911 Telecommunicator- Full Time

Department: 911 Communications
Compensation: Grade 64
Telecommunicator I: $38,724
Telecommunicator II: $40,656
Hours: Full Time, 12 Hour Rotating Schedule
Closing: Reoccurring
Hiring for 2 positions.

Position Objectives

Position will be required to receive; prioritize and dispatch emergency and non-emergency calls to
appropriate agencies and to provide emergency dispatch care by telephone. Applicant must be able to
obtain and disseminate accurate information in an efficient and professional manner to all agencies.
Must provide assistance to the public by providing a variety of information and direction; perform a
variety of Dispatch support duties and endorse a team environment. Applicant should be familiar with
FCC rules and regulations; possess excellent geographic knowledge of McDowell County. Applicant
should have experience and professional use of telephone and computerized two-way radio equipment.
Continuously analyze available information and monitor your channel along with assisting all other
communicators in the center.

Minimum Requirements

• Familiarity with FCC rules and regulations

• Geographic knowledge of McDowell County

• Experience in professional telephone use and customer service

• Experience in computerized two way radio equipment

• Experience in a communication center

• Pre-Employment drug screening and background check

• NC Driver’s License

Desirable Training and Experience

• High School Diploma or GED

• NCOEMS EMD EFD/EPD NC Certification and/or National

• NC Division of Criminal Information Certification

• CPR Certification

• Law Enforcement / DCI Experience

• EMT-Basic or Medical Responder

• Haz-Mat Awareness

• Incident Command System 100 200 700 800

Benefits

Benefited after 30 days

Medical, dental, and life insurance
Sick, vacation, and holiday pay
Membership in the Local Government Retirement System

Supplemental retirement 401k/457

How to Apply

PRE-EMPLOYMENT DRUG SCREENING AND BACKGROUND CHECK IS REQUIRED

APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.

McDowell County participates in E-Verify.

Applications are available:

• on our website:

www.mcdowellhrportal.org- under “Job Opportunities”

• McDowell County Administration Building(s):

60 East Court St Marion, NC 28752

25 W Fort Street Marion, NC 28752

Applications can be submitted:

• Online at www.mcdowellhrportal.org

• in person at the County Administration building:

60 East Court Street Marion, NC 28752

25 W Fort Street Marion, NC 28752

• or by Mail to:

McDowell County Human Resources

60 East Court Street Marion, NC 28752

• or by email to:

employment@mcdowellgov.com