Position Summary:
The 3rd Shift Manager will oversee loading, put away, receiving, and facilities operations, ensuring daily shipping and distribution processes run efficiently and customer orders are fulfilled accurately. The Manager must be analytical, well-organized, and excel in communication. They must be comfortable with paperwork and information systems, as well as have a strong knowledge of shipping and receiving best practices. They must have a clear leadership style that promotes accountability and teamwork. The Manager provides excellent customer service to both internal and external customers and demonstrates a strict level of confidentiality with all team members while serving as an ambassador of our culture.
Essential Functions:
-
Work 3rd shift hours, (Starting at 9:00pm) staying until all duties are complete.
-
Oversee loading, put away, receiving, and facilities, and facilitate workload as orchestrated by the Receiving and Put Away Managers.
-
Use software to track, check, prioritize, and route customer orders.
-
Sell and write orders.
-
Manage all important documents such as advanced shipping notices, packing slips, bills of lading, etc.
-
Direct the flow of orders from preparation to shipment.
-
Inspect labels, barcodes, and other features of completed orders.
-
Supervise and lead subordinate team members.
-
Manage the shipping department budget.
-
Collaborate with warehouse, drivers, dispatch, and other managers to optimize processes.
-
Train and develop new team members.
-
Accurately pick, pack, and load customer orders onto delivery vehicles.
-
Demonstrate company core values and best practices.
-
Exemplify dedication to customer satisfaction with superior experience.
-
Assign work orders to shipping staff and ensures paperwork is complete and accurate.
-
Investigate items not found by picking staff and make appropriate adjustments and reports.
-
Record daily attendance and ensure team members are compliant with proper PPE.
-
Sort, count, package, label, insure, unpack, and/or log inventory which is shipped.
-
Prepare routine reports and file shipping records.
-
Operate dolly, pallet jack, crane, and/or forklift in loading and unloading
-
supplies and equipment; may operate a shrink wrap machine.
-
Follow established departmental policies, procedures, and continuous quality improvement objectives.
-
Adhere to all Company safety rules, standards, and guidelines.
-
Perform other duties as assigned.
Required Knowledge, Skills, and Abilities:
-
Proven track record of managing a team in a warehouse environment.
-
Strong organizational skills and attention to detail.
-
Must possess strong mathematical aptitude.
-
Ability to prioritize multiple responsibilities and manage time effectively.
-
Must be able to communicate in English regarding the essential functions of the position.
Required Experience and Education:
- High school diploma or GED.
-
Five years of prior warehouse experience with a focus on distribution.
-
Four years of prior management experience with a focus on distribution, including direct management of teams and oversight of multiple departments.
-
Prior crane and cherry picker operations preferred.
Physical Demands:
-
Must be able to lift, carry, push and/or pull 50 lbs.
-
Requires visual, hearing, and speech acuity.
-
Requires the ability to stand and walk long distances for extended periods of time.
-
Exposure to extreme temperatures and elements, noise, and fumes.