Account Manager/ Content Strategist

Account Manager / Content Strategist -(Remotely Work)

Client Relationship Management

• Serve as the primary client contact for all communications
• Onboard new clients and manage expectations from day one
• Conduct regular status calls, quarterly business reviews, and strategy sessions
• Handle contract renewals, upselling, and scope management

Content Strategy & Planning

• Develop content strategies aligned with each client's business objectives
• Build and maintain editorial calendars across channels
• Define content pillars, messaging frameworks, and brand voice guidelines
• Conduct audience research and competitor content analysis

Execution & Coordination

• Brief and manage writers, designers, and other creative resources
• Oversee content production workflows and approval processes
• Ensure all deliverables meet quality standards, deadlines, and brand guidelines

Performance & Reporting

• Track content KPIs such as engagement, traffic, conversions, and ROI
• Prepare performance reports with actionable insights for clients
• Use data to refine and optimize ongoing content strategy

Cross-Functional Collaboration

• Work closely with SEO, paid media, social, and design teams
• Align content efforts with broader marketing and sales initiatives
• Share client feedback internally to improve processes and offerings

Budget & Resource Management

• Monitor project budgets and flag scope creep early
• Allocate resources effectively across multiple accounts
• Forecast workload and flag capacity issues proactively
• Requirements:

English and Arabic Fluent

Pay: E£21,500.00 - E£35,800.00 per month

Application Question(s):

• How comfortable are you with data analysis and reporting on content KPIs
• Which tools and platforms are you proficient in?
• Have you built a content strategy from scratch for a client or brand?
• What industries have you worked with?

Language:

• English (Preferred)
• Arabic (Preferred)

Work Location: Remote