Account Coordinator- Clinical Field Specialist

Clinical Field Specialist- MEDICAL DEVICE - Bilingual in Spanish is mandatory!

Coverage Locations can be from the following:

(Boca Raton, Port St. Lucie, Fort Lauderdale, West Palm Beach , Palm Beach Gardens and Lake Worth)

Full-Time - Compensation: $60,000-$65,000( Commensurate with experience)

ROLE OVERVIEW

We are seeking a driven and detail-oriented Clinical Field Specialist to join our growing MedTech team. In this patient-facing, field-based role, you will serve as the primary clinical liaison—partnering with internal teams, healthcare providers, and patients to support every stage of the care pathway: from patient identification and coverage verification through product fitting, education, and outcomes follow-up.

Your impact will be defined by clinical expertise, service excellence, and operational follow-through—ensuring patients access therapy and providers can integrate it seamlessly into daily clinical workflows.

WHY JOIN US

Join a mission-driven MedTech organization advancing patient outcomes through clinical partnership, field-based support, and operational excellence. This role offers direct, meaningful impact, every interaction you have improves a patient's access to therapy and a provider's ability to deliver it.

Mission-aligned work with visible, measurable patient outcomes

Collaborative team environment with strong internal support infrastructure

Opportunity to grow your clinical career in a high-impact, field-based MedTech role

Competitive hourly compensation with experience-based increases

KEY RESPONSIBILITIES

Patient & Provider Support

Deliver on-site clinical support to physicians, nursing staff, and allied health teams through patient evaluation, product ordering, fitting, and follow-up visits

Serve as the primary point of contact for patient education on product application, compliance, and outcomes—ensuring confidence and adherence from day one

Provide hands-on support in wound care, lymphedema, vascular, rehabilitation, or compression therapy environments as required by territory needs

Order Management & Documentation Collaborate with internal support teams to ensure accurate clinical documentation, insurance coverage requirements, and timely order minimizing delays to patient access

Maintain precise, up-to-date records of patient status, field activity, and case progress within CRM/documentation systems

Clinical Workflow Integration

Partner with healthcare teams to build efficient, repeatable protocols for product utilization—reducing friction and improving consistency across provider sites

Identify and communicate field-level insights to internal teams to drive continuous improvement in patient experience and operational outcomes

Travel throughout assigned region to support patient needs, clinical fittings, and partner facility engagement

QUALIFICATIONS

2–3 years of clinical or patient-facing healthcare experience (e.g., Medical Assistant, Physical Therapist Assistant, Certified Nursing Assistant, or comparable role)

Demonstrated ability to deliver hands-on patient support in a clinical or field-based setting with professionalism and compassion

Clear, effective communicator with both clinical professionals and patients across diverse demographics

Highly organized and self-directed—able to manage multiple active patient cases across geographically dispersed locations without close supervision Comfortable with regional travel including overnight stays and drives of 5+ hours; travel expectation approximately 50–75% of the time

PREFERRED SKILLS & EXPERIENCE

Experience in DME, compression therapy, lymphedema management, wound care, or vascular/rehabilitation settings

Familiarity with patient education, clinical fittings, prior authorization, or care coordination workflows

Exposure to insurance verification or payer requirements common in DME/HME environments Bilingual proficiency in Spanish is a strong plus

Apply now to join a team where your clinical expertise creates real-world impact.

Pay: $60,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person