Academic Success Counselor

Overview

The Academic Success Centre (ASC) supports RIT Dubai students in navigating academic challenges. We offer academic counseling, skills development courses, and a wide range of student support resources. The academic success counselor will coach undergraduates through academic difficulties, deliver engaging courses, and help build a stronger ASC.

Responsibilities

• Student Counseling & Support
  • Conduct individual counseling sessions to help students with academic planning, time management, and study strategies.
  • Monitor and follow up on students facing academic difficulties, including those on performance alerts or academic suspension.
  • Develop personalized action plans with students to help them recover academically.
• Course Facilitation
  • Deliver the RIT365 course to first-semester students, covering academic skills, university transition, and life skills.
  • Facilitate study skills workshops for at-risk students, adapting content to meet the needs of diverse learners.
  • Develop and continuously improve course materials, lesson plans, and educational resources.
• Administration & Operations
  • Maintain accurate student records, session logs, attendance reports, and academic progress documentation.
  • Prepare regular reports on student performance trends, centre usage, and program effectiveness.
  • Organize and support ASC events such as orientation days, study groups, exam prep workshops, and awareness campaigns.
  • Promote ASC services to the student body via social media, digital newsletters, and campus outreach.
• Collaboration & Program Development
  • Partner with faculty and departments to identify students in need of early intervention and academic support.
  • Contribute to the design and improvement of ASC programs, aligning initiatives with evolving student needs.
  • Support the continuous growth of the ASC as the team scales from one to two counselors.
• Additional Duties
  • Perform any other related tasks as assigned / needed.
  • Ensure compliance with all relevant (internal and external) regulations including QHSE requirements using RIT policies and procedures as appropriate.

Qualifications

• An accredited Master's degree in Education, Psychology or equivalent.
• Fluency in English, both spoken and written.
• Minimum 2 years of experience in academic counseling, teaching, or a student support role.
• Prior experience working closely with university-age students is highly valued.
• Exposure to course facilitation, workshop delivery, or curriculum design is a plus.
• Knowledge of Forecasting and Analytics Tools.
• Ability to work under pressure, multi-task, and meet deadlines.
• Accuracy and attention to detail.
• Self-driven, motivated, supportive, team player and transparent.