Account Executive

Job Overview
We are seeking a dynamic and motivated Account Executive to join our vibrant sales team! In this role, you will be the driving force behind building strong client relationships, identifying new business opportunities, and delivering exceptional customer service. Your energetic approach and excellent communication skills will help expand our client base and ensure customer satisfaction. This paid position offers a fantastic opportunity to develop your sales expertise in a fast-paced, supportive environment. If you’re passionate about connecting with people, multilingual communication, and making a positive impact, this is the perfect role for you!

Duties

• Engage with potential and existing clients through outbound calling to promote our products and services.
• Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
• Conduct data entry accurately to update client records, sales activities, and follow-up schedules using Microsoft Office tools.
• Provide outstanding customer support via phone, email, or chat, ensuring all inquiries are addressed promptly and professionally.
• Assist with client onboarding processes, including explaining product features and gathering necessary information.
• Collaborate with team members to achieve sales targets and improve overall client satisfaction.
• Maintain excellent phone etiquette and communication skills to foster trust and confidence with clients.

Skills

• Multilingual abilities with proficiency in English; additional languages are a strong plus.
• Proven experience in sales, customer support, or call center roles with outbound calling responsibilities.
• Strong communication skills, both verbal and written, with the ability to engage diverse audiences effectively.
• Excellent computer skills including Microsoft Office applications (Word, Excel) and data entry accuracy.
• Familiarity with customer service best practices, including call etiquette and active listening techniques.
• Ability to analyze client needs and provide appropriate solutions quickly.
• Experience in cash handling or processing transactions is advantageous but not required. Join us as an Account Executive where your enthusiasm fuels your success! Bring your energy, communication prowess, and passion for client service to help us grow while advancing your career in a rewarding environment!

Job Type: Full-time

Pay: $58,837.13 - $70,857.62 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance

Work Location: Hybrid remote in Buffalo, NY 14210