
JOB_REQUIREMENTS
Employment Type
Not specified
Company Location
Not specified
Key Responsibilities:
- Answer incoming customer calls or make outbound calls.
- Provide accurate information about the company’s products or services.
- Handle customer complaints and work efficiently to resolve them.
- Record call details and notes accurately in the company systems.
- Transfer calls to the appropriate departments when necessary.
- Adhere to company policies, procedures, and quality standards.
- Meet required performance indicators (such as call time and customer satisfaction).
Job Type: Full-time
Application Question(s):
Education:
- High school or equivalent (Required)
Location:
Work Location: In person
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