Account Manager Trainee

In this role, the Account Manager Trainee will immerse themselves in strategic client management, customer relationship development, and leadership fundamentals, all while representing Frontier Communications. Through structured, hands-on training, Account Manager Trainees will act as primary points of contact, fielding product inquiries, guiding customers through onboarding, and delivering tailored solutions to ensure satisfaction and retention.

This Account Manager Trainee position serves as a robust launchpad for those aspiring to long-term careers in business development and account leadership. The Account Manager Trainee will gain real-world experience in consultative communication, account strategy, and performance tracking, all under the mentorship of experienced leaders. This immersive environment equips Account Manager Trainees for progressive responsibility. As you grow, you'll be poised to transition into full Account Manager roles with confidence and impact

Account Manager Trainee Responsibilities:

• Present Frontier Communications’ offerings to customers directly assisting consultative selling strategies under mentor guidance.
• Shadow seasoned Representatives during direct customer interactions, observing techniques for needs assessment, objection handling, and closing, leveraging action-driven learning to build confidence and credibility.
• Oversee customer accounts, with emphasis on tracking performance metrics, ensuring alignment with expectations, and fostering high satisfaction.
• Engage in strategy development sessions, offering insights to refine customer engagement approaches and enhance conversion effectiveness.
• Enhance leadership capabilities through ongoing coaching, constructive feedback, and progressive responsibility in team settings.
• Maintain meticulous documentation of all customer interactions and account status updates in CRM systems for consistency and follow-through.

Account Manager Trainee Qualifications:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must be 18+ and legally authorized to work in the U.S.
• Reliable transportation and smartphone required.
• Professional demeanor and coachable attitude.
• Basic organizational and time management skills.

Job Type: Full-time

Pay: From $900.00 per week

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training

Work Location: In person