ABA Scheduler/Administrative Coordinator

We are a growing, mission-driven autism services organization dedicated to providing high-quality clinic-based ABA therapy for children and families. We are seeking a highly organized, proactive, and dependable Scheduler / Administrative Coordinator who understands the fast-paced nature of ABA operations and can help keep our clinics running smoothly.

Position Overview

This role is ideal for someone with experience in ABA scheduling who understands staff-to-client scheduling, authorizations, attendance management, and the moving parts of a clinic environment. Additional experience in billing, credentialing, or healthcare administration is a strong plus.

You’ll be the person who keeps the trains running on time. If chaos walks in the door, you politely hand it a clipboard and organize it.

Key ResponsibilitiesScheduling & Operations

• Manage daily and ongoing schedules for clients, RBTs/BTs, and BCBAs
• Coordinate clinic-based therapy schedules based on staff availability, client hours, and authorizations
• Fill open shifts and adjust schedules for cancellations, call-offs, vacations, and changes in availability
• Communicate schedule updates promptly with staff and families
• Maintain accurate schedules within practice management software

Administrative Support

• Assist with intake coordination and onboarding new clients
• Track attendance, cancellations, and utilization of authorized hours
• Maintain organized records and internal documents
• Support front office operations and clinic communication

Bonus Skills (Preferred but Not Required)

• ABA billing / claims follow-up
• Insurance benefit verification
• Provider credentialing / recredentialing
• Prior authorizations

Qualifications

• Required: Experience scheduling in an ABA clinic or behavioral health setting
• Strong understanding of ABA staffing models (RBT/BT/BCBA schedules)
• Excellent organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong communication skills with staff and families
• Professional, reliable, and detail-oriented
• Proficiency with scheduling software, Excel, Google Workspace, or EMR systems

Preferred Qualifications

• Experience with ABA software platforms such as CentralReach, Rethink, Motivity, etc.
• Knowledge of insurance billing or credentialing workflows
• Previous healthcare office management experience

What We Offer

• Supportive leadership team
• Meaningful work helping children and families
• Opportunity for growth and expanded responsibilities
• Competitive compensation
• Stable, long-term position with a respected organization

How to Apply

Please submit your resume along with a brief summary of your ABA scheduling experience and any additional experience in billing, credentialing, or administration.

We are looking for someone who can solve problems, stay calm under pressure, and keep operations moving. If that sounds like you, we’d love to hear from you.

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Medical scheduling: 1 year (Preferred)
• Medical billing: 1 year (Required)

Work Location: Hybrid remote in Geneva, IL 60134