Account Manager - MEA Learning

Job Description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

The Account Manager is responsible for managing and retaining a portfolio of institutional accounts, driving revenue growth through relationship building, strategic account planning, and consultative sales approaches. This role requires deep understanding of customer needs, data driven decision making, and the ability to identify cross selling opportunities in learning products. The primary focus of this role would be for higher education products and portfolio.

How You Will Make An Impact

• Drive growth across the assigned territory by achieving and exceeding annual sales targets for Wiley's print and digital solutions
• Build and manage strong relationships with academic institutions, resellers, and new prospects to expand adoption and renewals
• Promote front list and digital products, with a strong focus on supporting digital transition in Higher Education
• Develop and execute territory sales plans, managing pipeline activity, forecasting, and reporting against targets
• Represent Wiley products commercially, present proposals, and negotiate terms to close new and renewal business
• Gather and share market intelligence, customer feedback, and competitor insights to inform internal teams
• Collaborate closely with sales, marketing, customer service, and digital teams to deliver a strong customer experience

What We Look For

• Bachelor's degree (BA/BS)
• Previous sales experience within publishing or education focused industries
• 3 5+ years of experience hitting targets and managing strategic account
• Strong knowledge of academic institutions and the Higher Education market
• Working knowledge of digital books, formats, and industry sales models
• Proficiency in MS Office applications
• Strong written and verbal English communication skills
• High level of initiative, organisation, and attention to detail
• Ability to travel regularly across the assigned territory
• Proven success in exceeding financial sales goals using a consultative sales approach
• Proficiency in additional languages, particularly Arabic or Russian, is desirable.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

Account Manager - MEA Learning
Location: Dubai, ARE