Account Manager / Sales Support Specialist

Account Manager / Sales Support Specialist

Umbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/week

About Us Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.

What You'll Do

• Build accurate parts lists and quotes based on customer project requirements
• Work directly with customers and the sales team to scope projects and define solutions
• Manage and update project records in our CRM
• Interpret drawings and specifications to communicate clear product solutions
• Support customer onboarding and training, both virtually and in the field
• Continuously improve processes to keep things accurate and efficient

What We're Looking For

• Experience in inside sales, project coordination, or operations — construction or materials industry a plus
• Proficiency in Microsoft Office, especially Excel
• CRM experience (any platform)
• Strong communicator who can explain technical concepts clearly
• Detail-oriented with the ability to juggle multiple projects at once
• Self-starter who's comfortable in a fast-paced, growing company
• Familiarity with AI tools to improve workflow efficiency is a bonus

Why Umbra Solace?

• Direct impact on customer success and product adoption
• Hands-on training and real field experience
• Room to grow in a fast-moving company
• Work on genuinely innovative structural systems

To apply, send your resume to hiring.umbrasolace@gmail.com

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule

Work Location: In person