Job Responsibilities - Account Manager
The Account Manager serves as the primary point of contact between the agency and its clients, ensuring seamless project execution and long-term partnership success.
Key Responsibilities:
- Client Communication: Act as the main liaison for assigned clients, maintaining regular communication, understanding business objectives, and ensuring client satisfaction at all stages of the project lifecycle.
- Timeline Control: Develop and manage detailed project timelines, ensuring all deliverables are completed on schedule while coordinating closely with internal teams (creative, digital, media, etc.).
- Scope Protection: Safeguard project scope by clearly defining deliverables, managing change requests, and preventing scope creep while aligning with agreed budgets and timelines.
- Approval Coordination: Facilitate internal and external approvals for creative concepts, campaigns, and deliverables to ensure smooth workflow and timely execution.
- Reporting & Presentation: Prepare and present performance reports, campaign analysis, and strategic recommendations to clients, translating data into clear insights and actionable next steps.
- Conflict Resolution: Proactively identify potential issues and resolve conflicts between clients and internal teams in a professional, solution-oriented manner to maintain strong relationships.
Job Type: Full-time
Pay: AED6,000.00 - AED7,000.00 per month