Expertise in repairing modern automotive electronics, including:</li><li>Advanced Driver-Assistance Systems (ADAS)</li><li>Infotainment and navigation systems</li><li>Battery Management Systems (BMS) in electric/hybrid vehicles</li><li>Ability to read and interpret electrical schematics and wiring diagrams.</li><li>Familiarity with various car brands (e.g., Toyota, Mercedes, BMW, Hyundai).</li><li>Strong problem-solving skills and attention to detail.</li><li>Team player with excellent communication skills.</li></ul>The Ideal Candidate:<ul><li>Holds a diploma or certification in automotive electrical systems.</li><li>Has manufacturer-specific certifications (e.g., from Toyota, Mercedes, BMW).</li><li>Is honest, organized, and committed to delivering high-quality work.</li><li>Stays updated with the latest advancements in automotive electrical technology.</li></ul>We Offer:<ul><li>Competitive salary + performance-based bonuses.</li><li>Health insurance coverage.</li><li>Opportunities for continuous training and professional development.</li><li>Modern, fully equipped workspace with state-of-the-art tools.</li><li>Transportation allowance.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-timePay: ﷼2,000.00 - ﷼3,500.00 per monthWork Location: In person

Automotive Electrician

المهام والمسؤوليات:<ul><li>الإشراف على تنفيذ الأعمال المدنية بالموقع وفق المخططات والمواصفات الفنية المعتمدة.</li><li>متابعة سير العمل وضمان الالتزام بالجدول الزمني وجودة التنفيذ.</li><li>التنسيق مع الاستشاريين والمقاولين من الباطن والجهات ذات العلاقة.</li><li>مراجعة المخططات وحل المشكلات الفنية التي قد تظهر أثناء التنفيذ.</li><li>إعداد التقارير اليومية والأسبوعية والشهرية عن تقدم الأعمال.</li><li>متابعة استلام المواد والتأكد من مطابقتها للمواصفات.</li><li>تطبيق معايير الجودة والسلامة والصحة المهنية داخل الموقع.</li><li>حصر الكميات ومتابعة الأعمال المنجزة وفق مستخلصات المشروع.</li><li>الإشراف على فرق العمل وضمان تنفيذ الأعمال وفق أعلى معايير الجودة.</li></ul>الشروط:<ul><li>بكالوريوس في الهندسة المدنية.</li><li>خبرة لا تقل عن 3 سنوات في مجال التنفيذ بالمواقع.</li><li>خبرة سابقة في مشاريع المباني والإنشاءات.</li><li>إجادة قراءة المخططات الهندسية والمواصفات الفنية.</li><li>معرفة جيدة بالكود السعودي للبناء تعتبر ميزة إضافية.</li><li>إجادة استخدام AutoCAD وMicrosoft Office.</li><li>مهارات عالية في التواصل والعمل ضمن فريق.</li><li>القدرة على تحمل ضغط العمل وإدارة الموقع بكفاءة.</li><li>يفضل من لديه إقامة قابلة للنقل داخل المملكة أو جاهز للمباشرة الفورية.</li></ul>المزايا:<ul><li>راتب مجزٍ حسب الخبرة والكفاءة.</li><li>بيئة عمل احترافية.</li><li>فرص للتطوير والترقي الوظيفي.</li><li>السكن والمواصلات وفق سياسة الشركة.</li></ul>مكان العمل: المملكة العربية السعوديةPay: ﷼5,000.00 - ﷼6,000.00 per monthWork Location: In person

مهندس مدني موقع (Site Civil Engineer)

Join الرميح للسيارات and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

الرميح للسيارات

About Company

Warranty Advisor & Services Center Automotive

Automotive Electrician

مهندس مدني موقع (Site Civil Engineer)