Project Manager (Thamarat Platform)

About the Project: ​ A digital platform similar to "HungerStation" or "Careem NOW," but specialized in fresh agricultural products and their derivatives (vegetables, fruits, herbs, dates, honey, dairy products, etc. ​). It aims to connect farmers/traders directly with consumers (individuals or businesses) through a system for recommendations, ordering, and on-demand or scheduled delivery.

Key Responsibilities:

- Supervise all stages of the platform's development and operation.

- Manage the supplier onboarding process (farmers, food producers) and ensure they meet quality standards.

- Build user journeys (ordering, cancellation, delivery, payment, rating).

- Manage an on-ground operations team for product collection and delivery.

- Coordinate with the technical team to ensure the app is ready and the order system is accurate.

- Analyze daily data and make decisions to improve delivery times, reduce waste, and increase customer satisfaction.

- Handle challenges related to the sensitivity of agricultural products (such as spoilage, quality variation, seasonal availability).

- Maintain ongoing communication with suppliers and customers to build sustainable relationships.

Job Requirements:

- Minimum of 3 years' experience in managing operational projects or on-demand ordering and delivery platforms.

- Solid understanding of customer behavior on instant-order platforms.

- Knowledge of agricultural supply chains, seasonal cycles, and product sensitivity.

- Ability to manage relationships with farmers, traders, and end users.

- Good understanding of on-demand delivery technologies and automated matching models.

- Ability to work with cross-functional teams: operations, support, tech, and quality.

- Strong analytical and leadership skills with the ability to make real-time decisions.

Qualifications:

Education: Bachelor's degree in Business Administration, Agriculture, Logistics, or a related field.

Experience: Previous experience managing a delivery or e-commerce platform.

Preference for candidates with experience in the food or fresh produce sector.

Skills:

- Knowledge of ERP or supply chain management systems is a plus.

- Proficiency in data analysis and project management tools.

- Excellent communication skills with different groups (farmers, customers, drivers).