Account Manager

Step into a career where your voice matters, your work is valued, and your impact is felt every day. Hougom Insurance Agency is seeking an Account Manager who thrives on communication, client service, and doing what’s right for others.

We're seeking a highly motivated Account Manager to join our growing team. In this role, you will:

• Build and maintain strong, long-term relationships with clients and our community.
• Communicate clearly and proactively with clients via phone, email, and in-person.
• Manage service requests including endorsements, certificates, billing questions, and cancellations.
• Collaborate with producers and teammates to ensure clients receive timely, accurate service.
• Represent our agency’s values by treating every client with professionalism, respect, and care.
• Take ownership of tasks and follow through with efficiency and attention to detail.

We offer a competitive salary and benefits package, including:

• Competitive Compensation – Salary plus performance-based opportunities
• 401(k) Retirement Plan
• Health Insurance coverage options
• Professional Development – ongoing training, licensing support, and growth opportunities
• Community Involvement – opportunities to participate in local events and give back
• Paid Time Off (PTO) and paid holidays
• Positive Team Culture – supportive, community-focused, and growth-minded environment
• Career Stability – join a growing and local independent agency with a strong reputation

To qualify, but not limited to:

• Positive attitude with a commitment to serving the community and clients
• Excellent communication skills – clear, professional, and empathetic in both written and verbal interactions
• Strong client service mindset – ability to build trust, solve problems, and serve clients with care
• Highly organized and detail-oriented – able to manage multiple client requests and deadlines
• Proficient in technology and agency management systems
• Ability to work both independently and as part of a team
• Prior experience in insurance account management or customer service preferred (but not required)

If you believe that work is more than a job — it’s an opportunity to serve others, make a difference, and build lasting relationships — we’d love to hear from you. At Hougom Insurance Agency, we hold ourselves to a higher standard: putting people first and doing what's right.

Bring your skills, your heart for service, and your commitment to excellence. Together, we’ll continue to protect what matters most for our clients and our community.

Apply today and let your work speak for itself.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person