Account Manager

AMPED is on a mission to eradicate marketing mediocrity one client at a time. We work with mid-market B2B and B2C companies that other marketing agencies often disregard or dismiss because they require customized strategies. At AMPED, we believe remarkable talent, enthusiasm, and creative thinking add up to great work.

The Account Manager is responsible for the successful execution of our customers’ monthly projects and/or services, maintaining data to measure and report customer KPIs, and delivering services on time and on budget.

JOB RESPONSIBILITIES

• Manage the full end-to-end process from formulating a plan to execution and reporting for projects.
• Serve as the primary workflow manager and coordinator of marketing services including, but not limited to, direct mail, digital marketing, social media advertising, e-mail marketing campaigns, collateral marketing pieces, website landing pages, and website redesigns.
• Develop project plans including budgets, time and resource allocation, and timelines.
• Lead and meet goals of projects and services with varying degrees of size and scope.
• Develop and own project timeline and customer meetings.
• Contral standards and procedures.
• Work with other teams as appropriate within projects and monthly services.
• Lead and maintain documentation and project plans within our online project management software.
• Assist in the optimization of resource allocation.
• Apply strategic thinking, identify risks, and develop actionable plans to mitigate risks.
• Proactively communicate with customers about marketing recommendations, risks, challenges, and solutions.
• Work with internal teams to manage the project team by ensuring stakeholder involvement, encouraging interaction, and defining and delegating responsibilities.
• Proactively review processes, recommend process improvements, and implement approved changes.
• Review creative briefs and provide feedback on scope.
• Look for connections to other products and recommend simplification and integration points.
• Help prioritize marketing requests with the team, ensuring output is in line with customers’ priorities and strategic objectives.
• Participate in weekly project, creative, and/or legal reviews to create and determine feasibility of timetables. Monitor progress.
• Conduct post-project analysis to identify best practices and opportunities for improvement.
• Interview and train Project Managers.
• Social media management.
• Other duties as assigned.

KEY COMPETENCIES

• Creating, leading, and developing.
• Proficiency in the following skills:

o Analytics

o Prioritization

o Interpersonal Relationships

o Problem-solving

o Presentation

o Budgeting

o Project Management (from conception to completion)

o Planning and organization

• Strong verbal and written communication skills including analysis, interpretation, reasoning, and editing.
• Development and maintenance of collaborative relationships with peers, colleagues, and customers.
• Critical attention to detail, deadlines, and reporting.
• Autonomous and self-motivated work.

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Communications, or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
• Minimum two (2) years progressive Marketing Operations & Workflow experience required.
• Experience in a creative department or agency project management role preferred.
• Prior use of Monday.com or equivalent project management software preferred.
• Proficiency with Flash, HTML, and JavaScript preferred.
• Experience reviewing briefs and scopes of work.
• Exposure to a variety of creative projects across media (print, video, digital.)
• High degree of proficiency with MS Office Suite, Outlook & Internet applications.
• Ability to work well within a team in a fast-paced and deadline-oriented environment from a remote location.
• Ability to work with and influence peers and senior management.
• This is a remote position that allows for work hour flexibility. Previous successful work-from-home experience preferred.

*Eligibility for this role is limited to candidates who are authorized to work in the United States.

Why Join AMPED?

AMPED provides a robust suite of data-driven branding and marketing services, all customized to our client’s specific circumstances. Whether it’s developing a brand identity, content creation, digital marketing, SEO, customer advocacy, or event promotions, we’ve been there, done that, and got the first-place trophy for our clients. At AMPED, you’ll be working in a growth oriented environment and a team that loves to win for our clients and our coworkers.

AMPED Core Values:

• Do the right thing, take ownership
• Act with urgency, execute with excellence
• Be a habitual learner, share what’s possible
• Cooperate, collaborate and celebrate with each other
• Speak the truth in love
• Create or find a solution...figure it out, make improvements
• With a hint of rebel...question assumptions and find opportunities in challenges

What employees like most about working at AMPED:

• Positive and Supportive Culture: A strong culture of kindness, respect, and supportive teamwork.
• Opportunities for Growth and Development: AMPED supports personal and professional development, whether through mentorship, learning about different industries, or tackling diverse challenges.
• Passion for Impact and Excellence: AMPED team members recognize the team’s commitment to quality and feel that this is part of the company’s mission and culture.
• Flexibility and Work-Life Balance: Flexibility in balancing challenging work with personal life is seen as a great benefit. This balance allows employees to enjoy their work without sacrificing personal time and well-being.
• Collaboration and Team Spirit: AMPED thrives on a collaborative environment where we rely on the strengths across the organization to serve our clients with comprehensive value.

Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Please provide your compensation expectations (required for application review):

Education:

• Bachelor's (Required)

Experience:

• Marketing Operations & Workflow : 2 years (Required)
• Creative department or agency project management: 2 years (Required)
• Flash, HTML, and JavaScript : 2 years (Required)
• Creating, leading, and developing: 2 years (Required)
• Project Management (from conception to completion): 2 years (Required)

Work Location: Remote