Academic Support Assistant, Math/ESS

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Mathematics and Earth & Space Science

Performs a variety of office support duties for specified units/departments relaying and resolving routine telephone and/or walk-up inquiries, scheduling calendar items, events and meetings, assisting with general administrative inquiries, processing forms, and establishing and maintaining records. Edits and proofreads documents to ensure accuracy. 

Significant Duties & Responsibilities include: Provides support such as answering the telephone, e-mail and voice mail and greeting people; by assisting, answering questions, taking messages or referring to the appropriate person while maintaining a welcoming reception.; Resolves and/or refers to routine administrative problems and inquiries, including answering and responding to requests for information, and submitting eQuests.; Acts as liaison between faculty, students and other university units/departments and centralized services pools.; Maintains student records including majors, advisor-advisees, graduation lists, donor lists, scholastic awards and scholarship recipients for the department.; Manages and enters textbook information on Barnes & Noble platform.; Assists with faculty searches in preparing and maintaining applicants¿ data for both units/departments.; Assists Chairs with the collection, distribution and forward movement of new hires including use of Manager Self-Service and Docusign.; Prepares for new faculty and student assistant hires and assembles new hiring packets for both units/departments.; Processes various departmental documents such as preparing and reviewing reports and documents including Part-Time faculty agreements, contracts, CPR and APR reports.; Coordinates new faculty onboarding needs (i.e., offices, computers, keys, mailboxes, distribution lists, etc.).; Make copies and scan tests, exams, handouts and other items as needed for classes and the departments.; Acts as liaison between faculty and the office of Accommodation and Accessibility in the distribution of exams for students with accommodation.; Works with faculty, staff, students, parents, alumni and the public to exchange factual program information and explanation of rules, regulations, practices or functions.; Processes incoming mail and handles any mass and/or special mailings for the department.; Assists in planning and executing conferences, workshops, meetings and other departmental events including; Major/Minor luncheons (getting quotes and purchasing food, food delivery, and set up/clean up), Recruiting events (collecting student names from faculty, typing the recruiting letters and envelopes, distributing them to faculty).; Maintains appointment schedules and calendars, and handles room reservations for faculty, students and departmental events including, conference rooms, facilities and classrooms.; Creates and manages CARF paperwork in connection with departments and lab software.; Processes Department Scholarships; posting dates, notifying financial aid and foundations, and following up on disbursements.; Assigns manually in Banner the secondary advisor status to faculty advisors each semester under the direction of the department chairs or program coordinators.; Maintains the bulletin boards and informational signage in University Hall and Jordan Hall for the two departments.; Assists in maintaining departments' websites (including coordinating with UITS and University Relations on updates and projects), brochures, newsletters and social media platforms.; Collects and uploads syllabi to Syllabus Archives, collects and submits course information to Section Data Entry shared services and collects and submits office hours to the Chair.; Attends department meetings, provides general support/administrative updates and takes meeting minutes.; Makes arrangements for maintenance of office equipment.; Maintains ledger of departmental inventory.; Maintains all departmental files and faculty records.; Acts as liaison with centralized services to report budget status (including department and foundation funds, lab fees) to the Department Chairs on a monthly basis.; Handles special projects and performs other general support/administrative duties as assigned by the Department Chairs/coordinator. 

Required Qualifications include: Three to five years' experience in secretarial/administrative support.; Ability to communicate effectively with others, with diplomacy, tact and confidentiality when responding to questions from students, parents, employees, supervisors and the general public.; Ability to work amicably with all levels of faculty, staff, management and external constituencies.; Time management skills and the ability to multitask are essential to the successful performance of this position.; Working knowledge of Microsoft Office Suite with an emphasis on Word and Excel.; Able to update and manage departmental websites. 

The proposed annualized salary range for this position is $35,868 - $38,852 and includes full benefits.

Knowledge, Skills, & Abilities include: Excellent interpersonal and organizational skills.; The ability to communicate effectively both orally and in writing.; Continually monitor and recommend improvements with departmental processes in response to changing needs.; Strong familiarity with Microsoft Office, email, and Calendar.; Thorough knowledge of the principles of modern office management, and equipment.; Knowledge and understanding of FERPA, and the ability to maintain confidentiality with regard to student and personnel records.; Ability to understand and föllow specific instructions and procedures.; Willingness to be flexible.; Demonstrated customer service skills. 

 If you have any questions, please contact William Muse, Hiring Manager, via email at muse_william@columbusstate.edu.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

• Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
• Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
• Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
• Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
• Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
• Servant Leadership: Leading through ethical empowerment and service.

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: 

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
• Pre-employment drug testing for positions with high-risk responsibilities.
• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.

 *Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *

 For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

 All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. 

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel

• Position of Trust

Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.