Account Manager - Dubai

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

What you’ll do:

• Ensures CDW policies and procedures and code of conduct are adhered to and creates an environment that models the CDW way

• Develop and assign sales plans

• Collaborate with the team on strategies to improve sales performance, achieve goals and meet expectations

• Manage resources for customers including technology specialist and vendor partners

• Identify and participate in customer facing meetings and activities

• Create and implement operating plans to achieve sales initiatives and segment goals

• Manage strategic relationships with customers, peers and vendor partners

• Collaborate with destination teams to build synergy within both inside and outside sales efforts

• Engage resources on target accounts

• Strategic Management:  Develop & manage monthly/quarterly sales forecasts

• Identify and assign resources, including annual Account Manager hiring forecasts

• Develop account strategies in tandem with Account Managers that promote profitable growth

• Operationalise and implement annual strategies, initiatives and campaigns.

• Collaborate with Account Managers to build account development plans and strategies

• Identifies new business opportunities and develops strategies to optimise new potential business

• Participate and potentially lead projects and/or task forces

• Effectively communicate up, down and through the organization as required

• Actively pursue continuous personal growth and improvement

• Successfully on-board new Account Managers

• Customer/Vendor Management: Manage team to ensure a superior experience for each customer

• Proactively build solid business relationships with strategic customers and partners

What you need to succeed:

Must-have:

• External applicants: Degree or equivalent experience defined as at least three years of sales management experience

• Applicants in CDW sales role: Senior Account Manager, Account Director, Sales Team Leader, Sales Manager

• Must have experience working within the UAE market.

• Applicant in non-sales role: Minimum 3-year management experience with direct reports and 2 years with a successful track record in sales OR 3 years of executing on goals and knowledge of CDW sales, products & processes.

• Proven leadership skills

• Ability to hire, motivate, coach and retain a diverse sales team

• Strong consultative, solution based selling experience

• Ability to work in high stress and visibility environment

• Must have strong interpersonal skills

• Ability to communicate effectively and concisely using a variety of styles and techniques appropriate to the audience

• Adaptable, ability to lead through change

• Ability to utilize strategic thinking to fulfill long-term company goals

• Excellent time management skills in order to manage multiple projects and initiatives simultaneously

• Exceptional attention to detail and follow-up skills

• Ability to share in-depth knowledge of CDW capabilities with customers

• Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity

• Must be able to travel up to 20% to customer meetings, events and/or other CDW locations

• Must have reliable transportation

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.