Account Specialist

⭐About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

⭐About Our Client

Join a forward-thinking technology company shaping the future of workstations and commercial hardware solutions. We are looking for a talented Accounts Specialist for our client's growing team.

About the Role:

The Accounts Specialist position is responsible for managing partner accounts, supporting co-marketing initiatives to drive sales growth, and executing marketing strategies to promote Infiniarc cutting-edge consumer and commercial PC products. This role bridges the gap between sales and marketing, ensuring a cohesive approach to customer engagement and revenue generation.

Job Responsibilities

Account Management

• Serve as the primary point of contact for assigned partner accounts, fostering strong relationships to ensure ROI is satisfactory for both Infiniarc and partner.
• Monitor account activities and performance, providing regular updates to the sales team and management.
• Address customer inquiries and issues promptly, ensuring a high level of service.

Sales Support

• Collaborate with the sales team to develop strategies for upselling and cross-selling products.
• Deliver partner feedback to sales team to ensure ROI of marketing activities are satisfying.
• Collaborate with sales team to ensure co-marketing plan aligns well with Infiniarc’s sales target and supply plan.

Marketing Activities

• To develop targeted co-marketing campaigns that align with sales goals, partners’ guidelines and customer interests.
• Analyze market trends and customer feedback to inform marketing strategies and product positioning.
• Manage co-marketing initiatives with retail and distribution partners (e.g., Amazon, noon, etc.).
• Utilize digital marketing channels and Influencer marketing (social media, email, influencer partnerships, and paid ads) to drive engagement and sales.

Account Management

• Serve as the primary point of contact for assigned partner accounts, fostering strong relationships to ensure ROI is satisfactory for both Infiniarc and partner.
• Monitor account activities and performance, providing regular updates to the sales team and management.
• Address customer inquiries and issues promptly, ensuring a high level of service.

Sales Support

• Collaborate with the sales team to develop strategies for upselling and cross-selling products.
• Deliver partner feedback to sales team to ensure ROI of marketing activities are satisfying.
• Collaborate with sales team to ensure co-marketing plan aligns well with Infiniarc’s sales target and supply plan.

Marketing Activities

• To develop targeted co-marketing campaigns that align with sales goals, partners’ guidelines and customer interests.
• Analyze market trends and customer feedback to inform marketing strategies and product positioning.
• Manage co-marketing initiatives with retail and distribution partners (e.g., Amazon, noon, etc.).
• Utilize digital marketing channels and Influencer marketing (social media, email, influencer partnerships, and paid ads) to drive engagement and sales.

Data Analysis and Reporting

• Utilize CRM tools and analytics software to track sales performance, customer engagement, and marketing campaign effectiveness.
• Prepare reports on account performance, sales trends, consumer reach by marketing activities and partner feedback for management review.

Training and Development

• Assist in training new team members on account management processes, marketing tools and strategies.
• Stay updated on industry trends, product knowledge, and competitive landscape to provide informed support to the sales and marketing teams.

Qualifications

• B.A. in Marketing, Business Administration, Sales, or a related field.
• Familiarity with AI-powered content creation and management tools (such as ChatGPT, Jasper, or Grammarly) to optimize streamline workflows, and enhance co-marketing plans.

Minimum Experience & Knowledge

• 2-4 years of experience in sales support, account management, or marketing within the technology or gaming industry.
• Strong understanding of the consumer and commercial hardware market and industry trends.
• Proven track record in driving sales growth and managing key accounts.
• Experience with digital marketing, including social media, email campaigns, and influencer collaborations.

Skills

• Strong interpersonal and communication skills to build relationships with customers and internal teams.
• Proficiency in CRM software (e.g. Salesforce, HubSpot) and Microsoft Office Suite.
• Excellent organizational skills with the ability to manage multiple accounts and projects simultaneously.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinking for developing marketing strategies and sales initiatives.
• Passion for technology and familiarity with computer peripherals (keyboards, mice, headsets, etc.) is a plus .

Benefits

Why Join?

Youll be part of a dynamic, innovation-driven environment, working on impactful AI and commercial technology solutions, collaborating with high-performing teams, and engaging directly with customers to drive technical success.

Uplifts Commitment to Diversity and Inclusion

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.