Account Manager

About the Role:

We are looking for a professional Account Manager to join our team, responsible for managing corporate client relationships and delivering integrated HR solutions that meet their needs.

Key Responsibilities

• Collaborate with internal departments to facilitate client need fulfillment
• Resolve complaints and prevent issues related to client accounts
• Build, maintain, and manage relationships with client stakeholders (HR team, Finance team, and others)
• Provide regular updates, respond to inquiries, and address client concerns in a timely manner
• Ensure client satisfaction and enhance their overall experience
• Submit, maintain, and track CRM requests
• Review client account activity reports

Requirements

• Professional experience in a similar role
• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Experience with CRM systems