Urwah Admin

مجموعة الطاير

<div></div><div>ABOUT US

SKIMS is a global fashion brand redefining shapewear, loungewear, and everyday basics through innovation and inclusivity. Co-founded by Kim Kardashian, the brand champions body diversity with products for all shapes, sizes, and skin tones. SKIMS is a fast-growing, culture-shaping brand known for bold ideas, meaningful collaborations and empowering people to feel confident every day. 
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

ABOUT THE ROLE

The Buyer is responsible for shape wear, Lingerie and activewear across our multi brands lifestyles in the region. This person is directly responsible for buy strategy to plan, project and identify the requirements of the products, purchasing the required quantities which meets customer needs thereby maximizing profits and providing a commercially viable range of products. This role demands enthusiasm, energy, and a commitment to create an unparalleled shopping experience.

WHAT YOU&rsquo;LL BE DOING

Strategic Roles And Responsibilities:
<ul>
<li>Analyze market trends, consumer preferences, sell through, seasonal demands etc. to formulate a buying practice in line with consumer /store demands</li>
</ul>
Functional Roles And Responsibilities:
<ul>
<li>Plan and select the range, type, quality and quantity of merchandise according to customer demand, trends, store policies and set prices and sell through targets in conjunction with the Division Merchandise Manager/GMM to ensure they are in line with the budget.</li>
<li>Carry out purchasing activities in line with the brand purchase plans.</li>
<li>Keep abreast of market trends and awareness of competitor activities.</li>
<li>Maintain profitable relationships with existing suppliers/principals and monitor the adherence to the contract terms.</li>
<li>Monitor the stock levels in the stores; coordinate with planning team to maintain optimal stock levels in line with the consumer demand.</li>
<li>Support the promotional activities in the store and ensure the merchandise is available in time and in right quantities. Receive and analyze reports on the activities and provide recommendations to the DMM when required.</li>
<li>Support PR and Marketing teams by guiding and validating the selection of products to be included in planned campaign.</li>
<li>Negotiate with suppliers on provision of training for the concerned product. Manage the brand training of staff in the area to ensure that the product knowledge is up to date and that all staff are knowledgeable on new products/trends. Prepare regular trends training and deliver to the business units.</li>
<li>Review buying feedback reports and monitor sales performance on weekly basis against set targets and provide recommendations to DMM as to buying strategy for a respective brand.</li>
<li>Prepare periodic reports both for the business and as requested by principals analyzing the sale turnover and consumer trends per product to arrive at a proposal to maintain/liquidate/dispose of the stocks in conjunction with Planning and/or continue/discontinue product lines.</li>
<li>Conduct regular store visits in all markets to review brand performance and competitor activities.</li>
</ul>
People Management Roles and Responsibilities:
<ul>
<li>Provide leadership and direction to subordinates towards the achievement of goals and objectives.</li>
<li>Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.</li>
</ul>
<div>About You

The ideal candidate should have the below qualifications, skills, capabilities and experience:
<ul>
<li>Bachelors Degree in any discipline.</li>
<li>Qualification in Retailing or Retail Management/ Purchase/ Sales or related programs.</li>
<li>5-8 years in Buying and Merchandising role</li>
<li>Strong buying background experience into multi brands shape wear, Lingerie and activewear is a MUST.</li>
<li>Relevant experience in buying and supplies, gained within the retail industry.</li>
<li>Deep understanding and professional experience with Purchasing Contracts.</li>
<li>Strong verbal and written English communication skills.</li>
<li>Advanced skills with Microsoft Office, especially Excel.</li>
<li>Excellent negotiation, customer service and consulting skills.</li>
<li>Strong market knowledge and experience in working across various functions, businesses and GCC regions.</li>
<li>Ability to work in a fast-paced environment and adapt to changing market dynamics.</li>
<li>Knowledge in Micro strategy is preferable
</li><li>Strong Analytical, Leadership skills and Strategic Thinking</li>
<li>Good Business Acumen and Results Driven</li>
<li>Individual Accountability and strong interpersonal skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Possesses a proactive and adaptable approach to work.</li>
<li>Enthusiastic about the retail industry and keen to further develop buying skills.</li></ul></div></div>

Buyer - SKIMS

<div>Armani Fashion, The Avenues Mall 
 About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 
About the Role 
Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty. 
What You&rsquo;ll Be Doing 
Functional Roles &amp; Responsibilities<ul><li>
Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</li><li>
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</li><li>
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li><li>
Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li><li>
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li><li>
Maintain personal grooming standards as advised by the Store Manager.</li><li>
Maintain clean and organized display, fitting rooms and stock areas.</li><li>
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li><li>
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li><li>
Recruit customers for the database, accurately entering their details on the POS system.</li><li>
Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li></ul>
About You 
Education/Certification and Continued Education<ul><li>
High School qualification</li></ul>
Years of Experience<ul><li>
3 to 4 years retail sales or customer service experience</li></ul></div>

Sales Consultant

<div></div><div><div><div><div><div>Job Purpose</div></div><div><ul><li> 
To supervise the professional support given to the internal &amp; external customers, to accurately identifying their parts requirements and assisting them to make cost benefit purchasing decisions in order to achieve/exceed budgeted sales targets</li></ul></div><div><div> 
Essential Roles and Responsibilities</div></div><div><div> 
Functional Roles and Responsibilities 
<ul><li>Attend to the customers enquiries, check the availability of the required parts and organize the delivery within prescribed standard time.</li><li>Source parts, if not available in stock, from other locations to meet the urgent requirement of the customers. Alternatively order through inventory department to ensure delivery at an agreed date</li><li>Prepare &ldquo;Sales Return Note&rdquo; if the sold item is returned by customers; adjust the stock and payments accordingly to reflect the correct situation of available stock and sales revenue.</li><li>Promote sale of accessories with all customers to increase sales/profitability of the business.</li><li>Contribute towards co-ordination of promotions/campaigns relating to seasonal products and slow moving inventory.</li><li>Make regular visits to all credit customers to ensure business continuity and to resolve any outstanding customer issues/concerns.</li><li>Handle escalated customer complaints relating to delay in supply or supply of defective/ damaged/ wrong parts. Explain the reasons and re-dress their grievances to ensure the continuity of the business</li></ul> 
People Management Roles and Responsibilities 
<ul><li>Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles</li></ul></div></div><div><div> 
Job Requirements</div></div><div><div> 
Education/Certification and Continued Education 
<ul><li>Diploma in Automobile Engineering or similar field</li></ul> 
Years of Experience 
<ul><li>5+ years total relevant experience</li><li>1-2 years Supervisory experience</li></ul></div></div></div></div></div>

Parts Supervisor (Ras Al Khaimah)

<div></div><div>About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, Armani, Gym Shark and The White Company, to name just a few!

About The Role

We are looking for Junior Buyer - Multi brand Luxury Fashion experience for our mono stores who will work closely with the buying lead. This person is responsible to take ownership for a section of the departmental buy (e.g., a category) and drives sales through its purchases of high-quality merchandise at the most advantageous price. The Junior buyer ensures proper management of their brand relationships and is responsible for the end-to-end product process. The role would cover across stores and e-com in the GCC region.

What You&rsquo;ll Be Doing

Strategic Roles and Responsibilities:
<ul>
<li>Develops a detailed understanding of their department and the market trends for the category. Works closely with their Buyer/line manager to clearly define the product strategy and operates in collaboration with the principal brand(s) to execute this via the right assortment.</li>
<li>Takes on board store team and customer feedback in order to range build the assortment for their particular category.</li>
<li>Regularly presents and updates VP buying/Head of buying along with the Buyer with performance insights and analysis. Reacts quickly to feedback and requests from senior management.</li>
</ul>
Functional Roles and Responsibilities:
<ul>
<li>Research and sourcing, industry trends and approaches new brands or products areas to include within the portfolio.</li>
<li>Maintain regular communication with suppliers as applicable. Assist with the efficient ordering delivery and payment of merchandise to reduce the likelihood of queries and problems.</li>
<li>To assist the Buyer to research and select from home and abroad, the best quality merchandise suppliers have to offer at the best price to maximize sales and profit margins. In conjunction with the Buyer to control the selection of merchandise for the Sales within the agreed markdown and to reach the agreed stock level.</li>
<li>Place re-orders as applicable in consultation with buyers and communicate relevant information to all relevant parties in planning and supply chain.</li>
<li>Maintain accurate database of vendor agreements and forward completed vendor agreements to Merchandise Planning.</li>
<li>Consolidate buying feedback reports and provide buyers with reports and recommendations per brand portfolio.</li>
</ul>
People Management Roles and Responsibilities:
<ul>
<li>Assumes responsibility for the outcomes of others. Promotes a sense of urgency and establishes and enforces individual accountability in the team. Works with people to establish explicit performance standards. Is completely on top of what is going on and knows where things stand. Provides balanced feedback at the most critical times.</li>
<li>Proactively develops relationships with a wide variety of people. Builds immediate rapport, even when facing difficult or tense situations. Understands interpersonal and group dynamics and reacts in an effective manner. Engages input from others constantly and listens with empathy and concern.</li>
<li>Readily distinguishes between what&rsquo;s relevant and what&rsquo;s unimportant to make sense of complex situations. Looks beyond the obvious and doesn&rsquo;t stop at the first answers. Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions.</li>
<li>Delivers messages in a clear, compelling, and concise manner. Articulates messages in a way that is broadly understandable. Adjusts communication content and style to meet the needs of diverse stakeholders.</li>
<li>Takes consistent action to develop new skills. Finds ways to apply strengths to new issues. Is aware of the skills needed to be successful in different situations and levels. Seeks assignments that stretch him/her beyond comfort zone.</li>
<li>Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty. Actively seeks input from pertinent sources to make timely and well-informed decisions. Skillfully separates opinions from facts. Is respected by others for displaying superior judgment.</li>
</ul>
<div>About You

The ideal candidate should have the below qualifications, skills, capabilities and experience:
<ul>
<li>Bachelors Degree in any discipline.</li>
<li>Qualification in Retailing or Retail Management/ Purchase/ Sales or related programs.</li>
<li>Minimum of 5+ years in Buying and Merchandising role, out of which 3years in multi brands luxury fashion.</li>
<li>Strong buying background and expertise, working knowledge into multi brands luxury fashion experience is a MUST.</li>
<li>Relevant experience in buying and supplies, gained within the retail industry.</li>
<li>Deep understanding and professional experience with Purchasing Contracts.</li>
<li>Strong verbal and written English communication skills.</li>
<li>Advanced skills with Microsoft Office, especially Excel.</li>
<li>Excellent negotiation, customer service and consulting skills.</li>
<li>Strong market knowledge on trends and experience in working across various functions, businesses and GCC regions.</li>
<li>Ability to work in a fast-paced environment and adapt to changing market dynamics.</li>
<li>Knowledge in Micro strategy is preferable</li>
<li>Time Management and Organizational Skills</li>
<li>Building strong relations with internal and external stakeholders for eg; Vendor/brand Relationship Management.</li>
<li>Ability to Sourcing and product research</li>
<li>System knowledge and PO management</li>
<li>Strong Analytical, Leadership skills and Strategic Thinking</li>
<li>Good Business Acumen and Results Driven</li>
<li>Ability to Work Independently and posses strong interpersonal skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Possesses a proactive and adaptable approach to work.</li>
<li>Enthusiastic about the retail industry and keen to further develop buying skills.</li>
<li>Attention to details and Problem-Solving Skills ability.</li></ul></div></div>

Junior Buyer

<div></div><div>Head of Brand Acquisition and Concessions - Luxury Retail
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, Armani, Gymshark and The White Company, to name just a few! 
About The Role
The Head of Brand Acquisition and Concessions is strategically critical and high-profile role, who will work closely with the VP Buying and cross functional leadership team to drive the Al Tayer brand acquisition strategy across Fashion, Jewellery and Home. One of the principle objectives of the role is sourcing and executing new franchise partnerships in line with the strategic goals and growth commitments of the Al Tayer retail business as they evolve.
This role will also manage concession partnerships across Al Tayer&rsquo;s department stores (Harvey Nichols Dubai, Bloomingdale&rsquo;s Dubai, Bloomingdale&rsquo;s Kuwait and Bloomingdale&rsquo;s ecommerce), developing and implementing commercial strategies whilst championing a highly sought after and commercial product offer, engaging customer experiences and leading in-store environments that resonate with the department stores&rsquo; clientele. 
What You&rsquo;ll Be Doing
Functional Roles and Responsibilities:<ul><li>
Sources, reviews and identifies new brand partnership opportunities across Fashion, Jewellery and Home categories.</li><li>
Manages the brand acquisition pipeline to ensure opportunities are accurately mapped and developments captured.</li><li>
Ensures senior leadership are kept abreast of key developments through clear and concise communication.</li><li>
Oversees the creation and pitching of compelling and tailored brand development plans in line with regional (GCC) opportunities and customer demand.</li><li>
Manages the agenda for brand principal visits which will typically include brand CEOs and Vice Presidents.</li><li>
Conducts mall and store floor walks with principal brands showcasing ATI retail portfolio.</li><li>
Works with finance on the delivery of business plans in line with strategic and financial objectives and communicating with relevant stakeholders for alignment.</li><li>
Working closely with Legal to manage complex franchise agreement negotiations whilst maintaining clear communication with stakeholders.</li><li>
Oversees the end-to-end onboarding of new franchise brands.</li><li>
Responsible for concession brands&rsquo; sales performance and KPIs within the department stores&rsquo; business.</li><li>
Provides consistent reporting of performance and highlights weekly opportunities &amp; risks to the cross functional team.</li><li>
Manages risks with current partnerships and suggests action orientated plans aligned with Vice President of Buying and internal stakeholders.</li><li>
Understands the international market and can assist in forecasting and developing strategies accordingly ensuring the concession business stays relevant and up to date.</li><li>
Works closely with key stakeholders to create, adapt, and deliver both short- and long-term goals to ensure each concession gives consistent and tactical support to the wider business objectives.</li><li>
Possesses great knowledge of customer trends and shopping behaviors, exploring new opportunities (brands or categories) that could enhance the existing department store portfolio.</li><li>
Maintains complete awareness and understanding of the own bought product strategy. Works closely with the Buying team to ensure there is alignment and consistency for the customer.</li><li>
Ensures end to end trading of each brand is planned &amp; executed. Works closely with marketing on the delivery of 360 exposure plans, customer activations, window takeovers, in store experiences and inclusion in department store campaigns.</li><li>
Ensures a premium level of service and quality is delivered from concession brands in line with store standards.</li><li>
Actively builds and sustains strong working relationships with all concession brands and is a principal point of contact.</li><li>
Ensures effective working relationships with internal stakeholders cross functionally (commercial, personal shopping, marketing, CRM, legal, Joint Ventures, Projects, Finance and Operations) to support operational and performance needs.</li><li>
Negotiates favorable contract terms in line with business objectives and actively ensures contracts are maintained through regular reviews.</li></ul>
 Strategic Roles and Responsibilities:<ul><li>
Manages the brand acquisition pipeline, under the guidance of the leadership team.</li><li>
Identifies new partnership opportunities in line with company strategy.</li><li>
Aligns with respective brand &amp; concession partners and develops the short- and long-term strategy for each brand alongside the Vice President of Buying</li><li>
Develops and collaborates on concession projects to drive performance and KPIs in line with brand positioning.</li><li>
Connects the business brand strategy to the commercial KPIs within ATI ensuring we maximize every opportunity to drive sales.</li></ul> 

<div>About You
To qualify, you need to have the following skills, capability and experiences.<ul><li>
Minimum 12 years&rsquo; experience in a retail buying/brand management related role with the premium/luxury retail sector.</li><li>
Strong interest in Fashion &amp; Retail with keen awareness of global &amp; regional retail / fashion trends and market insights.</li><li>
Excellent communication skills, maintaining high levels of professionalism at all times and the ability to present confidently to senior leadership.</li><li>
Excellent people management skills with the ability to lead and facilitate cross functional group meetings.</li><li>
Strong financial acumen and P&amp;L understanding.</li><li>
Confident negotiator and ability to read and understand legal documents.</li><li>
Demonstrates integrity and trust at all times whilst dealing with highly sensitive information.</li><li>
Strong organizational skills and ability to manage multiple projects and priorities concurrently.</li><li>
Excellent/high level networking skills to build and maintain relationships with key accounts and Principal/stakeholders/business partners.</li><li>
Must have proven leadership qualities, demonstrating the ability to lead, develop and motivate teams.</li><li>
Proficient in the English language. Italian, French or Arabic would be an advantage.</li><li>
Proven track-record of building collaborative working relationships with internal and external stakeholders.</li><li>
Ability to evaluate business opportunities and identify potential risks.</li><li>
Strategic and analytical thinking.</li><li>
A bias for action and a results-oriented approach.</li></ul></div></div>

Head of Brand Acquisitions and Concessions

<div></div><div>Al Tayer Insignia | Beauty Brand Manager &ndash; Beauty Distribution

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, Armani and newly added Gym Shark and The White Company, to name just a few! 


About The Role

We are looking for a brand passionate individual, who wants to help build Beauty Brands and develop brand strategy for new and existing brands across Al Tayer Beauty (UAE &amp; GCC).

The role will mean working and collaborating with our different business channels, helping to develop Trade/ Client experience proposition, vision, values, insights, competitive differentiation and target audience.

Brand development and budgeting is key skill in managing internal and external stakeholders. Managing the expectations and building strong relationships with the stakeholders is highly essential as you will be representing the department/ team, specially within the business and the externals. You will also work and align in close partnership with cross functional centralized departments and brand councils. 


What You&rsquo;ll Be Doing

Strategic Roles and Responsibilities
<ul><li> To ensure key performance indicators qualitative &amp; quantitative are achieved successfully</li></ul>
<ul><li> To develop &amp; drive trade, strong skills in building brand agenda across the portfolios.</li></ul>
<ul><li> Focus on brand expansion and the necessary skills to attract our target customers.</li></ul>
<ul><li> Help to structure research requirements based on market trend &amp; competitive analysis along the brand journey.</li></ul>
<ul><li> Should be data driven, leveraging target customer and competitive analysis to understand and make strategic decisions.
</li></ul><ul><li> Should be able to analyze the collated data, CRM information, as this will help us to understand customer insights and brand positioning.</li></ul>
<ul><li> Strong communication skills with trade growth in mind.</li></ul> 


Functional Roles and Responsibilities
<ul><li> Brand specialization with the purpose of strategic equities behind the brand, project character, and key differentiators with competition.</li></ul>
<ul><li> Lead day to day relationship with internal &amp; external stakeholders.</li></ul>
<ul><li> Lead budget management for full year along inventory OTB and A&amp;P allocation</li></ul>
<ul><li> Support all brand strategy requirements across the portfolio through development of new brands and any rebranding, working closely with the businesses.</li></ul>
<ul><li> Support all brand research requirements (brand development, tracker, brand evaluation) and ensures follow through action plans on findings.</li></ul>
<ul><li> Assist in development of School of strategic roll out vs initial expansion plan.</li></ul>
<ul><li> Support all brand capability building curriculum and agenda for coaching requirements in organization of all in person and remote training modules, collection, tabulation, and presentation of attendee feedback with alignment with brand.</li></ul>
<ul><li> Support maintenance of the brand intellectual property management with legal department
</li></ul><ul><li> Able to organize and deploy full working engagement calendars/events/ PR and lead the way with operational execution.</li></ul>
<ul><li> Able to simplify complex tasks/ assignments into simple and effective communication/ working tasks.</li></ul>
<ul><li> Able to plan and organize and juggle multiple priorities driving multiple concurrent projects in an agile environment.</li></ul>
<ul><li> Support maintenance of the brand intellectual contractual management with legal department</li></ul>
<ul><li> Support maintenance and management of a Brand Community Forum to discuss great brand work across business units, where the teams inspire each other with their work that has taken strategy into action and creates winning, innovative, and desirable brands that win hearts and minds of customers and drive customer lifetime value.</li></ul>
<ul><li> Support maintenance of the brand intellectual contractual management with legal department</li></ul> 


People Management Roles and Responsibilities
<ul><li> Guide and motivate subordinates to enhance performance and produce quality work.
</li></ul><ul><li> To identify key talent in the business and to ensure that a development plan is in place so that we are able to have a career pathway ready for the key seats in the business.</li></ul>
<ul><li> Prepare business reports monthly /periodically for submission to the Head of Distribution as well as to the stakeholders to enable them to monitor the brand image, and success of Trade plan, strategies, sales, inventory, and market intelligence.</li></ul> 


About You
<ul><li> 3 years&rsquo; + in the Beauty Retail space, in a similar role</li></ul>
<ul><li> Good knowledge of the strategic and financial indicators
</li></ul><ul><li> Previous experience managing Profit &amp; Loss Account</li></ul>
<ul><li> Fluent in English - Arabic / French language is an advantage</li></ul>
<ul><li> Strong written and verbal skills with the ability to simplify complex topics.</li></ul>
<ul><li> Strong communication skills and well-balanced personality, a person who can engage and influence leaders in the Business</li></ul>
<ul><li> Ability to work in a diverse environment, strong planning skills and ability to manage and monitor performance.</li></ul>
<ul><li> Familiar with GCC regional trends and insights, keeping a close eye on the brand trends.</li></ul>
<ul><li> Strong understanding of culture and regional sensitivities</li></ul></div>

Brand Development Manager

<div></div><div>About Us 


As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

About the Role 


Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty. 


What You&rsquo;ll Be Doing 


Functional Roles &amp; Responsibilities
<ul><li>Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</li>
<li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</li>
<li>Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li>
<li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li>
<li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li>
<li>Maintain personal grooming standards as advised by the Store Manager.</li>
<li>Maintain clean and organized display, fitting rooms and stock areas.</li>
<li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li>
<li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li>
<li>Recruit customers for the database, accurately entering their details on the POS system.</li>
<li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li></ul> 


About You 


Education/Certification and Continued Education
<ul>
<li>High School qualification</li></ul> 


Years of Experience
<ul><li> 3 to 4 years retail sales or customer service experience preferably in Luxury Jewelry</li></ul></div>

Sales Consultant - Luxury Jewelry - Russian & Arabic Speakers

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