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<div>About the job Sr. Manager, Data Analytics &amp; CVM - BU
<div>Purpose of the job

The Sr. Manager of Data Analytics &amp; CVM Insights is responsible for defining and driving the analytics &amp; insights strategy across Orange Egypts business units. The role focuses on transforming data into actionable insights, enabling CVM decisioning, and empowering B2C, B2B, Finance, Customer Experience, and Orange Cash with trusted analytics.
<ul>
<li>He/she will lead the design of modern analytic data models, and build a strong insights layer on top of Oranges on-premise data lakehouse&mdash;powered by modern open-source technologies.</li>
<li>This role requires a leader who can bridge business and technical teams, set the strategic direction for analytics, and ensure insights are consistent, scalable, and ready for AI enablement (EDA, feature exploration, segmentation fields)</li>
</ul>Duties and responsibilities

1. Lead the design of Target Architecture and implementation of transformation program to achieve it, directing the evaluation of strategies and policies to ensure OEG vision &amp; Business requirements are being met.

2. Design the competitive data architecture, including framework, principle, transformation roadmap and Lead the delivery team to realize an optimized solution.

3. Create robust, scalable, optimized and sustainable data architecture that supports Orange Egypts vision and the digital foot-print as well as business requirements and provides for future expansion

4. Identify Industry trends and areas of innovation in data tools and techniques, and recognize appropriate timing for adoption.

5. Work closely with Executive Management, internal Data factory peers and customer resources to ensure a smooth transition from the initial to the target unified Architecture.

6. Present and share Transformation program progress to relevant stakeholders including C-level thru regular steering committees
7. Interface with Orange group to align eco-system tools, and standardize built solutions

8. Re-engineer existing physical data structures and recommend efficiencies as it relates to data storage and retrieval

9. Design optimal data lake and analytics platform to fulfill the business/technical requirement. Enable Artificial and business intelligence tools and platforms to both BI Analysts and data scientists.
10. Identify the gap between business requirement and data architecture and propose solution to resolve or shorten the gap.

11. Build integrated Enterprise Data Warehouse and Data lake models using both Hadoop and relational models to support optimized reporting solutions

12. Work closely with DBAs , IT experts and data lake resources to help insure the physical design meets the functional and performance requirements of the applications utilizing the data

13.Collaborate with ETL, BI and API developers on data mapping and report/application design

Job specification

Education

BS/MS in Computer Science, Computer Engineering, Business Analytics, Statistics, or related fields.

Experience

10&ndash;15 years of experience in analytics, BI, or data strategy, with:
<ul>
<li>Proven leadership in modern data analytics environments (not legacy-only DWH).</li>
<li>Strong experience with:</li>
<ul><li>Data modeling &amp; ELT/ETL</li>
<li>Modern query engines (Trino, Presto, SparkSQL, etc.)</li>
<li>Workflow orchestration (Airflow or similar)</li>
<li>dbt or modular ELT frameworks</li>
</ul><li>A plus is a Deep experience generating insights for CVM or customer-centric analytics (telecom experience preferred, but not mandatory).</li>
</ul><ul><li>Experience in decisioning environments (campaign management, segmentation, personalization).</li>
<li>Experience in telco, fintech, e-commerce, or large-scale consumer industries.</li>
<li>Exposure to modern BI platforms (Tableau, Metabase, PowerBI, Looker).</li>
</ul><ul><li>Exposure to big-data thinking and scalable architectures (Kafka, distributed SQL engines).</li>
<li>Understanding of AI analytics requirements (EDA, feature exploration, data readiness).</li>
<li>Experience with cross-functional stakeholder management.</li>
</ul>Skills and Abilities
<ul><li>Strong leadership with the ability to coach and grow analytics teams.</li></ul>
<ul><li>Deep business acumen, particularly in customer value, churn, segmentation, and monetization.</li></ul>
<ul><li>Strong communication skills with ability to present insights to senior leadership.</li></ul>
<ul><li>Strategic thinker with the ability to connect data to business impact.</li></ul>
<ul><li>Advanced SQL skills and solid understanding of data modeling principles.</li></ul>
<ul><li>Analytical mindset with proven experience turning data into action</li></ul></div></div>

Sr. Manager, Data Analytics & CVM - BU

<div>About the job Learning &amp; Development Supervisor
<div>Purpose of the job 

Deliver &amp; administer functional &amp; non-functional training courses. As well as design and develop all developmental activities for relevant accounts.

Duties and responsibilities

<ul><li>Conduct training sessions as part of the functional training plan.</li><li>
Evaluate the new hires in the induction through different assessments and role plays.</li><li>
Ensure regular updates to the materials.</li><li>
Design and conduct training sessions according to new products/services offering, and promotions including its reflections on the customer interface systems. 
</li><li>
Conduct regular refreshment sessions to cover the gaps and areas of enhancement.</li><li>
Design and conduct training sessions for soft skills.</li><li>
Ensure standard quality checks of training delivery and administration as per the departments policies.</li><li>
Assist in the administration of training programs.</li><li>
Ensure consistent information and skill delivery in all training activities provided to employees.</li><li>
Keep training material updated with new product and services or any other related changes.</li><li>
Issue activities and progress reports to document work process.</li><li>
Revise all sources of information to ensure updated data collection and knowledge. 
</li><li>
Design &amp; Implement functional academies with their related structure &amp; content.</li><li>
Work on RFPs &amp; review suppliers proposals.</li><li>
Handle supplier relations &amp; related logistics.</li><li>
Develop all related forms &amp; communication templates; handle branding of materials, logos and events when needed. Communicate and interface with interns/mentors and internal trainees.</li><li>
Handle all supplier related communications &amp; logistics as stationary, payment, pre &amp; post course actions.</li><li>
Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.</li><li>
Track the training budget versus expenses for the concerned departments.</li><li>
Develop channels to stay connected with employees and assess potential needs.</li></ul>

Job specification

Education

<ul><li>Bachelors degree in Telecom /communications engineering or Business Informatics</li><li>
Certificate/Diploma in HR or training is preferred; or previous Training.</li></ul>

Experience

<ul><li>Minimum 5 years of experience, 3 of which in a similar field in a corporate environment.</li><li>
Good knowledge of training providers in Egypt and the Middle East.</li><li>
Good knowledge of learning &amp; Development tools and processes</li><li>
Strong knowledge of all technical operations within a telecom operator (Mobile Networks, GSM,LTE, VoIP,IT)</li></ul>

Skills and abilities

<ul><li>Fluent English both spoken and written.</li><li>
Excellent computer working skills.</li><li>
Good internet searching and presentation skills.</li><li>
Flexible and able to learn and apply new knowledge.</li><li>
Result oriented with an ability to meet tight deadlines.</li><li>
Very strong communication skills and able to work within a team.</li><li>
Planning and organizing skills.</li><li>
Customer and quality oriented.</li><li>
Creative thinking and analytical skills.</li></ul></div></div>

Learning & Development Supervisor

<div>About the job Lead, Technology Security Testing
<div>Purpose of the job

The Associate Cyber Security Engineer is an entry-level position responsible for supporting the design, implementation, assessment, and testing of cybersecurity controls across enterprise systems, applications, and new business initiatives , The role focuses on assisting senior cybersecurity testing engineers in ensuring that security requirements are embedded throughout the project lifecycle, The position provides hands-on exposure to security engineering, security assessments, and security testing within a structured cybersecurity function..

Duties and responsibilities
<ul>
<li>Assist senior engineers in applying secure configuration baselines for systems, applications, and network components</li>
<li>Participate in secure design and architecture reviews under supervision</li>
<li>Support documentation of security architecture, configurations, and technical standards</li>
</ul><ul><li>Assist in conducting security assessments for new business initiatives, systems, applications, and integrations</li>
<li>Review project documentation such as architecture diagrams, data flows, and technical designs from a security perspective</li>
<li>Identify potential security risks and gaps in proposed solutions</li>
<li>Support preparation of security assessment reports, findings, and mitigation recommendations</li>
<li>Assist in the security approval and sign-off process for new projects prior to production go-live</li>
<li>Coordinate with project teams to clarify security requirements and controls</li>
</ul><ul><li>Support execution of security testing activities including Vulnerability assessments, Configuration reviews, Basic application and infrastructure security testing</li>
<li>Assist in validating remediation actions for identified vulnerabilities</li>
<li>Track security findings and support closure with relevant technical teams</li>
<li>Support coordination with third-party penetration testing or security assessment providers</li>
<li>Maintain proper documentation of testing results and evidence</li>
</ul><ul><li>Participate in audits, compliance activities, and internal security reviews</li>
</ul>Required Qualifications

Education:
<ul>
<li>Bachelors degree in cyber security, Information Technology, Computer Science, Computer Engineering, or a related discipline</li>
</ul>
Experience:
<ul>
<li>Basic understanding of:</li>
<ul><li>Networking concepts (TCP/IP, DNS, HTTP/HTTPS)</li>
<li>Operating systems (Windows and Linux fundamentals)</li>
</ul><li>Familiarity with security domains such as:</li>
<ul><li>Network Security</li>
<li>Application Security</li>
<li>Cloud Security (basic awareness)</li>
</ul><li>Exposure to security testing tools is an advantage (e.g., vulnerability scanners, web security tools)</li>
</ul>
Skills &amp; Abilities:
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Good communication and documentation abilities</li>
<li>Ability to work in a team-oriented environment
</li></ul>Preferred
<ul><li>Graduation from a recognized cybersecurity program or track (e.g., ITI Cyber Security)</li>
<li>Internship or hands-on lab experience in cybersecurity</li>
<li>Entry-level certifications: Security+, CEH (Junior), ISO 27001 Foundation</li>
<li>Basic scripting knowledge (Python, Bash, or PowerShell)</li></ul></div></div>

Lead, Technology Security Testing

<div>About the job E-Commerce Marketing &amp; sales Specialist
<div>Purpose of the job
This role drives sales and ensures customer satisfaction by engaging clients, managing orders, and closing deals. It supports business growth through proactive outreach, effective product presentation, and timely customer service.

Duties and Responsibilities
<ul>
<li>Identify and engage potential customers that make an order through online platforms.</li>
<li>Handling daily customers orders via contact them through a call to confirm the orders.</li>
<li>Present and sell company products or services to new and existing customers.</li>
<li>Resolve customer inquiries and complaints in a timely and professional manner.</li>
<li>Develop and maintain a knowledge base of the evolving products and services.</li>
<li>Track and record activities on accounts and close deals to meet sales targets.</li>
<li>Identify and reach out to potential customers via phone.</li>
<li>Present our products in a compelling way that leads to conversions.</li>
<li>Close deals effectively, with the customer
</li><li>Tracking order to ensure that order is delivered.</li>
<li>Track and report on sales performance metrics.</li>
<li>Collaborate with team members to optimize sales strategies.</li>
<li>Stay updated on product knowledge and industry trends.</li>
<li>Assist a customer with tracking their orders and providing updates on its delivery status.</li>
<li>Implement customer order on our App and tools.
</li><li>Send a daily report to WH and concerning Dept to deliver the customers orders.</li>
<li>Respond to customer inquiries via call
</li><li>Promote new products or services to potential clients</li>
</ul>
Job specification

<ul><li>Bachelors degree in marketing, Business, related field preferred</li><li>
Ability to understand another person's emotions and perspective.</li><li>
Problem solving.
</li><li>Good communication skills</li><li>
Active listening.</li><li>
Technical knowledge.</li><li>
Adaptability.</li><li>
Proven experience in online sales or similar role.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to build rapport and establish trust with customers.</li>
<li>Self-motivated and able to work independently.</li>
<li>Strong understanding of sales performance metrics.</li></ul></div></div>

E-Commerce Marketing & sales Specialist

<div>About the job Telemarketing Agent
<div>Purpose of the job

Collecting data on customer's opinion and satisfaction regarding Orange products, features and services to help company determine their position in the marketplace.

Duties and responsibilities

Use the appropriate way whether calls or E-mails to reach the customers and survey their opinion about Orange products, features and services.

Maintain accurate responses for the surveys and report it on daily basis.

Build a good image and high reputation for Orange customers through understanding the customers needs and concerns along with transforming the information in a clear and professional way.

Follow project specifications and extra tasks assigned including the Data Entry of the successful surveys achieved to be prepared for the analysis phase.

Minimize the response error and maximize the research output.

Job specification

Education

<ul><li>Bachelor degree from a recognized university.</li></ul>

Experience

<ul><li>0-2 years of experience in the same field
</li></ul>Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Good knowledge of Orange internal systems.</li><li>
Good computer skills.</li><li>
Good communication and listening skills.</li><li>
Flexible with working hours.</li></ul></div></div>

Telemarketing Agent

<div>About the job Supervisor, Enterprise Solutions
<div>Purpose of the job

design, develop, and maintain complex software solutions across multiple platforms. This role requires expertise in .NET technologies, JavaScript frameworks, and other programming languages, ensuring scalable, secure, and high-performing applications. The Senior Developer will also mentor junior team members, contribute to architectural decisions and lead projects with vendors.

Duties and responsibilities

<ul><li>Lead the design and implementation of enterprise-level software solutions.</li>
<li>Develop and maintain applications using ASP.NET Core, C#, and JavaScript frameworks (React, Angular).</li>
<li>Integrate systems with third-party APIs and services.</li>
<li>Optimize application performance and ensure security best practices.</li>
<li>Collaborate with cross-functional teams to define technical requirements and solutions.</li>
<li>Conduct code reviews and enforce coding standards.</li>
<li>Mentor junior developers and provide technical guidance.</li>
</ul><ul><li>Troubleshoot and resolve complex technical issues.</li><li>
Lead projects with external vendors and manage deliverables.</li></ul>

Job specification

Education and Experience

Bachelors degree in computer science, Information Technology, or a related field.

Experience and Skills:
<ul><li>
2-4 years of experience in software development, with strong .NET and JavaScript expertise.</li><li>
Proficiency in .NET Framework (ASP.NET MVC, Web API).</li><li>
JavaScript and frameworks (React, Angular, Node.js).</li><li>
Additional languages such as TypeScript, Python, or Java.</li><li>
Strong understanding of OOP, design patterns, and software architecture.</li><li>
Experience with relational and NoSQL databases (SQL Server, Oracle, MongoDB).</li><li>
Excellent problem-solving and communication skills.</li></ul></div></div>

Supervisor, Enterprise Solutions

<div>About the job Sr. Supervisor Database Administrator
<div>Purpose of the job

Manage and support the Databases to ensure high availability, scalability, and performance for business-critical applications. Work closely with Development, Middleware, Security, and Infrastructure teams to design, implement, and maintain Databases environments.

Duties and responsibilities

<ul><li>Build database systems of high availability and quality depending on each end user</li><li>
Design and implement database in accordance to end users information needs and views</li><li>
Define users and enable data distribution to the right user, in appropriate format and in a timely manner</li><li>
Use high-speed transaction recovery techniques and backup data</li><li>
Minimize database downtime and manage parameters to provide fast query responses</li><li>
Provide proactive and reactive data management support and training to users</li><li>
Determine, enforce, and document database policies, procedures, and standards</li><li>
Perform tests and evaluations regularly to ensure data security, privacy, and integrity</li><li>
Monitor database performance, implement changes, and apply new patches and versions when required</li></ul>

Job specification

Education and Experience

Bachelors degree in computer science, Communication Engineering, or related field.

Experience and Skills:
<ul>
<li>Proven working experience as a Database administrator Min (6 Years)
</li><li>Hands-on experience with database standards and end user applications</li>
<li>Excellent knowledge of data backup, recovery, security, integrity, and SQL</li>
<li>Familiarity with database design, documentation, and coding</li>
<li>Previous experience with DBA case tools (frontend/backend) and third-party tools</li>
<li>Familiarity with programming languages API</li>
<li>Problem solving skills and ability to think algorithmically</li>
<li>BS degree in a computer discipline or relevant certificate</li>
</ul>Database Administrator Keywords: 
Oracle Database Administrator 
SQL 
Linux
 
Rman Backup 
DB troubleshooting
 
Oracle Enterprise Manager
 
ITIL Foundation 
Oracle Real application Cluster 
Oracle Performance tuning
 
Oracle Data Guard 
SQL Tuning
 
Golden Gate
 
Shell Scripting 
Python
 
Postgres DB</div></div>

Sr. Supervisor Database Administrator

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