Abuse Intervention Program - Case Manager (Administrative – Part Time)

Position Summary

We are seeking a highly organized, detail-oriented AIP Case Manager to provide administrative support and participant coordination for our Abuse Intervention Program (AIP). This is a non-clinical role focused on case tracking, referral communications, follow-up coordination, and program compliance support. The ideal candidate is professional, tech-savvy, and comfortable working with diverse populations in a trauma-informed environment.

This position is part-time (20–25 hours/week) and is ideal for an MSW graduate seeking flexible, meaningful work—or a bachelor’s-level professional with strong case management and administrative experience.

Key Responsibilities

• Schedule intake assessments, orientations, and follow-up sessions with program participants
• Track attendance and follow up with participants who miss sessions
• Draft and send participant correspondence including:
• Non-compliance letters
• Completion and discharge letters
• Payment reminder letters
• Maintain accurate and up-to-date client records and communication logs

• Input and maintain client referral, intake, and progress information in two case management systems
• Ensure all data entry is accurate, timely, and audit-ready
• Compile documentation for grant reporting, audits, and internal compliance reviews
• Troubleshoot and learn software systems with training (computer literacy required)

• Serve as liaison between AIP and referring agencies (e.g., courts, prosecutors, probation)
• Respond to referral inquiries and update agencies on client status
• Assist with printing, organizing files, and other office tasks necessary to maintain AIP functionality
• Provide back-up support to other team members as needed

Qualifications

:

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field
• At least 1 year of experience in case management, program coordination, or related administrative role
• High proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong organizational and verbal/written communication skills
• Ability to quickly learn new software and data tracking systems
• Cultural humility and ability to engage diverse populations with respect and professionalism
• Excellent attention to detail and follow-through

• Master’s Degree in Social Work (MSW)
• Experience working with domestic violence programs, criminal justice systems, or behavioral intervention programs
• Experience using client management systems
• Bilingual English/Spanish is a plus

Compensation & Terms

• $25–$30 per hour, commensurate with education and experience
• Part-time (W-2)
• This position does not include benefits

Job Type: Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: 20 – 25 per week

Work Location: In person