Account Manager

Detailed Responsibilities:

• Manage clients’ accounts.

• Meet clients and gather necessary information to conclude deals and guarantee project delivery based on contract requirements (might require traveling).

• Build strong, long-term client relationships and maintain frequent contact.

• Proposal writeup and communication with clients.

• Upsell and approach old and new clients for new services.

• Gather leads by calling potential clients, visiting exhibitions and conferences.

• Update project management system and CRM.

• Discuss and brain storm project concept/ideas with the involved team members.

• Reviewing deliverables and client comments on project to ensure best standards.

• Inter-department communication with design, development, social media, IT, and Accounting teams through emails for tasks related to signed or potential projects.

• Follow up on Project with supervisor and present a monthly report of activities.

• Update Client list with their emails, phone numbers and addresses.

• Gather content for Newsletter or Mailing that is sent to clients for new products, offers and newly signed Clients.

• Advise / manage IDV social media.

• Updating profile and website with latest products and clients by communicating with data entry team.

• Stay up-to-date with digital technology trends.

Required Reports:

English Language: Very Good

• Experience in digital marketing and development
• Hands on experience with SEO/SEM and CRM software
• In-depth understanding of online marketing tools and social media platforms
• Strong analytical skills
• Strong communication skills
• Excellent spoken and written English and Arabic
• Previous experience in handling clients
• Ambitious and dynamic

5-7 Years