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Account Executive - Customer Relation

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Job Description: Account Executive - Customer Relation

Job Title: Account Executive
Location: Santacruz (E), Mumbai
Experience: 5–6 years in account management, preferably in offline marketing, branding, or retail execution

CTC: ₹40k to ₹45k CTC per month

About Brandola

Brandola is one of India’s fastest-growing offline branding and POSM execution companies. We manage end-to-end in-store branding, recce, installation, logistics, and vendor coordination across 500+ cities. Our team is driven by quality, speed, and operational excellence, delivering seamless and impactful execution for leading consumer brands.

Role Overview

We are looking for a proactive and detail-oriented Account Executive to support our client servicing and project management functions. In this role, you will act as a key link between clients and internal teams, ensuring clarity, alignment, and smooth project execution from start to finish.

Key Responsibilities

· Assist the Account Manager in day-to-day communication with clients for updates, approvals, and clarifications.

· Track project progress across all stages including recce, design, production, dispatch, and installation.

· Maintain client trackers, internal dashboards, and documentation on Google Drive/Sheets.

· Coordinate with the design, procurement, and project teams to ensure timely execution.

· Prepare and share store-wise installation reports, POE documentation, and post-activity reports.

· Follow up with vendors, partners, and on-ground teams for real-time updates and issue resolution.

· Facilitate clear and consistent communication between clients and execution teams.

· Support invoice preparation, POE collation, and submission of final reports to clients.

Requirements

· Bachelor’s degree in any discipline (Marketing or Commerce preferred).

· 1–3 years of experience in client servicing, account management, or project coordination.

· Excellent verbal and written communication skills.

· Strong working knowledge of Excel and Google Sheets.

· Ability to multitask and prioritize in a fast-paced work environment.

· Positive attitude, ownership mindset, and eagerness to learn.

· Experience in offline marketing, branding, retail execution, or events is an added advantage.

Why Join Brandola?

· Work directly with some of India’s biggest consumer brands.

· Fast-paced, high-growth environment with a young and motivated team.

· Opportunities to grow into roles such as Key Account Manager or Project Lead.

· Open culture with flat hierarchy and collaborative work style.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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