Account Management Internship Opportunities

Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

• Onboarding and introduction to Microsoft s mission, culture, strategy & structure.
• Technical skilling to obtain globally recognized Microsoft technical certifications.
• Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

• Joining as an Account Management Intern for on-the-job shadowing and training.
• Mentorship and coaching sessions.
• Supporting Microsoft teams in digital transformation projects.
• Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Responsibilities:

• You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience.
• You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts.
• You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.
• You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts.
• You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.