Opportunity: Office Administrator – ACA Health Insurance Agency Position Overview
We are seeking a detail-oriented and organized Office Administrator to support our ACA (Affordable Care Act) Health Insurance Agency. The primary responsibility of this role is to review and verify health insurance policy submissions for accuracy and compliance using HealthSherpa and TLD systems. This position plays a critical role in maintaining data integrity, ensuring proper documentation, and identifying policies that do not meet company requirements.
Key Responsibilities: Policy Verification & Quality Control
- Review submitted ACA health insurance policies in HealthSherpa and TLD.
- Verify that all policy information has been entered accurately and completely.
- Identify and document errors, discrepancies, or missing information.
- Ensure policies meet agency standards and carrier requirements.
Document Management
- Upload required supporting documents for policies with missing or incomplete documentation.
- Maintain organized electronic records and ensure all files are properly stored.
- Track outstanding documentation and follow internal procedures to resolve them.
Compliance & Reporting
- Flag and record policies that do not meet agency guidelines or compliance standards.
- Maintain logs of rejected, incomplete, or problematic submissions.
- Communicate findings to management and appropriate team members.
- Assist with audits and quality assurance reviews as needed.
Administrative Support
- Perform general administrative and data entry tasks.
- Maintain accurate records and reports related to policy processing.
- Support office operations and assist team members with administrative requests.
Qualifications
- NO EXPERIENCE REQUIRED - We will train the right candidate
- Previous administrative, insurance, healthcare, or data entry experience is a plus.
- Experience with HealthSherpa, ACA Marketplace enrollment, or health insurance processing is a plus.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Proficiency with google sheets and web-based systems.
- Ability to handle confidential information professionally.
Skills & Competencies
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail.
- Ability to identify errors and inconsistencies quickly.
- Effective written and verbal communication skills.
- Self-motivated and able to work independently.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
Job Type
- Full-Time
- In-Office
- Flexible hours
- Monday - Friday (no weekends required)
Compensation
- $500 base per week with no experience
- Oppurtunty for growth and increased salary with experience.
Pay: $500.00 per week
Work Location: In person