Account Manager

Zech Group is seeking a driven and relationship-focused Account Manager to join our team and serve as a key connection between our company and valued clients. This role is ideal for a customer-focused professional who enjoys building relationships, managing accounts, identifying solutions, and ensuring long-term client success.

The successful candidate will be responsible for maintaining strong client partnerships, coordinating account activities, and delivering a high level of service that supports business growth and customer satisfaction.

Responsibilities;

• Build and maintain strong relationships with assigned clients and business partners
• Serve as the primary point of contact for customer needs, requests, and account support
• Understand client goals and provide solutions that align with their business objectives
• Manage account activities, communications, and ongoing customer engagements
• Track account performance, customer feedback, and service opportunities
• Coordinate with internal teams to ensure timely delivery of products, services, and solutions
• Identify opportunities for account growth, retention, and improved customer experience
• Prepare reports, updates, and account documentation as needed
• Resolve customer concerns professionally while maintaining positive relationships
• Maintain accurate client records and CRM information

Requirements;

• High school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of account management, customer success, sales support, or client service experience preferred
• Strong relationship-building and communication skills
• Ability to manage multiple client accounts and priorities effectively
• Excellent problem-solving and negotiation abilities
• Strong organizational skills with attention to detail
• Comfortable working with CRM systems, Microsoft Office, and business software tools
• Professional, proactive, and customer-focused mindset

Preferred Qualifications;

• Experience managing client relationships in a B2B or service-based environment
• Background in sales, customer success, operations, or business development
• Experience tracking account metrics and preparing performance reports
• Ability to identify client needs and recommend effective solutions

Compensation is based on experience, qualifications, and overall performance. This role provides an opportunity to grow professionally while contributing directly to client satisfaction, retention and company success.

Why Join Zech Group?

At Zech Group, we believe strong relationships drive success. Our team members are empowered to make an impact, develop meaningful client partnerships, and contribute to a culture built on accountability, collaboration, and continuous improvement.

If you are a motivated professional who enjoys helping customers succeed and building lasting partnerships, we invite you to apply today.