ABA Billing Manager

About ABA Building Blocks
ABA Building Blocks (ABB) is a premier provider of business services for ABA, autism, and special needs agencies. Our mission is to support providers through operational expertise, industry knowledge, and exceptional client service so they can focus on delivering quality care. 

Position Summary

We are seeking a Billing Manager to lead and oversee our billing department. This role is ideal for someone who is passionate about ABA billing and excited to strengthen systems, mentor a team, and contribute to the continued growth of ABB’s revenue cycle management services. 

At ABA Building Blocks, people are our most important asset. We are a collaborative team of professionals who share a dedication for the ABA field and for helping providers succeed. The Billing Manager will play a key role in fostering a team-centered culture focused on communication, accountability, and continuous improvement. 

Billing Manager responsibilities include, but are not limited to:

• Lead the day-to-day operations of the billing department 
• Mentor and support billing specialists while fostering a collaborative, high-performing team environment 
• Assist with hiring, onboarding, and training of billing staff 
• Conduct performance reviews and hold regular 1:1 meetings with team members 
• Identify workflow improvements and implement processes that strengthen operational efficiency 
• Assign client accounts based on team capacity while maintaining an individual caseload 
• Oversee onboarding for new clients, including kickoff calls and documentation collection 
• Perform spot-check audits of accounts to ensure quality and accuracy 
• Support resolution of complex billing issues and client escalations 
• Maintain strong communication with clients and internal team members 
• Audit trackers and timekeeping systems to ensure accuracy of timesheets and client invoices 
• Stay informed on ABA billing trends, payor updates, and industry best practices 
• Consult with clients on billing systems and revenue cycle best practices 
• Develop and deliver RCM related trainings for staff and clients 
• Collaborate with the Contracting & Credentialing team and Vice President of Strategic Growth to support client success 

Requirements 

• Minimum 3 years of management experience 
• Strong understanding of billing systems, technology, and operational workflows 
• Ability to prioritize, pivot, and manage time effectively in a dynamic environment 
• Excellent written and verbal communication skills 
• Strong problem-solving and organizational abilities 
• Ability to lead, motivate, and mentor a team 
• Experience working in the field of Applied Behavior Analysis (ABA) 
• Full Revenue Cycle Management experience (eligibility, authorizations, claims, denials, AR follow-up, payor communication); contracting and credentialing experience a plus 
• Experience using billing systems such as CentralReach, ReThink/Tebra, Office Ally, AlohaABA, or similar platforms 
• Ability to learn new systems quickly 

Why Join ABA Building Blocks? 

This role offers the opportunity to contribute ideas, improve systems, and work alongside a team of professionals who are passionate about ABA, collaboration, and operational excellence. 

If you enjoy leading people, solving complex billing challenges, and helping ABA providers succeed, we’d love to hear from you.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Retirement plan

Application Question(s):

• How did you get started in ABA revenue cycle management, and which areas of the billing process do you enjoy working on the most (authorizations, claims, denials, AR follow-up, etc.)?
• Tell us about your experience managing or mentoring billing staff. How have you supported team members in improving performance or resolving challenges?
• Have you ever tracked performance metrics or KPIs in a billing department? If so, what metrics did you focus on and how did they help improve results?
• Describe a situation where you had to handle a challenging client issue related to billing or revenue cycle management. How did you approach the situation and what was the outcome?
• What excites you most about working in ABA revenue cycle management, and what made you interested in joining the team at ABA Building Blocks?
• List practice management systems and clearinghouses you have experience with:

Work Location: Remote