Account Manager

Organization: LePage’s 2000 Inc.   

Website : www.lepages.com ; 

Location: Atlanta, GA or South, FL

Travel:  Periodic travel to Customers or the Canadian office as required. 

Job Title:  Account Manager

We are a proud family business that is a women-led and minority-owned organization with over 50 years of product development, innovation, manufacturing and procurement experience and a deep understanding of servicing global, national, and regional retailers.​ We develop, manufacture and supply products in the stationery and mailing & shipping categories.

Our Purpose

Our purpose is to exceed our customers’ expectations with high-value, consumer-centric products through best-in-class operations managed by an inspired and talented team.

We are looking for an energetic person who gets excited to build strong customer relationships and create revenue-driving opportunities as a Sales Manager.

Our Culture

We strive to embody the following four key mindsets:

• Growth Mindset: a belief that a person’s abilities aren’t innate but can be improved through effort, learning and persistence.
• Curious Mindset: a strong desire to learn, seek new challenges, and to explore new ideas and possibilities.
• Resilient Mindset: the ability to navigate through complex situations, adapt to change, learn from adversity and move forward without dwelling on the past.
• Relentless Mindset: the persistent desire to becoming stronger, smarter and more successful without letting obstacles get in the way of achieving a goal.

About the Role

To drive meaningful business results by developing and nurturing relationships with predominantly existing national retail accounts across the US. Proactively and creatively identify new opportunities for growth with customers while maintaining existing programs. Collaborate with the sales team to execute sales strategies aligned with the Company's business strategy. 

Key Responsibilities and Accountabilities:

Customer Support:

·      Respond to customer inquiries promptly and professionally. 

·      Assist customers in product inquiries, order tracking, and issue resolution. 

·      Provide exceptional customer service to build and maintain strong client relationships. 

Sales Team Assistance

·      Collaborate with sales team to prepare sales materials and proposals. 

·      Support the sales team in prospecting, lead generation, developing sales plans, sharing sales ideas and conducting market research. 

·      Be an active participant in key sales, process and inventory forecast meetings.  

·      Assist in managing sales calendars, appointments, and meetings. 

·      Assist in the preparation and coordination of sales events and presentations. 

Sales Data Management

·      Maintain and organize sales records, documents, and databases. 

·      Maintain accurate and up-to-date customer and prospect information in the CRM system. 

·      Analyze sales reports to identify trends and opportunities. 

·      Assist in tracking sales targets and goals. 

Sales Coordination

·      Coordinate with various departments, such as marketing and logistics, to ensure smooth order processing and delivery. 

·      Assist in the preparation of sales contracts and agreements. 

·      Participate in sales meetings and provide input when necessary. 

·       Become cross-trained on other key processes within marketing, forecasting and supply chain.   

Other duties as assigned 

About You   

Essential Skills and Knowledge: 

·       Bachelor's degree required.

·       2+ years of sales experience, preference given for strong, existing retail relationships.

·        Proficient with MS Office Suite. 

·        Harness excellent communication skills, including active listening and effective problem-solving & analytical ability, as well as an ability to engage with team members when issues arise.

·       Strong focus on providing customers with superior support and service.

·       Ability to multi-task, prioritize, and manage time effectively with tight deadlines.

·       Strong interpersonal skills and attention to detail. 

·        Thrive both independently and as part of a collaborative team.

·        Exhibit a tenacious work ethic and an unwavering drive for success.

·        Embrace a growth mindset, readily adapting and adjusting to new situations.

To apply, please send your resume, including salary expectations and explain why you would be a great fit for this role.

If you meet all the requirements and are not sure if you should apply, apply anyway! We may see something special in your application that sets you apart from the rest!  

LePage’s 2000 Inc. is an equal opportunity employer. We strongly encourage applications from diverse backgrounds and communities.  

LePage’s 2000 Inc. welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.