Account Management Internship

About Headspace Media
Headspace Media is an award-winning marketing agency specializing in digital strategies, including e-commerce, digital advertising, website development, marketing automation, and video production. With accolades such as multiple filmmaking awards and an Emmy® win, as well as recognition in website development, we are dedicated to helping businesses grow through innovative marketing solutions. Learn more at www.headspace.media.

Overview

We're looking for an Account Management Intern to support client work and help keep projects organized, accurate, and moving forward.

This role sits at the intersection of client communication and project execution. You'll work closely with the Account Manager to translate project updates into clear client-facing communication, make sure details don't slip through the cracks, and support reporting and quality assurance across accounts.

You'll start by learning our systems and supporting day-to-day account work, then take on more ownership as you get up to speed.

What You'll Do

• Draft and manage meeting recaps and action items, with clear next steps and accountability
• Help maintain and update an Account Management dashboard that tracks key updates, risks, and client dependencies
• Review creative and deliverables from a client's perspective — checking for accuracy, clarity, and alignment with what was promised
• Support client reporting by pulling data and building initial drafts
• Identify and flag risks, inconsistencies, or missing information across projects
• Organize files and maintain clean, structured documentation across accounts

What You'll Gain

• Real experience managing live client work across multiple projects and deadlines
• The ability to write clear, professional communication (recaps, updates, reports) that actually gets used
• Hands-on exposure to how marketing performance is tracked and communicated to clients
• An understanding of how to spot risk early, prioritize well, and keep work moving
• Practical experience with the tools and systems used in a working agency environment

Essential Qualifications

• Strong written communication skills — clear, concise, and non-academic
• High attention to detail and a habit of catching errors before anyone else does
• Organized, with the ability to manage multiple tasks simultaneously
• Proficiency in Google Workspace (Docs, Sheets, Drive)
• Ability to learn new tools and systems quickly
• Writing samples that show practical communication (emails, content, etc.)
• Experience using AI tools (e.g., ChatGPT, Claude) to draft, edit, or organize work efficiently

Preferred Qualifications

• Experience creating written content for a real audience (social media, newsletters, blogs, client work)
• Experience managing tasks or deadlines in a professional, academic, or extracurricular setting (internships, student orgs, freelance work)
• Comfortable working in Excel or Google Sheets, including:
• Basic formulas (SUM, AVERAGE, IF)
• Sorting and filtering data
• Cleaning and organizing datasets
• Creating simple tables or trackers

Eligibility

Preference will be given to students:

• Enrolled in a school in Westmoreland/Fayette County, PA.
• Residing in Westmoreland/Fayette County, PA.

Pay: Up to $15.00 per hour

Work Location: In person