Academy Maintenance Technician

Description:

The Maintenance Technician plays a crucial role in ensuring that the BHA Academy environment is safe, clean, functional, and supportive of high-quality educational and therapeutic programming. This position is responsible for conducting preventive maintenance, performing repairs, maintaining the building and grounds, addressing safety needs, and supporting day-to-day facility operations.

Aligned with the BHA Academy Core Values—including Structure Builds Safety, Professionalism in Every Moment, Positivity Drives Progress, and Advocacy Through Action—the Maintenance Technician helps create a school environment where students and staff can learn, work, and thrive. This role requires attention to detail, strong organizational skills, professionalism, and the ability to work both independently and collaboratively.

KEY RESPONSIBILITIES:

Compassion with Purpose

• Maintain a school environment that reflects care, dignity, and respect for the students we serve.
• Respond promptly and sensitively to maintenance needs that directly impact student safety, comfort, or learning conditions.
• Support staff following behavioral or crisis incidents by restoring spaces quickly, safely, and respectfully.

Structure Builds Safety

• Perform routine preventative maintenance tasks, including, but not limited to, HVAC filter changes, equipment checks, interior paint touch-ups, and wall patching.
• Maintain clean, organized, and hazard-free environments across classrooms, hallways, restrooms, therapy rooms, and outdoor spaces.
• Complete snow and ice removal to ensure safe access to buildings and walkways.
• Conduct regular safety checks, identifying and correcting hazards (e.g., loose fixtures, damaged furniture, blocked exits).
• Follow established procedures for maintenance request tracking and timely resolution.

Professionalism in Every Moment

• Demonstrate reliability, accountability, and integrity in completing maintenance tasks with high quality and timeliness.
• Communicate professionally with staff, students, families, and vendors.
• Maintain discretion and confidentiality when working in student areas or near sensitive information.
• Present oneself in alignment with BHA appearance and professionalism standards.
• Adhere to OSHA, universal precautions, and internal safety protocols when cleaning biohazards or bodily fluids.

Positivity Drives Progress

• Approach unexpected maintenance challenges with problem-solving and a solutions-oriented mindset.
• Remain flexible and positive during periods of high need or urgent facility issues.
• Support staff by offering assistance when maintenance concerns impact instructional environments.

Education is Empowerment

• Seek to understand the unique needs of a therapeutic school environment and how facility conditions impact student learning and well-being.
• Participate in required trainings, including safety, crisis prevention, and emergency response procedures as appropriate.
• Learn and apply new skills related to building maintenance, technology systems, or safety standards as needed.

Consistency Creates Change

• Complete preventative maintenance schedules consistently and thoroughly.
• Maintain accurate logs of repairs, inspections, and completed tasks.
• Ensure continuity of facility operations by addressing small issues proactively before they escalate.
• Uphold consistent standards of cleanliness, organization, and safety throughout the building and grounds each day.

Reunification is Our Mission

• Support the Academy’s mission by ensuring that all environments reflect readiness for learning, therapeutic work, and growth.
• Maintain facility conditions that contribute to stabilizing student behavior and preparing them to return to less restrictive school settings.

Advocacy Through Action

• Identify facility or safety needs that may impact student success and communicate them promptly to leadership.
• Advocate for safe, well-maintained spaces that promote dignity, belonging, and equal access for all students.
• Take initiative to correct hazards or concerns immediately when possible.

Other Duties

• Perform other duties and special projects to support various organizational initiatives as assigned.
• Perform general repairs (patching walls, repairing furniture, replacing ceiling tiles, tightening fixtures, etc.).
• Touch-up and maintain interior paint throughout the building.
• Clean, sanitize, and restore areas following behavioral incidents or biohazard exposure.
• Maintain building grounds including snow removal, leaf blowing, trash removal, and general outdoor upkeep.
• Support setup, breakdown, delivery, and relocation of furniture and equipment.
• Conduct routine walk-throughs to identify maintenance or safety concerns.
• Maintain inventory of maintenance supplies and notify leadership when items need replenishing.
• Support emergency protocols, including shutting off water valves, responding to leaks, or securing unsafe areas.
• Coordinate with external vendors when specialized repair services are needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS

The physical demands described below represent those required to perform the essential functions of this position successfully. Reasonable accommodations may be made, as required by law, to enable qualified individuals with disabilities to perform these functions safely and effectively. However, employees must be able to perform the essential duties in a manner that ensures the safety and supervision of students at all times.

Additional Conditions and Expectations:

• Must maintain professionalism and emotional regulation when working near students exhibiting unsafe or unpredictable behaviors.
• Must adhere to all safety protocols, universal precautions, OSHA standards, and internal BHA guidelines.
• Must remain alert, aware, and responsive to emergent maintenance issues that may pose safety risks.
• Must maintain confidentiality and respect for students, families, and staff at all times.
• Work hours may shift seasonally or based on building needs, including early morning snow removal or urgent facility concerns.

ACCESS TO PHI: The Maintenance Technician may have access to Protected Health Information (PHI). Employees must always protect the confidentiality of all client information. This includes adhering to all BHA policies and all applicable state and federal regulations regarding Protected Health Information (PHI). Sharing, discussing, or disclosing PHI in any form—verbal, written, electronic, or visual—is strictly prohibited unless explicitly authorized and required for job duties.

EQUAL EMPLOYMENT: Equal Opportunity is and shall be provided for all employees and applicants for employment based on their demonstrated ability and competence without unlawful discrimination based on their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted so as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

ADA STATEMENT: To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

ACCOUNTABILITY/IMPACT (Degree of answerability for actions, consequences of errors in judgment, and legal liabilities): Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact KCBHH’s reputation.

Requirements:

QUALIFICATIONS: Education & Experience:

• High school diploma or equivalent required.
• Two years of experience in facility maintenance, building operations, grounds care, or a related field preferred.
• Experience in a school, healthcare, or behavioral setting is beneficial but not required.

Skills & Competencies

• Basic knowledge of carpentry, painting, plumbing, electrical, and general building repair.
• Ability to prioritize and manage multiple tasks with minimal supervision.
• Ability to maintain professionalism in high-pressure or urgent situations.
• Strong communication and teamwork skills.
• Ability to safely use hand tools, power tools, ladders, and maintenance equipment.
• Ability to maintain confidentiality and adhere to safety protocols.
• Organizational and time management proficiency.

Additional Requirements:

• Must maintain sufficient physical stamina, balance, and coordination to complete maintenance tasks safely in a dynamic school environment.
• Must be able to safely lift, move, assemble, and disassemble furniture, equipment, and materials.
• Must demonstrate the ability to remain calm, alert, and physically capable during urgent or emergency facility situations.
• Must be able to use ladders, lifts, and maintenance equipment safely and in compliance with OSHA regulations.
• Must be able to implement universal precautions when cleaning or disinfecting areas exposed to bodily fluids.
• Must possess the fine motor, gross motor, and sensory abilities to operate tools, equipment, technology systems, and building infrastructure.

WORKING CONDITIONS
The working conditions described here represent those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made, in accordance with applicable law, to enable qualified individuals with disabilities to perform these functions safely and effectively. However, employees must be able to perform the essential duties in a manner that ensures the safety and supervision of students at all times.