Account Manager

Company Overview

AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.

Requirements:

• 2-3 years of experience in partner success, account management, onboarding, digital advertising, or related fields
• Demonstrated success managing complex partner relationships and driving measurable business outcomes
• Experience leading onboarding initiatives, migrations, or large-scale partner implementations
• Strong understanding of digital advertising products, campaign strategy, and performance optimization
• Excellent communication, presentation, and relationship management skills
• Proven ability to influence stakeholders and collaborate across Sales, Operations, Product, and Customer Success teams
• Experience mentoring team members and supporting organizational development
• BA/BS degree or equivalent experience preferred
• Willingness to travel up to 25% as needed
• Strong understanding of digital advertising platforms and ecosystems, including but not limited to The Trade Desk, Google, and Meta.
• Demonstrated commitment to fostering a culture of accountability, collaboration, and customer-centricity.

Summary of Role:

Leads strategic partner onboarding, partner success initiatives, and high-impact account management to drive partner growth, revenue retention, product adoption, and long-term success.

The Account Manager serves as a seasoned contributor responsible for guiding partners through onboarding, campaign launches, migrations, and ongoing strategic success planning. This role partners closely with Operations, Product, Support and Partner Success teams to ensure partners realize value quickly, maximize campaign performance, and expand their adoption of AdCellerant solutions.

In addition to managing complex partner relationships, this role acts as a subject matter expert and mentor for team members, contributes to process improvement initiatives, and provides feedback that helps evolve partner-facing programs and experiences.

Responsibilities:

Strategic Partner Onboarding & Engagement

• Lead onboarding for new partners, including campaign migrations and cross-functional coordination
• Guide partners through customized onboarding experiences focused on foundational digital knowledge, product adoption, and long-term success
• Coordinate with Product, Operations, Support and Partner Success teams to align onboarding plans, goals, and success metrics
• Support onboarding through virtual and in-market partner meetings as needed

Partner Success & Account Growth

• Assist with campaign reporting calls, business reviews, and strategic check-ins with assigned partners
• Deliver strategic recommendations and insights to improve campaign performance and partner outcomes
• Guide campaign positioning, renewal planning, and growth opportunities in collaboration with Operations
• Serve as an escalation point for complex partner concerns and coordinate resolution across internal teams
• Build trusted advisor relationships that drive retention, satisfaction, and long-term partnership growth
• Measure and track advertiser churn, revenue retention, and advertiser renewals

Product Adoption & Strategic Guidance

• Educate partners on AdCellerant products, platform capabilities, process and best practices
• Support the rollout of new products and solutions by training partners understand positioning and implementation strategies
• Provide feedback to Product, Marketing, and Operations teams based on partner needs, challenges, and opportunities
• Identify opportunities to increase product adoption and partner utilization

Mentorship & Team Support

• Support onboarding and development of new team members
• Act as a resource and mentor for team members across pods
• Contribute to consistency and operational excellence across the team

Process Improvement & Cross-Functional Leadership

• Partner with Sales, Operations, Product, and Enablement teams to improve partner experiences and internal workflows
• Contribute partner feedback and insights to help shape future processes and initiatives
• Help document and refine onboarding and partner success workflows to improve consistency and scalability
• Represent the voice of the partner in cross-functional discussions and planning sessions
• Have the ability to cover the sales lead role in the pod during vacations or leaves

Location Information:

This role is preferred to be located near our Denver, CO office, with hybrid work from home flexibility.

Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

Compensation:

Compensation for this role is a combination of salary and bonuses, targeting a total annual compensation range of $75,000-$90,000. The base salary range is $55,000-60,000 annually, depending on experience. The bonus structure will be tied to achievement of revenue & retention targets for a select group of partners and advertisers.

Benefits:

AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant:

Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company’s business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

• Denver Business Journal “Best Workplace”
• Built In Colorado’s Best Workplaces 2018, 2019, 2020, 2022, 2023
• Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you’ll find our main Pillars woven throughout everything we do.

AdCellerant’s Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members’ success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements:

Currently legally authorized to work in the United States on a full-time basis.

Equal Opportunity:

AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.

Important: Security Notice:

We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.

Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.

We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.

Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.

If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at info@adcellerant.com

*** Please do not send resumes via email ***

Additional Notices:

E-Verify Statement

AdCellerant participates in the E-Verify program for all new hires. We comply with all applicable federal, state, and local laws regarding employment eligibility verification and do not use E-Verify to pre-screen applicants.

Colorado Job Application Fairness Act

Colorado Residents: In any materials you submit in connection with your job application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation. You will not be penalized for redacting or removing this information.

Application Deadline:

July 30th or until the role is filled.