Account Manager (Own Visa)

ACCOUNT MANAGER

Responsibilities

• Client Relationship Management: Building and nurturing strong relationships with clients to understand their needs, goals, and challenges
• Client Communication: Serving as the main point of contact for client inquiries, requests, and issues. They ensure timely and effective communication to address client concerns and maintain satisfaction.
• Account Growth and Retention: Developing strategies to grow revenue from existing clients by identifying opportunities for upselling or cross-selling products or services. They also work to retain clients by ensuring high satisfaction levels and addressing any concerns promptly.
• Collaboration with Internal Teams: Working closely with sales, marketing, and product development teams to ensure client needs are met and to facilitate smooth project implementations or service deliveries.
• Performance Monitoring and Reporting: Tracking key account metrics, such as revenue growth, customer satisfaction, and retention rates. They prepare regular reports for management to assess account performance and strategize for improvements.
• Conflict Resolution: Addressing any conflicts or issues that arise between the company and clients, ensuring they are resolved promptly and effectively to maintain positive relationships
• Build and maintain strong relationships with key decisionmakers and stakeholders throughout the sales cycle.

Requirements

• 3-5 years of proven track record of success in B2B sales, preferably in SaaS, technology, or related industries.
• Exceptional communication and negotiation skills, with a focus on driving results and exceeding targets.
• Experience navigating complex deals with multiple stakeholders, while maintaining a strong consultative selling approach.
• Self-motivated, proactive, and results-oriented mindset, with the ability to thrive in a fast-paced, dynamic environment.
• Experience using CRM systems and other sales tools to manage leads, opportunities, and pipelines.
• Able to effectively and consistently manage time, prioritise tasks, and meet deadlines
• BS/BA Degree is a must.

Job Type: Full-time

Pay: AED15,000.00 - AED25,000.00 per month

Application Question(s):

• Do you have a valid own visa sponsorship?

Experience:

• SaaS Sales : 2 years (Required)
• monday.com: 2 years (Required)

Language:

• English (Required)