911 Dispatcher

9-1-1 Dispatcher

Salary Range: $35,776.00-$47,737.04

Included benefits:

• 13 Paid Holidays per year
• Paid Vacation Time
• Paid Sick Time
• Paid Personal/Mental Health Days
• Paid Health/Dental/Vision Insurance (100% Paid by Agency)
• Retirement Plan

Do you want to get into Public Safety and help your community? Washington County Central Dispatch 9-1-1 is accepting applications for full-time emergency dispatchers.

Responsibilities and expectations include, but are not limited to:

• Have HS diploma or GED.
• Have strong verbal and written communication skills.
• Be able to work at least 40 hours weekly.
• Be able to work shifts including nights, weekends, and holidays as needed.
• Type at least 30-35 wpm.
• Work efficiently with Windows OS and Microsoft Office programs like Excel and Word.
• Pass drug screening.
• Pass a criminal background check and not be convicted of any felony.
• Be able to handle high-pressure situations and remain calm under stress.
• Be able to multitask and manage multiple emergency calls at the same time.
• Have excellent communication skills, both written and verbal.
• Be able to work in a fast-paced environment and respond quickly to emergency situations.
• Have strong attention to detail and be able to accurately document information.
• Maintain a professional and courteous demeanor at all times when interacting with the public, emergency personnel, and other colleagues.

Job duties include, but are not limited to:

• Receive and process emergency calls, including 9-1-1 calls, non-emergency calls, and calls from other agencies.
• Obtain relevant information from callers, such as the location of the emergency, the nature of the emergency, circumstances surrounding the emergency, and the contact information of the caller.
• Dispatch emergency services, such as police, fire, and ambulance, to the appropriate location.
• Communicate important information to emergency personnel, such as the nature of the emergency, the location, and any other relevant details via radio.
• Maintain contact with emergency services to ensure that appropriate assistance is provided to the caller.
• Provide pre-arrival instructions to the caller, such as CPR or other first aid instructions, when necessary.

Job Type: Full-time

Pay: $35,776.00 - $47,737.04 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person