911 Dispatcher/Communications Officer (Night Shift)

Description

If you are looking for a career opportunity where YOU can make a difference and be a part of your community’s vitality and well-being, then submit an application to be a 911 DISPATCHER / COMMUNICATIONS OFFICER. As a non-commissioned 911 Dispatcher/Communications Officer, you are the critical connection working directly with citizens and first responders during both emergency and non-emergency circumstances. 911 Dispatchers/Communications Officers are part of the Police Department’s communications center which is staffed 24 hours a day, 365 days a year.

Our Communications Officers work from the new, Co-located Emergency Dispatch Center located at 7010 N Holmes Street in Gladstone, MO. This new state-of-the-art facility was built to house 911 operators for Gladstone, Liberty and Clay County Sheriff’s Office.

Experienced applicants' annual pay rate will be commensurate with experience. Entry level salary is $26.92/hour ($56,000/year).

Schedule

• 12 hour shifts
• 7pm – 7am
• Every other weekend scheduled off
• 14 day schedule rotation, where you only work 7 days out of every 14 day rotation.
• Never scheduled to work more than 3 days in a row

Essential Functions

This position makes a difference in our community by the following (for a full list of essential functions, please refer to the job description):

• Work various shifts, to include weekends, holidays and overtime
• Operate a variety of phone, radio, and telecommunications equipment
• Receive emergency calls, transmit information, and coordinate responding units and agencies
• Use the proper codes, techniques, and procedures in dispatching first responders
• Access computer terminals to obtain, transmit, and record information
• Dispatch, track, maintain and respond to first responder activities
• Read and interpret maps and understand geographic features and street locations
• Speak clearly in a calm, controlled, and competent manner for emergency communications
• Listen and follow oral and written directions quickly and accurately
• Work independently as well as with a team, and develop and maintain working relationships
• Multi-task, use sound judgment, and work professionally under pressure with first responders and the public

Knowledge/Skills/Abilities

• To be considered for this position you will need to have a high school diploma or equivalent.
• No experience is necessary and full training will be provided to successful candidates.
• Previous public safety dispatch, college, military, or other applicable training or experience in public/customer service, radio or telephone communications, criminal justice, Fire/EMT, or emergency management, may be beneficial.
• Lateral applicants are encouraged to apply and depending on qualifications may not be required to complete the initial written examination.

The City of Liberty adheres to a drug-free workplace as defined by federal law.