Account Coordinator

Job Title:  Account Coordinator 

Department:  Marketing  

Reports To : VP Agency Services 

Location : York, PA 

Employment Type:  Full-Time / Hybrid 

Job Summary:

As an extension of the Marketing Team, the Account Coordinator is responsible for supporting client work, monitoring project budgets, conducting research, and fulfilling orders for branded merchandise, collateral, and a variety of other client materials. This role will provide administrative support for all Marketing Works clients and our internal Marketing Team. 

Key Responsibilities

Client Services Support 

• Assist with day-to-day client and partner support including coordination of deliverables and campaign updates. 
• Help track marketing expenses and meet client budgets. 
• Maintain project timelines, task checklists, and status updates to ensure deadlines are met. 
• Assist with vendor quotes and budget reporting. 

Ordering & Special Event Fulfillment 

• Manage inventory of promotional items and event materials. 
• Process and track orders for all client materials, branded collateral, signage, and giveaway items to ensure timely delivery. 
• Work with vendors and internal teams to maintain quality and brand standards. 
• Assist with coordination of clients’ community events and sponsorships by assembling and organizing booth materials, branded items, signage, and documentation. 
• Support on-site logistics (as needed), including occasional travel or remote event assistance. 

Market Research 

• Design and distribute surveys, conduct focus groups, and manage the collection of primary data. 
• Compile and distribute acquired data to identify potential markets, customer segments, and opportunities for growth. 

Administrative Support

• Support in coordinating meetings, preparing materials, and distributing notes when requested. 
• Assist with incoming phone traffic and monitor voicemail daily. 

Other Responsibilities as Requested

• May be asked to assist with light design work and content edits. 
• Maintain organized files for client assets and campaign documents. 
• Jump in to support special projects, team initiatives, or urgent marketing needs. 

Qualifications

• 1–3 years of experience in marketing or project management required. 
• Exceptional organizational skills being detail-oriented with strong time management skills. 
• Bachelor’s degree in Marketing, Communications, Business, or related field preferred. 
• Excellent written and verbal communication skills. 
• Willingness to travel occasionally or assist with off-hours event support. 
• Familiarity with project management tools, design platforms, and Microsoft Office. 
• Both a left and right brain thinker. Creative yet analytical. 
• Ability to work collaboratively in a team environment. 

Key Competencies

• Organization 
• Project Management 
• Problem-Solving 
• Communication & Collaboration 
• Adaptability & Flexibility 

Working Conditions

• Full-time, hybrid position. 
• May require occasional travel to meet with clients, attend industry events, or conduct on-site research.