Account Manager

About Us:
VP Logistics is on a mission to provide an elite level of service to our customers while bringing them practical solutions to streamline their supply chain. Our team members must have a “whatever it takes” mindset, show up every day with a passion for excellence, and focus on building internal and external relationships. VP Logistics was originally founded in 2009 as in in-house transportation provider for Visual Pak, a leading contract manufacturing and packaging partner to multiple fortune 500 brands. VPL has since grown into a premier national 3PL with capabilities across most transportation modes and industries. We take great pride in our obsession to be strategic partners with our customers and carriers, as well as our reputation and unwavering commitment to excellence. Our people are our greatest asset and the driving force behind our continuous growth.

Job Summary:
An Account Manager on the Expedite Team at VP Logistics plays a critical, customer-facing role focused on time-sensitive and high-touch freight solutions. While versed in all modes of transportation, this position works closely with freight forwarders and operates heavily within sprinter van and straight truck space, requiring strong knowledge of expedited ground solutions and the urgency that comes with them. Success in this position requires the ability to thrive under pressure in a fast-paced, team-oriented environment, demonstrating urgency and proactive problem-solving to meet client needs. Although primarily customer-facing, this role also requires comfort and confidence working directly with carriers and, at times, managing shipments cradle-to-grave – from quoting and carrier sourcing to tracking, issue resolutions, and final delivery.

Duties/Responsibilities:

Supervisor Responsibilities:
None

Required Education / Experience:

Alignment with VPL’s Core Values:
Core Values are fundamental beliefs, and timeless guiding principles that define the VPL culture, outline what we truly stand for as an organization, and help us guide behavior and decisions. Alignment to the following Core Values is a requirement for all employees.

#1: Create Raving Fans – We are obsessed with Elite customer service and building long-term relationships.
#2: Glass Half Full Mentality – We strive to see the bright side in all situations and bring the positive energy every day!
#3 Roller Coaster People – We embrace the thrill of the logistics industry.
#4 GSD – Get Sh*t Done – No excuses, results matter, and we aren’t done until THE job is done.
#5: Teamwork Always – We row together as one. Collaboration. Commitment. Accountability.
#6: Do the Right Thing – We conduct business with integrity and transparency.

Physical Requirements:

Required Technology:
Smart Phone

Required Travel:
None

Benefits:

EEO Statement:
VP Logistics is an Equal Opportunity Employer and will not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.

VP Logistics is an "at will employer".

VP Logistics is on a mission to provide an elite level of service to our customers while bringing them practical solutions to streamline their supply chain. Our team members must have a “whatever it takes” mindset, show up every day with a passion for excellence, and focus on building internal and external relationships. VPL was founded in 2009 and is a leading third-party logistics provider that brings transportation solutions to companies nationwide. Our people are our greatest asset and the driving force behind our continuous growth.

How To Apply:
Interested candidates should submit their resume to the People Operations/Recruiting department.
Email: VPLCareers@vplogistics.com
Website: https://vplogistics.com/careers/ under “Open Positions”