9-1-1 Fire and EMS Call Taker / Dispatcher

Central County Emergency 911 provides Fire and EMS dispatching services for the vast majority of St. Louis County, Missouri, as well as portions of Franklin and Jefferson Counties.

We are currently seeking 911 Call Takers / Dispatchers who will talk to the public to gather information about their emergency, dispatch Fire and/or EMS units, enter data into CAD, and monitor multiple radio channels. (Applicants selected for employment will start as a Call Taker and will have the opportunity to advance to the Dispatcher position.)

The next Academy will start the middle of July 2026.

TrainingCareer Growth

• Fully paid training academy beginning mid-July.
• Agency paid EMD, EFD, and CPR certifications (completed within 90 days).
• Ongoing skill development and advancement opportunities.
• Stable, long-term public safety career in a union environment.

What We're Looking For

• Calm, clear communication under pressure.
• Strong attention to detail and multitasking ability.
• Team focused with the ability to work independently.
• Minimum 30 WPM typing speed.
• Availability for 12hour shifts, including nights, weekends, holidays, and mandatory overtime.
• At least 18 years old with a high school diploma or equivalent.
• Prior Fire/EMS dispatch experience preferred, not required.

Hiring Process Includes:

• Online skills assessments.
• Virtual and in-person interviews.
• Job shadowing.
• Background investigation.
• Physical and drug testing.

PayBenefits

$27.18 per hour starting pay.

100% employer paid healthvision insurance for employee and family.

Dental reimbursement up to $2,000 per dependent annually.

Paid employee life insurance and short and long-term disability.

Employer paid retirement plan starting at 8.5% of earned wages + optional 457 plan.

Voluntary life, accident, critical illness, and hospital indemnity coverage.

Paid training, tuition assistance, uniform allowance.

Paid vacation, sick, and personal time.

Clean, safe, collaborative workplace.

Launch a rewarding public safety career where your skills, focus, and dedication contribute to saving lives every day!

(Please ensure emails from AAIM are not filtered to spam, as application and testing notifications will be sent electronically.)

Please visit our website for more information at www.cce911.org